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in healthcare

Unprofessional dr

I saw a certain Dr on the 3rd of June he was very abrupt rude and unprofessional I came from the surgery very upset.I have been with the practice for many years and have never had any issues with..

Great practice

Very professional very friendly very helpful knows her stuff

Unprofessional Dr

I saw a certain Dr on the 3rd of June he was very abrupt and rude I came from the surgery very upset I have been with the practice for many years and have never had any issues before

Great experience

Got to the surgery way to early as I didn’t want to be late the nurse Margaret was lovely and chatty suggested a few things for me to take

Great practice

Appointment for blood test seen on time and Margaret was brilliant.

What a waste

You call them to get help and they do everything in their power to do the opposite, to drag it out and make it as hard as possible for you. Although reception staff is polite, there is no substance..

Very good

NO EAST NO WEST THIS GP IS THE BEST Miss Whiitelaw Margaret was out class she is so clam and so friendly I am very happy the way she checked up she is star

Nurse Margaret whitelaw

Margaret is such a lovely nurse she listens to you when you have concerns and helps to sort them out. She is friendly and polite and explained everything clearly i had a problem and she has..

Diabetic foot care

Margaret Whitland was very professional took great care of me and would look forward to seeing her again .

Exceptionally swift response

I used the online triage form and got a call back with discussion , advice and a prescription e-mailed to my local pharmacy within one hour - absolutely superb service! Thank you so much.

Terrible

Keep well clear staff rude Drs are useless they never listen to consultants mess up prescriptions the list goes on I have now moved to a go up the road who are a lot better

Great services

I highly recommend this medical practice as a true one-stop healthcare provider for a wide range of medical needs. The doctors are professional, knowledgeable, and genuinely take the time to listen..

UN PROFESSIONAL

Been with this medical centre over 47 years gone down hill .Doctors just don't care. Been misdiagnosed 3 time in the last 3 years. My repat prosgripshons. Never on time. Some of tge female ..

Pretty Decent

I have suffered with my mental health over the last few years and I can not fault the surgery for their support. During this time I have had various physical health issues, and I have always been..

Great doctor

Today I had apt with tom foreman at parc canol surgery..what a marvellous caring doctor..a doctor who actively listens..wonderful manner that puts you at ease

The best practice

My practice is the best, excellent in supporting patient and very caring and timely in providing help and treatments

Gp doesn't understand how referral system works

I've been 'seeing' a GP (In the loosest sense because face to face appointments are hard to come by) for some months. After much research I asked to be referred for an assessment. The GP told me..

Appalling service

My father has just had major surgery and needs help for 4 to 6 weeks while he recovers. I was told I’m out of their catchment area even though I’m with them and they are only 1.1 miles away and I..

Very Disorganised.

This was my first visit to Otterfield Medical Centre and it was an incredibly poor experience from start to finish. I received a notification suggesting I book a health check up. I followed the..

Never get through to them on the phone.

Phone service is really bad,lines are always busy and calls get terminated.

New systems are not working

Since 2025 this surgery has drastically deteriorated. Partly due to the change in using an app for appointments which rarely works and is only good for tech savvy so the elderly have no chance. Even..

since 2025 poor

Because of the introduction of an app for appointments it is difficult to get one. Either it does not work or you are sent around variuous routes that go nowhere. by phone is very slow and..

Visit with Margaret

Margaret is such a lovely lady, she listened to my concerns and directed me to the right way. She is so friendly and explains everything clearly. Thank you so much for your kindness.

Appointment Visit

How would like to say that Miss Margaret white law was fantastic she went above and beyond very polite pleasant lady who answered all my questions and dealt with me with compassion very thorough..

service decline

it has become a nightmare getting a GP appointment since they changed hands about 18 months ago, they used to be so good, now they keep cancelling appointments and don’t reschedule them, they even..

Great practice

Had appointment for blood test. Was a bit delayed but was painless and quick

Great in taking blood

Very lovely service today maggie is such a lovely have nurse

Outstanding Lifesaving Practice

I attended Urmston Group Practice on 27/06/26 after struggling to get there on my own, and I will never forget what happened in that waiting room. While I was waiting to be seen, I spoke briefly..

Great staff

Seen early and done a really good full checkup. The best nurse there is Maggie she is fun and makes you feel comfortable too.

