BM

Beth McCarthy Jones9 months ago

Rating

Bad

  • Appointment

    Bad
  • Reception

    Average
  • Cleanliness

    Poor
  • Care

    Poor
  • Respect

    Bad
  • Seen On Time

    Poor

Frustrating attempts to contact unresponsive surgery

I've been attempting to reach them since early this morning, persistently dialing for nearly 120 minutes. Each time, I'm merely left waiting on hold. I suspect there might be an issue with their phone system, or perhaps no staff are available to answer calls. Frustratingly, there's no alternative method to contact them via email. This surgery has consistently presented problems on numerous occasions. It's worth noting that not everyone uses Facebook, as someone recently pointed out. They really need to address these communication issues and improve their accessibility.

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