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in healthcare

Absolutely Awful

I handed a letter in to the receptionist and told her I had been told to hand it in and she needed to scan it to my file….. letter went missing and it had my private details in but also it was just..

Really great treatment- staff v knowledgeable & professional

Really impressed with staff and attitudes and professionalism. Better than London!

Going downhill.

I used to recommend this practice to everyone. However, the new appointment booking service is utterly ridiculous, there is only one day per week you are able to book appointments. If you use the..

Awful on all levels

Dismal service, patient relations and booking. Getting to talk to a doctor on the phone takes on average 1-2 weeks. Contacting the practice is very complicated, it involves filling a form and a call..

Can't get an appointment

To book an appointment they open the bookings at 8am. By 8:30am every day they are booked up and refuse future appointments. I've been trying to see a GP since Feb but am only being given access to..

Great receptionist.

The receptionist I spoke to this morning was fantastic and sorted out my problem quickly and efficiently. Can't thank her enough.

Best kept secret

This Practice is truly wonderful and has the best Doctors in town.

Not taken seriously

I suffer chronic pain, ADHD and probable Autism I have a family history of fibromyalgia. I used alcohol to cope which led to problems later in life, but I have spent many years addressing this with..

Rude, Obstructive, Corporate Bullying

Receptionists are rude, obstructive and engage in what amounts to corporate bullying. Doctors seem tired and disinterested and I can only assume that it is burnout. The overall experience is that..

Wait time

28th April Phoned to make appointment to see doctor told receptionist problem, received message later that morning saying it would be a phone appointment on the 21st MAY. when i have been to surgery..

What is the point of an appointment?

We have recently had to swap GP practices twice due to very poor to downright diabolical service and treatment. Our GP of many happy years retired, DR Daksena of Heath road surgery, Runcorn. We..

Good service

I use econsult and have a quick follow up. Perfect.

Excellent service

The system this practice now uses of being triaged over the phone and then having a doctor call you back that day if needed, is excellent - and if they are worried and want you to come in, you can..

Uncaring

Told the doctor there weee a few things I’d like to discuss. He replied that I only had 10 minutes. Honestly, this guy (a partner), couldn’t care less. I thought about walking out there and then.

Bad attitude

Told the GP I had a number of issues to discuss. His reaction? Very dismissive; “ Well we only have 10 minutes”. At this point I felt as though there was no point in continuing. On previous..

Standards have deteriorated.

I have been been patient for over 25 years and I have never experienced such poor management in this practice since Dr Arnold left. Unfortunately we go there when we are unwell and are looking for..

Poor service

Felt uncared for and totally disregarded by my GP Practice. (Tyn-Y-Coed Surgery) Left really unsatisfied with the level of service from GP receptionists when I went to the GP this week to renew..

Getting appointments are like impossible

I was sick from Sunday 21 April and I am calling for an appointment from 22nd every day until Friday 25 April and they not given any appointments and I was referred to Pharmacy and after hearing my..

Disgraceful

Leaving aside the difficulties of getting appointments, the main problem is lack of honesty to the patient: eg when a GP says that an urgent 2 week referral will be done by him that day only to..

Stressful time made worse.

I was taken into the grange on Sunday 5 th April after visit out of hours in Ystrad. I had been really ill for days. They sent me straight to the Grange where I was admitted. Was there until..

Negligence professionals

This is my worst experience with a GM since I moved 4 years ago to East London. Reception is the worst, and referral is out of this world, this is supposed to be a prison and not a GP..

Shocking

From misdiagnosis, to incorrect meds prescribed, and the final straw the GP not showing for the appointment. And you know how difficult it is to get an appointment with an actual GP. I waited 6..

I have been subjected to harssment by Dr Arora & harassment

COUNCIL FOR ETHNIC MINORITY (England & Wales) PO Box 17517 London SE9 2ZP URGENT Dear Ms Nicki Moore Further to our email of 11 April in response to your email sent to Dr Deman, now we..

They don't care.

They simply don't care, I've been numerous times over the same existing issue and they continue to just throw Lansoprazole at me and say "we don't know what else". Literally useless, I feel..

Unbearable bureaucracy and plain senselessness

I have been registered with this practice for over 10 years, and in all that time, I’ve probably seen my GP in person fewer than 10 times. The level of access to care has been consistently poor, and..

Excellent practice

Received an appointment within 40 minutes of phoning. Treatment is already proving effective after nine hours.