Margaret is the only thing good about Tulasi

Nurse practitioner Margaret at Parsloes, is the best thing about Tulasi. She was so welcoming, informative and a true professional. All my future appointments should be with Margaret. To be fair at..

I have a Blood test the nurse she was very friendly

Very happy for the staff and Nurse today they both helpful

Good drs and nurses

Good service from all, good receptionist’s, good drs, good nurses and Maggie the nurse that takes blood is brilliant, you don’t even feel it.

Marvellous service

Needed to see a Dr. Only waited 1 week. Was seen by Dr Nelson. Once again,the whole experience could not have been better. Dr Nelson was truly excellent 👌.

St Georges Crescent surgery is a disgrace to the British NHS

I have been using this surgery for over 20 years and it has constantly bought me neglect from the Doctors and extremely below bar practising on the Doctors behalf. Since Dr A. and his wife Mrs A...

Good Practice

The Health care assistant was extremely helpful, very polite and supportive. Very happy with Maggie’s service, I will always recommend her. Thank you.

Great services

Vera nice lady. Excelent service. Very pleased today-

Great improvement.

In my opinion Dr Singh, joining our GP team has improved patient care., we get the best care at the moment and patients are listen to and best advice given with patients carried along to get best..

Terrible service

Used online form for urgent medical appointments Told to call and get an urgent appointment only to be told by an inexperienced representative to fill out another form very rude Told I’d have to..

Worst in the north

• Concerning lack of respect for patient choice regarding care, diagnosis, treatment and who can advocate for them, dispite written communication regarding advocate. • Phone lines regularly..

They talk when they could be listening.

My poetic review:- They could not listen they did not know how, perhaps they'll listen now. I won't bear any grudges, no matter what befalls, I'll continue building bridges, while they keep on..

Best Doctors I've ever had

This Doctor's surgery is the best I've experienced in my 55+ years. I honestly cannot say enough good things about my local doctors’ surgery. One of the best things is how little time you have to..

Really Positive Experience Each Time at this Practice

I’ve had a very positive experience with this GP surgery. The staff are always friendly, helpful, and respectful, whether you’re speaking to reception or seeing a clinician. Appointments are..

bad from all angles

told 6 weeks for appointment, was refereed from hospital triage, still no help, had to travel to Manchester to get help, total waste of time, not to mention rude attitude

Great doctor

I cannot speak highly enough of Dr Richard Wardle at Billesdon Surgery. His genuinely proactive and thoughtful approach to my care made all the difference at a critical moment. Taking the time to..

Terrible Practice

This practice has fallen so low, I only use it if I am desperate, using a pharmacy for possible treatment as I trust them more. When I first joined this practice there were four doctors. They..

The worst gp service I have ever known

I have put problem with this practice Jan but is Jan until present day. Absolutely shameful treatment from receptionists. I was sitting in practice plus on the phone to wood lane medical centre...

It was awesome

My appointment went well, and the healthcare assistant provided appropriate support throughout. They were helpful, attentive, and able to assist me in all areas required during the appointment. I..

Great practice

Pleasant friendly staff, an all round good experience

Awfull service

I suffer with severe depression and mental health and thr reception staff or thr dr do not care to what extent the person health is, I booked a e consultation and told of the suicidal and dark..

Farnham Park Health Group

The Doctors are very good once you are able to get to see them. The reception staff are terrible. They do their very best to stop you having any form of contact with a Doctor. They make an..

It used to be good at the moment is really bad.

Their main concern is tick boxes so they can show they are doing their job. At 61 i had to request to have a PSA test where most countries in Europe ask you to have one done yearly after you reach..

Fantastic service

I was greeted by very friendly staff Hailey. She checked my foot and explained to me what is wrong andget me to book in foe the exray straight away. She send me all infirmation regarding my foot..

Appalling experience

I was refused a request to speak to a GP or advanced practice nurse to discuss a ongoing problem post gallbladder surgery. The excellent triage by receptionist acknowledged that I needed to speak to..

Very average practice.

The GP that I have seen a number of times lacks compassion and empathy. Doesn't listen properly to what you are saying as she's too busy typing on her computer. I always leave feeling unheard. Her..

Rude reception, gaslighting, years of failure

Rude receptionist, years of medical gaslighting over blood test results, and a surgery that seems designed to be inaccessible. I have spent years trying to get a blood test result properly..