Should be closed down

Receptionists make decisions so you may not be able to see anyone professional. They also speak each other in their own language in front of patients so not sure whether they are talking bad about..

Unhappy Patient

I had a worsening pain in my right foot from January, I did not want to see a GP as I was already on a long waiting list for arthritis treatment but as things were getting worse I rang to make an..

Excellent practice

I felt I was in good hands. Thank you an amazing service.

Inadequate

This surgery can do nothing right. They have no appointments. They are closing another surgery- so I can’t imagine how they will cope going forwards. No administration done in any kind of..

Practice manager - Kuldip Singh complaint

Cannot believe I’m writing this review to only see other reviews about this practice manager… and I’m not even surprised. Awful experience with Kuldip Signh who has performed medical negligence and..

Swift, painless surgical procedure

Very quick, efficient and painless surgical procedure. All my questions were answered thoroughly and efficiently. I couldn't recommend the service more highly.

They care, they listen, they provide exceptional healthcare

I moved to Rhyl in September 2024 and joined Lakeside Medical Centre, as a patient, soon after moving. I cannot speak highly enough of the exceptional care and service they provide. Dr Mohideen..

Very disappointing

There has been a couple of very good people I have seen at the surgery over the last decade or so, but things are going downhill fast. On the whole I find the attitude condescending, especially from..

Fantastic Service

Last week I submitted two E consult forms within 3 days. The first one I received a telephone Consultation within 3 hours. The second one I had a face to face Consultation with the GP of my choice..

Great consultation

Ever since I was young I’ve been battling with indigestion and never wanted to go to the GP because I feared they will just write it off as just bad diet. However, I was persuaded by my mum to go..

Great consultation

For years I’ve been complaining about throbbing headaches. After constant headaches and constant referrals, it got to the point I gave up any hope of peace. Eventually, I had an appointment with Dr..

Medication request impossible

After using an email address for years for my medication request now I've to get a bus there and back 2pound each way just to fill in a bit of paper.its just another way to keep the patients away..

They treat you like your a child, a fake smile, a nod

Awful practice, I've rarely seen the same doctor twice. I've been told to take vitamins, exercise for osteoporosis, my back, restless leg syndrome has been completely ignored. I have liver cirrhosis..

Appalling prescription service

I put in a prescription request on 4/3/25. It was delayed as GP not read hospital letters. I sent copies. Chased in person (had to take leave) a week later. They spent ages looking for copies I..

This practice is a waste of space

I attended the Wing west at new ham walk in centre with a spotting while I have a couper IUD hopping an ginecologist/Norse will check the problem they've been unhelpful and very unprofessional (they..

horrible lack of communication.

gp appointments impossible to arrange, obstructive receptionists. hopeless communication, total lack of action to help with my 18+ month wait for a hernia operation.

Doctor Appointment Feedback

I recently attended an appointment with Dr Nicolle Green. From first contact in the waiting room till left Dr Green was excellent. Her friendly pleasant manner eased any pressure I could have..

it's a joke

I have encountered several challenges that I believe require attention and improvement. Firstly, the process of booking an appointment has been consistently difficult, often resulting in..

do not care

a nightmare to get a face to face appointment and when you speak to them they do not listen or care about your problems leaving you without medication.

Parker Drive

The receptionist Rita was very to my wife ( didn’t let her speak). Also she thinks she’s a doctor but she’s just a receptionist. I was asked 2 weeks ago to do a H pylori test. The results came back..

Excellent Care from Dr. Sana at Our GP Visit

Today, we visited the GP for my son's follow-up appointment and were seen by Dr. Sana. She is an amazing doctor who provided exceptional care. She thoroughly assessed my son's persistent cough and..

The castle pf neglect

One neglect after another anf also misdiagnosis has left me not only in worse physical and mental health but also in bad financial state. I never new that someone whos job is suppsed to be save..

Dr.Ann Piwerd

Dr.Powers has the ability to make you feel at ease during your consultation, she listens carefully explaining why she is instigating requests for certain tests. I feel she is a very caring person..

Unacceptable front line service

Telephoned the practice while suffering suspected heart attack. Told twice no appointments available. Asked to speak to someone about it but 'no appointments'. Went to another practice where I..

Felt seen and heard

I'm a new patient to this practice and my previous experience with other GPS has not been good. Had my first appointment at this practice and the GP took time to listen, explain my condition and..

My partner's visit

My partner noticed a change in a mole. The mole has changed shape, it's itchy and the site has all the indicators that would necessitate further investigation. As is often the case, she was seen by..