Excellent Surgery

My family and I have all been patients at Essex Lodge Surgery for over 20 years, and for the most part our experiences have all been really positive, especially considering the stress the NHS has..

Bad practice

After being forced to visit this GP surgery at least 4 times, my problem still has not been resolved and unfortunately I still do not know what the issue is. No referral was made to a specialist..

Serious concern about access and perceived safety.

My daughter and her unborn baby would have died because of this surgery. Feeling very unwell, my heavily pregnant daughter rang NHS 111. They told her to go to the pharmacy. The pharmacist (..

Constructive feedback...(for 1 female Doctor)

A piece of advice for a female GP there - Patients are not 'agendas' to plough through. Patients don't like 'pushy' Doctors. Patients are not to be dismissed. Patients have feelings, rights,..

Type 1 opt out data - safeguard your privacy

It is highly recommended that patients sign up for 'type 1 opt out of data sharing' to prevent their data being used for purposes other than direct care. The new GP 26/27 contract is relevant. Get..

Pathetic practise

This is not the first time that this has happened and thus I am writing my review. The appointment is never given on the first go, you have to request them literally beg them to give you the..

Horrific, let to me switching GP's

I visited the GP between December 25 and April 26. During a period of 7 appointments, there were at least 7 administrative mistakes. Prescription not sent to pharmacy , prescription sent to wrong..

Unprofessiomal conduct

was under the care of a female Doctor there. I am female - this is mentioned for a reason. Let's not be too 'specific' but suffice to say her behaviour/actions in person + in other evidenced ways..

Waited a month for nothing

Waited a month to get an appointment. on the day kept waiting for 30 minutes, no other paitents going in so wasn't due to number of paitents. GP was irritable and unfriendly, made a diagnosis in..

Excellent Doctors, Nurse and receptionists

Such helpful staff at this surgery - the receptionist (Perri) is outstandingly helpful. All the Doctors are excellent , that I have seen, namely Dr Buxton, Dr Stainer and Dr Popov. Cannot recommend..

Dangerously not fit for purpose PHONE 111 INSTEAD!

After suffering low blood pressure causing fainting episodes approx 6 wks following my AVR (open heart surgery) I telephone the Gowerton surgery for an appointment & am greeted with screening..

Very efficient practice

Phoned 08.00 on Friday for appointment was third in queue. Appt made for 14.20 same day and saw Dr Horokova who showed interested and was thorough. Blood taken for test and told result would be..

Abrupt and rude receptionist

Had an appointment today. there was a big sign asking to report your arrival to reception, which I did. however two staff was sitting in the reception area and ignored me. the third one walked..

Amazing Experience

I recently visited the GP regarding my ankle problem and had a really positive experience. The staff were very attentive, listened carefully to my concerns, and acted quickly to help me. I was..

Poor service by the administration team and poor care. You d

Two years ago my mother sadly passed away. Before this happened, we repeatedly tried to arrange a home visit from a doctor because she was too unwell to leave the house. However, because she was not..

Saved my life literally

I developed flu in January and like most people just thought I would work my way thru it but then on a Monday morning felt really ill. Got GP appointment with Dr James Robert’s, who check me over..

House bound

The patient was asked to attend the surgery for what was described as a “chat”, despite being housebound. A telephone appointment was requested, but this was refused, and the surgery insisted on a..

Excellent care and clear communication

Very professional and attentive doctor who listens carefully to my concerns. Dr. LEFEUVRE YANN explains all the options and action plans clearly in easy-to-understand language. Appointments are..

Great staff

I would like to thank the nurse who treated my foot after my motorcycle accident.she was caring,professional and make me feel comfortable during treatment .i really appreciate the help and sopport..

Recent appointment

I recently visited the surgery for a medication review and was feeling very anxious beforehand. However, the doctor (Dr Patel) I saw was incredibly welcoming, friendly, and professional from the..

AN ABSOLUTE DISGRACE

Not going to go deep into own personal issues, but these incompetent people messed up a nurses appointment and gave me blood test instead, FAILED TO CALL ME BETWEEN THE TIMES OF A PHONE..

Poor : ( as at point of sale) euphemism for customer, servi

Constant battle to get, a prescription on time. Despite using the NHS “ app”, upon checking the “app” to verify if my, prescription has been approved. Also instructing the practice, of my choice to..