A surgery in decline

This surgery was generally very good pre-Covid and pre the retirement of an experienced GP, though some of the receptionists could be a bit defensive to the point of rudeness at times. In the last..

Great Practise

I have genuinely only ever had good experiences of this Practise. My wife and I consider ourselves lucky in that regard. I am amazed as to why other surgeries are organised so it is difficult to get..

Healthy Prestatyn Lach GP Surgery

Terrible GP Surgery. I would not recommend this surgery. I have made an official complaint to the board as my mother is palliative and I have had issues with this GP surgery since day one...

Just don't care

Had to wait 8 weeks to get an appointment to renew a prescription. After all the suffering endured during that time, the GP failed to show for the appointment. Went to reception, and they offered me..

Good doctors, bad receptionist/Booking

Though the GPs and Nurses are great, the appointment bookings and some of the receptionists' attitudes are the things that let down the place. The only way to make an appointment is to call on the..

Terrible communication

While this practice does have some excellent doctors and other practitioners it is let down by its clinical leads and reception team. Messages are garbled, or not passed on at all, investigation is..

Query regarding text message

Can anyone explain why both myself and my husband received text messages on the 13 th January 2025 stating that our second shingles jab is due and to book an appointment. Which we did and the..

not good unfortunately

I've been with Birchington medical centre for many years and it's deteriorated over time. The facilities are okay and the doctors are pleasant when you get to see them, but it's really difficult to..

Great Service Throughout

All the staff in the surgery , including Doctors , Nurses , Pharmicists , Desk Reception Staff and Appointment Bookings Staff provide an excellent professional service in a very friendly manner...

Terrible decline under The Adam Practice

This practice used to be so good. But now it's been infected by the Adam Practice and it's awful attitude towards patients, constant delays and pathetic excuses. The staff at Lifeboat Quay do their..

Horrible experience with a bad manager a taz who needs to g

Hi having been at your surgery. Dr Nissan was top notch as he really understands me. And was always very good 😊 polite to me as for the manager she gave me a very horrible experience. And..

rude receptionists, incompetent drs.

almost impossible to get an appointment or call on the same day. if you are seen by a gp, they hurry you along and if they refer you to another service, nine times out of ten, they do it incorrectly..

Not fit for purposes

Absolute state of this place and the hysterical woman we were unfortunate enough to deal with. I’ve never in my life come across anyone so rude. This place and its staff are not trained or competent..

Awful experience, Uncaring receptionist

Very rude, uncaring and unhelpful receptionist. Went on like Hitler.

A really kind people

I have been here for 8 years and these people are very kind to me always. They take care of me and my husband very well. Everything is on point with refferals and other treatment we have. My..

Kind, professional practice

I see that Little Chalfont Surgery often gets bad reviews. I cannot understand why. I rarely contact the surgery but found them yesterday to be professional, kind and extremely caring. I cannot..

Great Support

My 9 year old son was struggling with pains near his chest, I called the doctors and spoke to a lovely lady Rani Zeera at Bharani Medical Centre, Bath road, she was so nice listened to my concern,..

Excellent Care and Service at Cleckheaton Group Practice

I have been consistently impressed with the high standard of care provided by Cleckheaton Group Practice. From booking an appointment to receiving treatment, every aspect of their service is..

There are no appointment’s

I have been with this practice for 2 months and tried to boo k 2 appointments and have received very poor service on both occasions and simply cannot get an appointment. You go on line it directs..

Great Consultation

Excellent treatment and consultation by Macaulay and Lucy. Very professional and friendly persons. Many thanks. Dave W.

More male doctors needed

Lady Doctor was very helpful and efficient couldn't ask for better but am concerned regarding the lack of male doctors, only one listed and rarely in surgery, usually covering other areas.

Outdated

Outdated view of mental health and substance use. GPs do not understand that substances are used as the solution to self medicate mental illness. Not aware of NICE guidelines. Do not look at the..

Management poor; medical care good

Getting to see a doctor can be a difficult and protracted process but once there, the care is what one expects. Who the doctors are is a mystery as no names are displayed and they are behind..

Lousy and useless

The reception are the worst. Absolute bunch of patronising idiots who spend more time just talking then doing any work. Dr umar dosent really lead a good practice. Dosent really take the time to..

Good experience

I used the automated appointment system for the first time today, and secured a GP telephone appointment within three or so minutes. The system notes which telephone numbers you have and lets..