GDPR and practice failure

Wife was discharged from hospital to HMG with fractured spine, chronic colitis and 2 bleeds on the brain. No contact was made from the practice after 72 hours so called up and spoke to the "medical..

Extremely grateful

I saw Dr Schofield last Tuesday and it was a fabulous experience. I find I can always get an appointment when I need one, the receptionists are without exception helpful and will go the extra mile...

Brilliant Experience

I recently went for a blood test and usually my veins do not behave and it takes ages to get the blood and several attempts. Not on this occasion though, Lucy took my blood first time with ease. ..

Very rude physician associate

She told me on the phone if you’re not happy go to the private section and hung up on me, that’s what they do when they make mistakes.

Ride physician associate

The physician associate called me and she insulted me over the phone. She told me if you’re not happy go to the private sector and she hong up on me. Very rude and unprofessional but I expected it..

Jarisch-Herxheimer

Jarisch-Herxheimer reaction - the name is relatively new to me, but the condition has been plaguing me for years I now know - a reaction within your body to the toxins caused by the die-off, of, in..

Disaster . Skip at all cost

I went to star line GP and asked for a scan referral because I had very severe abdominal pain. The pain happens around 1–2 times a month, sometimes more often. I asked them in writing around 8..

Pain in the neck.

Time wasting. Won’t pick up the call and the receptionist acts like they are GP deciding who should get an appointment. Worst. It’s a shame for you Dr. N.

A great medical practice

I've generally always had a positive experience with Putneymead - the medical team are knowledgeable and thorough, admin team helpful, and the waiting room has plenty of leaflets along with a BP..

Avoid this practice if you can.

Really difficult to see a GP and when you do they have the sympathy of a sack of potatoes

Kind, thorough, helpful menopause care

Dr Olivia Lemareka was the kindest GP i have ever had! She was so considered, holistic and caring, giving time for a thorough consideration of my experiences and queries regarding my menopause and..

awful place

The surgery demonstrates a systematic disregard for patient care standards, particularly regarding the accuracy of medical records. Doctors consistently ignore recommendations from external..

Really unprofessional and incompetent clinicians

NHS is horrible, especially because it hires such incompetent, immigrant doctors who severely lack professional standards and misdiagnose you easily. I first saw N. B. who was really unprofessional..

Fibromyalgia patients beware

If you have fibromyalgia or any other chronic pain illness I would advise avoiding this practice. They refuse to give adequate pain relief because THEY'RE scared of addiction. Well I'm sorry guys..

Impossible to get appointments. Dreadful online system.

Anima is the worst online system for booking appointments and only opens at 8am so scramble moved from phone to online. If you work and need to time your appointments carefully (e.g. before 2pm), no..

Arrogant GP

Just had the most dreadful consult with Dr who decided that he knew better than my specialists and tried to downgrade a diagnosis that took me 4 years to get. He did this by taking one look at me..

Unprofessional

After being told I must attend two separate appointments for my prescription. I was told that the two previous appointments had not been documented with respect to my new prescription. Therefore I..

Diabolical service

I phoned for an appointment and was told a doctor would call, the doctor never called and put in my practice notes "missed appointment" so I called the next day and asked what happened, I was told..

Poor reception. Doctors and practice manager.

Surgery fails to meet NHS guidelines and contract.

Good GP's, if you manage to see them

Felt sick for 4 weeks, tried to get better without relying on the NHS. In the end I called in the hope to see or at least speak to a GP, but was told to wait for more than two weeks. The only thing..

Poor Service and communication

Having been told I had high potassium levels after I had a routine blood test, I was advised to have my bloods tested again as a matter of urgency as this could be life threatening. I had the blood..

Bad - Even Badder and just the worst

I would give this practice a rating of 0 if I could. I feel trapped, as I have no choice but to stay with them. I raised a complaint in November, which has yet to be addressed. Apart from a..

Awful practice

Awful booking system and not helpful at all. Cannot get an appointment at all and they don’t give any helpful information and do not show any empathy so all in all would not recommend and waiting..

Terrible Care and service

Impossible to get an appt online for my 92 year old mother. Insisted we use the app which I don't have (as usually live overseas) and my mother too old and confused to use. No care or concern when..

Amazing service .

Initially I rang on a Friday afternoon, on my return from an Easter holiday, not expecting to get an appointment before the weekend. I received a call back within 30 mins asking me to go in at 4.30..

Amazing service

As they say you can’t improve on perfection. This surgery and all the staff will work above and beyond to ensure you are taken care of and treated properly. I am very impressed with the service..

waterfield Harmanswater

when you get to see a doctor its very rare you will see one in this surgery, you will get sent somewhere else- the nurse takes over a week to get back to you to be told to pay private to get what..

going downhill

Very hard to book an appointment, trying to get through to speak to someone. I was on hold for nearly an hour. When I finally got through the receptionist was extremely rude to the point she..

Safe and friendly environment

Recently switched to this GP from my previous one as that one constantly annoyed me. Cbessed may not look the best from the outside but has a welcoming atmosphere inside and the staff are very..

Worst practise ever

The worst ever practise to be with I spoke to Doctor and she’s one of the worst unsupportive doctor to speak to. She goes on repetitive mode and doesn’t take your health seriously enough and fobs..

Beyond caring

My story is a sad one with no happy ending however I cannot recommend Dr Chandraska enough , my husband passed away with MND and the support and care both Dr Chandraska and his staff have provided..

Excellent practice and care.

Today (16/4/2026) I visited the Estuary View Urgent Treatment Centre, Whitstable, Kent and subsequently had a consultation with a gentleman called George who was/is a Nurse Practitioner. I wish to..

No Callback even when they called 2hrs wait

They called me to inform me I would be able speak to a GP within 2hrs. No callcack ever happened. I don’t use the NHS much if at all because I try to keep well. I would hope integrity would be..

Went down hill used to be great doctors

Went down hill all appointments have to be done online they can't be bothered to have a face to face one

Amazing doctor

Dr Cat Anderson is an amazing doctor. Saw her first privately then she advised me to get onto this practice. She has been amazing with me and understanding, as she is trained in women’s health. I..

Extremes in experience!

I am more than happy with the treatment I receive from Dr. Gurev Gurani (Spelling?) I have also had good treatment from Dr. Rachel Blackham. But I have had one very bad experience from a phone..

Great service

I experienced excellent service from Lion Health today. After submitting an online form regarding my knee injury at 8:00 AM, I received a call from the Lion Health team by 8:10 AM offering me an..

Poor care and understanding especially when housebound.

Rules and regulations now taken over this once good practice, its expansion is now too large with 100 staff, therefore getting answers is impossible as often many clerical staff are appointed to..

Great experience

Great experience today with a Dr I'd not seen before, really took tike to review my history and help me with everything

Once a truly community based Dr's... Not anymore..!

I have been a patient at this practice for a truly considerable amount of time... I've seen Drs come and go...some better than others but mostly a very high standard...in the last 6/7 years I've..

A grateful thank you!

Since October 1st, I have visited the surgery numerous times with an angry red rash extending from my neck to my kneecaps. During that time, I had every blood test known to mankind. It took several..

Medication review request ( why bother )

I had a GP appointment on the 1st of April with Dr fuad, she had a colleague with her who was typing. I explained to them I had stopped taking one of my medication a couple of months ago ( against..

Cancelled my medical a few hours before my appointment

I received a text message a few hours before my medical telling me it had been cancelled. I telephoned them and after a very very long wait spoke to someone to book a new appointment. Despite..

Poor care manager

I am writing to express my dissatisfaction regarding a recent consultation I had at Victoria Medical Centre. I left the appointment feeling angry, disappointed, and unheard, and I remain concerned..

Poor at every level

Difficult to get an appointment. Frequently cancel appointments and rebook for weeks in the future. Fail to correctly diagnose serious issues - hospital consultant shocked at poor treatment. Over..

Just to clarify.

Just to clarify: private blood antibody test (the best I could afford to do at the time £200), not in and of itself conclusive of current infection, but coupled with the overwhelming clinical..

Poor performance

Seems to have too many patients for the number of staff Communication ( including Anima) is pretty hopeless No appointments available within 4 weeks and likely to be cancelled at the last minute..

Update.

So, I have had back the results of a private blood test - antibody test for Candida Albicans. Make of it what you will GPs ( I know, "All normal") IgA - 13. IgM - 20 IgG - 126. This,..

Great doctor. Mr. Eward Gilooly

Excellent doctor. Big knowledge. And nurses as well.

Great Nurse!!