Revoked Driving Licence

I'm an in house recluse and hermit from 2/10/24 to 14/1/25. As Dr Carradus/ Dr Ansari/ Dr Farndell think mental health patients should not be allowed to drive. Apparently i'm "dissociated" and..

Poor service

Never return my inportent phone call

No appointments

I tried to get pre holiday jabs 8 weeks before holiday - they could not provide an appt until after holiday ended - both travel companions had there’s within a week at their GPs - this is a large..

Horrendous experience, run for the benefit of receptionists

It is almost impossible to get an appointment with Thorndike medical centre. They have instructions on their website stating you can make an appointment online, by phone or by visiting the..

Empathetic doctors

I've been struggling with sore throat and tonsillitis for 2 months and, luckily, after leaving a message on Ask my GP, they were able to offer me an appointment on the same day. The doctor was very..

Totally Awful

This is the worst doctors surgery I could possibly imagine, Impossible to get an appointment, the staff lie to cover up the competence, I was told today by a staff member that all uk phone line were..

Worst medical service I have attended

I have been repeatedly let down by Eastbury Surgery over the years due to their poor service and lack of proper care. A few years ago, I went for a blood test but forgot to bring the letter..

Poor GP

I did not enjoy my experience with Dr Crystal.

Amazing doctors

From the moment I submitted my e consult, I was impressed by how quickly Dr. Alam responded. Within 24 hours, I received a thorough and thoughtful reply that addressed all of my concerns. This..

Best GP

I would like to mention specifically Dc Khan I am extremely impressed and delighted with her consultation . Very pleasant and helpful human doctor. I felt well informed on the benefits and risks..

Exceptionally negative experience

For older patients this practice is 100% unhelpful. Follow up care is non-existent. Never get to see same GP twice. ..if you get in at all. They use 111 option way too much. Hospital follow up..

Terrible, not much else to say

Honestly the worst GP practice I have experienced. I recently switched from a different GP to Goodmans field health care as this is much closer to me so I assumed it would be convenient. However,..

Punitive, infantilising, care-kess, ignorant. Discriminator

The misogynistic normalising of severe pain by a female partner doctor. Couldn't be more hateful if she tried, the smiling assassin.

Nice experience

Very friendly staff very efficient on appointments etc very kind

Super local practice

In particular, I mention Dr Todd as my GP. His combination of respect and empathetic manner add to his genuine medical experience. I have been with the Harvey practice for many years and there is..

Hazeldene

The doctors at this practice are all very good, however, the reception staff are unempathetic and unhelpful and let it down enormously. After recently receiving a text message asking me to call and..

Compassionate Care

The GP was kind , compassionate and caring. He allowed ample time for the consultation. He offered advice and was understanding. He suggested a plan to move forward in what have been challenging..

Unacceptable treatment

I booked an emergency appointment with doctor on 5th December due to high blood pressure in early pregnancy. I was in A&E the night before as I was sent there by my midwife but I could no longer..

Great practice

The GP was very sweet and helpful. She explained the process and I felt more at ease.

Great practice

Margarat Whitelaw is just an absolutely amazing person! She was so very helpful. She really went above and beyond her duty to help me and my family! Thank you Margarat!

My experience

I'm surprised by by negative review of this clinic as my all family are registered with faircross health centre it's nearly 15years I never had a bad experience with receptionist or GP I always get..

Terrible. Finally moved away from this poor practice

So inept. Reception unorganised. Can’t book. Never communicate fully. It needs shutting down

Don’t bother trying to see a GP

20 minutes on hold from 8am (because call back is laughable!)20 people in front of me, only to be told telephone appointments only (why when we are only scheduled 10 minutes per appointment) despite..

Appalling Service, Rude and Unhelpful Receptionists

This surgery is a disgrace. The inability to obtain an appointment when you can ring and be waiting for up to 20 minutes only to be cut off. Often the surgery only takes Emergency appointments. ..

Longton Health Centre

Dr Carradus Longton Health Centre wrote to DVLA that i was unfit to drive. The reasons she gave were i was dissociated and did not engage with mental health services. I have twarled the web for..

Longton Health Centre

Dr Ansari has an obnoxious posh voice it would be horrible to meet someone like him. Dr Carradus has personal problems and puts them onto her clients. Dr Loudonsack thinks he's an artist as he takes..

Horrible, horrible place

There is this pattern with the reception. When you call @ 8am they keep you on hold between 80 to 110 minutes. Then, they pick up and hang up. Or, pretend they didn't hear you. No call back. And..

excellent run practice credit to management team staff

Always polite caring keen to go extra mile professional

More chance winning the lottery than getting an appointment

The online appointment system is available from 8am, I tried to get an appointment yesterday and was unable to access the system. At 8.08am this morning I tried again, only to get the message..

Disgusting treatment

Imagine this- I call up for an emergency appointment, they book me in for 10am, I get a callback explaining the GP has cancelled the appointment and they were unable to tell me why. The call gets..

Don’t care about patients

Went for a review on medication that I regularly take, doctor didn’t really knew much about what tablets I was on and didn’t ask if I had any concerns just want me in and out. There were reminder..

GROSS UNPROFESSIONAL PRACTICES FROM KULDIP SINGH

KULDIP SINGH THE SO CALLED PRACTICE MANAGER NEEDS TO UNDERSTAND THAT SHE NEEDS TO FIRST MANAGE HERSELF AND LYING AND CHEATING THEIR PATIENT IS NOT OK NOR A LAWFUL PRACTICES AT ALL AND DR CHONG..

DR MANJ TAWANA WHAT A #$%@

This is for you Dr Manj Tawana, or Tawanka as we call him now, what a piece of work this guy is ! Rude, condescending, patronising, crass, careless, curt, just to name a few adjectives surrounding..

Dreadful experience

Haven’t actually seen a doctor in over 3 years, everything is dealt with by the shouty nurse. 15 mins, only talk about what you have come for. So rude. Sent to Boots pharmacy for diagnosis,..

Appointments

There is something wrong with their phone booking system. It seems it's deliberately set to say it's full between 8a.m to 8:15a.m and after that you will be lucky to get through and if you do you..

Appointments like hen' teeth

Trying to get an appointment at Priory Medical is almost impossible. You have to submit an online application and the standard response is that they will get back to you in the next 4 to 8 weeks!

Mixed Feelings

[ week 41] Dr. J. Hart seems to be a bit in a hurry. (PLEASE READ UPDATE) Would not recommend her for patience with complex medical history. [week 44] Update to my previous post, our latest..

First Class

Staff very efficient, helpful and polite. Many thanks for a great first class service. Keep up the good work. Flu and Covid vaccinations. Sat. 26/10/2024

Blood Test

Seen promptly blood test taken and nurse friendly

Not a great gp

Very bad gp practice been calling for so long for an appointment for my mother they always say doctor will get back to you and never does one of the most worst gp round here Along with that they..

Good doctors and nurses

What a shame I can't leave a 5 star review as the doctors and nurses are really good BUT unfortunately the support/reception/office staff are quite useless. I have had numerous experiences of..

Good practice

I had a blood test not a GP appointment. The appointment was booked following a health check at the pop up clinic.

Routinely fobbed off at every turn.

I was a patient of this practise for three years. For the whole time I have had pain in the knees and lower legs so severe that I could not walk more than a hundred years without a stick. I was sent..

Dr Carradus wrote to DVLA to say i was unfit to drive

Went in to see Dr Carradus for DVLA assessment was articulate, friendly, communicative, connected humorous. She wrote to DVLA to say i was unfit to drive,. Now i don't go out for three or four days..

A great care, respect and treatment

Two days ago, at 8 AM, I called the surgery and informed that I am not feeling well and needed to see a doctor. I was given an appointment immediately, and I seen Dr. Asmal. He is an extremely..

Excellent

I moved to this surgery from another one And I receive first class treatment every time Everyone from the reception staff to the nurses and doctors are a credit to the nhs

Dr Carradus wrote to DVLA to say i was unfit to drive

The police stopped me and said i was unfit to drive. Told by DVLA i had to be assessed by GP. My driving is excellent and i had one incident in a car park 6 years ago Attended appointment. Was on..

Terrible Dr’s with no care for patients

Both Dr Emilini and Dr Adeeb have zero respect for patients. They speak down to you, over you (with an extreme loud tone), they are patronising and eventually hang up the phone on patients without..

Superb GP

I met Dr Hannah Wells with my friend Neil. She is quite exceptional as a doctor in our opinion. The trouble she took to research, explain and advise was so reassuring and ultimately very helpful.

Frustrating phone system mars excellent GP care

Reaching this medical practice is an absolute ordeal! I've been disconnected seven times this morning alone, each time greeted by some convoluted "unity phone system" message. It instructs you to..