Miss Hannah is an amazing nurse that saw me today. I ensure I book my appointments whenever possible with Hannah as she is not only extremely professionaly but very warm and welcoming. She eases..

Fantastic

Dr TF absolutely amazing. Listerns to what you say before suggesting treatment. Involves you in treatment options. Does not rush you. Gives the time needed Always has a kind, reassuring..

Disappointing Reception Service

The doctors and nurses at this surgery are genuinely excellent — caring, professional, and always willing to help. Unfortunately, the reception team is a very different experience. I’ve repeatedly..

Broken App, Rude and Lazy Staff. English

Making an appointment is a dreadful experience. The app rarely works properly. Phone waiting times are measured in hours. The IVR has FIVE prompts before you can even join the queue! I just spent..

Fabulous Practice

I’ve been coming here for 25 years and think it’s great. If you call at 9am you can get a same day appointment - a system that has never failed me. I’ve made one today at 9- saw a doctor at..

Disappointing is an understatement

My husband, who has a heart condition called in on the advice of his cardiologist, who identified after a recent scan scan he had a lung infection. The receptionist said she would add antibiotics..

Appalling

On three separate occasions I was denied a doctors appointment by the hostile receptionists. First time, I had to ring 111 who sent an ambulance fearing I was about to have a heart attack. Second, a..

Avoid, dangerous to patients

They won't help you even if you go abroad to get a diagnosis. After them I'm going to a private. I'm coughing blood and pus and I haven't been able to walk for 5 years but according to them I'm..

Excellent Service

Had a call today with Dr MCCauly, who took time out of his busy day to go through a full review of my elderly mother in-laws medication after being discharged from a recent stay in hospital...

autocratic regime

Last year I had problems with severe pain in my shoulders. Normally I would take no notice but Sir Chris Hoy was on the TV the day before and explained how his prostate cancer was discovered, it all..

Negligence patient

I'm really disappointed I have filled the request this morning before 8:30 am, me and my daughter, and we really needed this appointment , One of the victoria medical centre , response to my..

You are disgraceful

I have been trying everything to come off my medication since 2023. Because you hold me hostage! How can it take millions of pounds to educate a human being to teach them to care? Does this not seem..

Fantastic service

Since being at Stenhouse for many years. I've always been happy with the service I've received from all staff. I want to give a big shout out to Dr Carey. She is a fantastic doctor who is very..

Very, very bad indeed

I was taken by ambulance last week to Newham General Hospital for C.O.P.D difficulties. I waited over 14 hours for an ambulance to take me home and the doctor (at the hospital) wrote to my GP with..

Abysmal practice

This is the worst GP service I’ve ever experienced ever appointments are a nightmare to get they never stay on time when it comes to appointments. The repeat prescription doesn’t save on the app so..

Shocking Treatment

Had an appointment at this surgery today and from start to finish it was a very shocking experience. My daughter had an appointment at 13.00 hrs. however the surgery sent me a text message to..

Shambolic

Silverend Surgery is an absolute joke. My little girl who is hardly ever sick fell ill yesterday and had the day off school, today I attempted to get an appointment at Silverend surgery for her,..

NHS dumping ground for incompetent and uncaring staff

From GP's to nurses to reception staff, the public are an inconvenience. My wife died in January 2026 because no-one in this place cares. GP who diagnose from their computer without even looking..

Wish I had moved here sooner

I moved to this surgery from a terrible practice and have been very impressed with them so far. Dr Purcell is very friendly and obviously cares about her patients. I normally phone up if I need a..

Terrible

Absolutely awful. I have been at this surgery for 25 years. It has gone downhill miserably over the years, particularly the last 10. There used to be wonderful lady GP's who I felt comfortable with..

5 star Dr. L.Boyle

HI. Join the surgery in January , this was my second visit . DR. Boyle , has treat me with exceptional care , with 100% understanding my needs , as a patient . Thank you ;

Good practice but needs better allocation for appointments

Generally GP services are adequate in this practice but appointment times are very limited, it took me 2 months to book an appointment with a GP, having an issue that can't be dealt with emergency..

Absolutely Awful!

Multiple issues with prescriptions, trying to get any appointments is awful, they say you will get a phone call appointment and half the time they just don’t call and the rare occasion they do..

A Great Doctors Surgery

I always feel very well cared for at this surgery and, in particular, Dr. Khosla, who is very professional in all areas of care. I would highly recommend him and the Cheylesmore Surgery.

Dr Eka Best GP In Practice

Sadly not long after having surgery, my experience with a GP from this practice was far from professional, on the contrary sad to say it was very distressing how i was treated. & not at all..

Bureaucratic and inefficient

The time taken to receive repeat prescriptions from this practice is unacceptable. I registered with them on 9 February and made various requests for repeat medication which I did not receive..

Excellent practice

I saw Dr Ainine today, extremely professional and helpful. My previous experience with Dr Patel was also very positive. Making an appointment is a piece of cake. They are immediate in their..

ABSOLOUTLY AMAZING ALWAYS

My GP DR BROTHERS DR ELLICOTT And all the other doctors and staff are truly outstanding .The help I get is truly Amazing ...I cannot thank my doctors enough for always taking their time to look..

Caring appointment

Contacting on behalf of my elderly aunt who attended surgery yesterday re appointment . Aunt said appointment was with a female doctor who made her feel very comfortable said nothing was rushed and..

Totally inept

Phoned for an appointment at 0800. Was second in the queue. Phone answered at 0807. (not bad I thought) Was told no appointments available , fully booked. Therefore there could only have been 1..

First Class Practice.

Attended the warfarin clinic and as always the professionalism, care and attention was first class, from the nursing sister and clerical staff. A first class service that you always get at this..

Why did it all become such a struggle?!

For many years now, the pharmacy has been my first port of call, before taking up the time of the GPs, and the pharmacy I use have been extremely helpful, and knowledgeable - they really have shown..

The most traumatic medical experience. Inept Practice!!!!

On the morning of 19th january 2026, I went to this GP after having a bad night of severe pains. Pains from the same symptoms I have communicating with this practice since 2021. I was told by..

Thank You Doctor Reynolds

On the 27/2/2026 i had an appointment with Dr Reynolds over a long standing problem, when my results came back Dr Reynolds did the very best to get me the medication I really needed, the medication..

Dangerous place.

Back on the Fluconazole again now, trying to help myself (save my kidneys) as no-one else seems to want to, things getting worse, still able to grow Candida I presume in blood samples - goes without..

Undesirable

It appears when you phone up the reception they think they know best and to stop troubling them, when they say they will get a doctor to call you you back by 6pm, NOTHING !!!, then you are called a..

The worst GP surgery in Herefordshire

I genuinely believed that, despite frustrations and poor reviews, children’s care was the one area this practice wouldn’t fail on. I was wrong. If you want a GP surgery that delays appointments,..

towards patients

It is always very difficult to get an appointment at this GP surgery. The receptionist asked me to call back for five weeks. When I explained that I had received a letter from the NHS asking me to..

Uncaring and stressful to deal with

Impossible to see a doctor Communication is lacking with regards to test results or getting a report from them. They will not contact you. Doctors are very reluctant to help outside of prescribing..

Great care, speedy appointments

Always had positive experiences at Park View - all of the doctors and nurses I’ve seen have made me feel listened to and proposed treatment or referred me promptly as required. I have always been..

Terrible Practice

Trainee doctor dismissed concerns and fobbed us off - following which patient saw private GP and was immediately referred to consultant who - prioritised surgery as advised it was very urgent due to..

Amazing practice

Incredible place so easy to get appointments. Dr, nurses and reception are all so helpful

Stay away - terrible surgery

I never usually write reviews, but I feel it’s my responsibility to warn others about my experience with this surgery. From start to finish, the standard of care has been deeply concerning. The..

Awful practice - gone to the dogs

Wow, i have been with this surgery for one Dr and one Dr only. Todays phone calls and visit have 100% made my mind up that i am leaving this surgery after more than 25 years. The reception team are..

A sensitive appointment, but handled well

I never go to the doctor - it's something that's uncommon for me. It feels very uncomfortable talking about health for me but the doctor was personable and listened carefully.

Disappointed with doctor

I have been in bed with temperature of 39.5 for 4 days when I was given an emergency appointment. My temperature goes down when take paracetamol. The appointment was 2 hours after taking tablets. As..

Appalling practice

Probably the worst GP surgery in the UK. The phone system is an absolute joke. You are forced to sit through endless recorded options that feel designed to wear you down before you even join a..

Great practice

The best Doctors Dr Alex Dr Sami Dr Suchak etc

Bullied

Totally bullied into an unnecessary *review* despite having gone through it recently. Loads of back & forth via email, they still don't seem to understand I DON'T HAVE A PHONE and I am willing to..

Awful, bullied into submission

Despite having told HMG many, many times to not ring me, they still do. I have been bullied into a phone *review* despite the *review* not being due until November. I explained yet again that I do..

Do not use

Totally incompetent Rudest receptionist Online system doesn’t work No one interested in life threatening illnesses Never experienced any organisation like them in broken Britain

Abysmal service - the GPs lie through their teeth

Last September, one of Trafalgar's GPs were informed by QA that an appointment that had booked for me had been cancelled. Not only did they not inform me in time, which meant an expensive wasted..

Unbelievable

I have various things wrong with me copd, high cholesterol etc I asked today if I could make a non urgent appointment to speak to a GP about about several things like the vibration in my right foot..

Awful avoid if you can at all costs!

Terrible surgery virtually no parking, you have request online a doctors appt which IF approved you could wait three or four weeks for! Prescriptions have to be in writing and the reception staff..

Fair practice

On thursday 12 02 2026 Isaw a clinician the person said they would refer me to see someone about my problem with my feet , as I write this it is Sunday 22, 2 2026, and I haven’t heard..

Dishonest uneducated lazy receptionists

Terrible staff service liars dishonest reception uneducated make u wait over 1 and half hours in reception cause when I book my father in the clever girl behind reception didn’t check mistake was..

Great Practice!

I have been a patient here for over 30 years and I refuse to go elsewhere. The staff are great, especially Fahmeida who will go above and beyond to help. If she cannot, she will guide you on what..

A 1 practice

My phone app was very helpful and on time. Very easy to make. Dr j understands my situation and never rushed my thoughts. All the members of staff I deal with and want to help make the situation..

never get to see your GP.

Not seen my gp for ages. Had to wait months last time back in 2021. Any correspondence is hard and difficult as avoidance is their moto.

Doctor review

Had appointment 18/92/26 Dr Napier Excellent help , and advice Listened and explained my medicines A great surgery practice Thank you bill Gillespie

Many Practices - more quantity than quality

Unable to use Anima but was pleased that an obliging receptionist helped - now told this is against their policy and no longer allowed. Writing this complaint but had to borrow a friends phone..

Practice quantity but not quality

Unable to gain access as will not accept phone number - sums this practice up - make everything as difficult as possible and hope the problem - sorry patient - will go away.

So many practices but does not equate to a good practice.

From my initial introduction to this practice I was aware that administration duties were sadly lacking. After two years I became aware that medical records had still not been processed from my..

Disgrace

Absolutely disgusting practice, can't get hold of reception, tried making appointments numerous times and even the asphma nurse has tried and still no reply after urgent from her to gp, I've had to..

I most certainly would not recommend

I rarely leave reviews, but the experience I’ve had with this surgery has been beyond disappointing. The reception staff are consistently rude and dismissive, behaving as though patients are an..

Terrible practice

The practice operates the most complicated and unhelpful appointment booking process. The practice is operated only to the benefit of the GPs, to the point where there are barriers to care.

Terrible practice!

This is a terrible surgery! they don't prescribe medication in a timely or effective manner and do absolutely nothing if you complain even directly to the practice managers ! Me and my family have..

Extreme bullying

Consistent bullying and disrespect of my husband/carer and myself. Continually delaying and taunting using my prescribed medications to effectively blackmail me into having tests and treatments I do..

Appalling appointments system

After changing terrible appointment systems regularly over several years, the current one is still unfit for purpose. First the online form is multiple choice, so does not cater for many..

Excellent Service

Have needed an urgent appointment twice. Rang at 8am and got appointments that day on both occasions. The reception staff were extremely helpful and friendly. The appointment was on time. I felt my..

Great Practice

Good experience with the practice.

"Practice" could make perfect.

Myself and my partner have been to this practice a number of times in the last year, it's irrelevant to give times and dates, suffice it to say that I am not always satisfied with the outcome. It..

Pick somewhere else

Emergency referrals go unsent and actioned smashing care guidelines of 14 days. I have even had hospitals chasing them up on my behalf to get anything done. Nobody will give a straight answer and no..

Poor Practice

Bad experience from this practice I do not recommend.