Efficient surgery with innovative phone system

The clinic's operational efficiency is noteworthy, particularly their innovative phone system. By preserving callers' positions in the queue and offering a callback feature, they've streamlined the..

Lack of duty of care, lack of emotional intelligence

they do not have the necessary requirements to tend to their patients individual needs. Their policy is more important then their patients initial well-being. They are aware of my history and trauma..

Flu jab frustration: Appointment woes worsen

Over the past several flu seasons, I've consistently managed to secure timely appointments for my influenza vaccination. However, this year has been a stark contrast. Upon inquiring, I was informed..

Unforgettable moments: A journey to remember

I had an absolutely fantastic time! The whole experience exceeded my expectations in every way. From start to finish, everything was top-notch and left me thoroughly impressed. I couldn't have asked..

Heartwarming GP surgery hosts MacMillan fundraiser

Today, I had the pleasure of visiting my local GP surgery, where I stumbled upon a delightful surprise - a Coffee Morning organized to support MacMillan. The event was not only raising funds but..

Disappointing clinic: Long wait times and poor service

I'm uncertain about the source of any positive opinions regarding this clinic, as my experience has been far from satisfactory. In my view, it's arguably the most subpar medical facility in the..

Friendly staff and efficient service at surgery

The reception team at this medical practice is truly delightful, offering a warm and welcoming atmosphere. Their impeccable organization shines through in every aspect of their service. I'm..

Disastrous experience at negligent medical practice

In my fifteen years of experience, I've never encountered a medical practice as abysmal as this one. It's a complete waste of time and should be shut down immediately. I arrived at 7:30 AM with my..

Terrible - Agree with other Reviews

I would love to say that using their online triage system was a positive experience but being completely honest I cannot. Waiting 2 x days to then be given an appointment nearly 4 weeks away is not..

Frustrating experience: Inaccessible GP services

I've had an utterly disappointing experience with this general practitioner since relocating to the area and registering. Attempting to secure an appointment or even reach someone by phone has..

Positive experience with Dr Ahmed's consultation

I'm thoroughly impressed with Dr. Ahmed's consultation. His approach was characterized by exceptional patience, providing a wealth of information, and offering invaluable assistance throughout our..

Positive experience with helpful staff and doctors

I had a positive experience at this establishment. Munaza stood out as particularly noteworthy. The staff were attentive and professional. I was especially impressed by the doctors, who demonstrated..

Disappointing first visit to referred doctor

I recently visited this establishment for the first time, accompanying my son on a referral. Our experience was far from satisfactory. The punctuality was lacking, as we were not seen at our..

Frustrating appointment scheduling experience

I've been consistently frustrated with scheduling appointments for my son at this practice. It seems impossible to book in advance - they only offer same-day slots, which are invariably gone by the..

Poor service and rude staff at medical center

The reception experience at this medical center left much to be desired. A young staff member's discourteous attitude and use of the pandemic as a justification for subpar appointment scheduling was..

Positive experience with caring physician

I'm truly impressed by the exceptional care I received. The physician's kindness and expertise were remarkable. I'm sincerely grateful for their assistance.

Satisfactory customer experience

I appreciate the prompt service provided. The staff's attentiveness ensured a smooth experience. While not exceptional, the overall quality met expectations, leaving me satisfied with the interaction.

Frustrating attempts to contact unresponsive surgery

I've been attempting to reach them since early this morning, persistently dialing for nearly 120 minutes. Each time, I'm merely left waiting on hold. I suspect there might be an issue with their..

Endless phone frustration: A customer's nightmare

Attempting to reach them via telephone is an exercise in futility. The entire communication system appears to be in utter disarray, leaving customers frustrated and unable to make contact. It's a..

Rude staff and frustrating appointment booking

I had an incredibly frustrating experience trying to book an appointment. The receptionists' demeanor was far from professional or courteous. After enduring a tedious 30-minute wait, my call was..

Neglectful care leads to patient's brain lesions

I've been a patient at this clinic for over four years, consistently seeking help for the same ailment. Disappointingly, the staff has repeatedly failed to conduct proper examinations. Instead of..

Declining service quality at local doctor's office

In the past, securing a doctor's appointment was a breeze. Lately, though, it's become a nightmare. By 9 AM, all slots are gone, and now they've stopped taking bookings over the phone altogether...

Lengthy wait times and poor appointment system

I've experienced significant frustration with the service provided. Attempting to schedule an appointment consistently results in being informed of no availability for 6-10 days, with the suggestion..

Dr Eve is brilliant!

Dr Eve has been compassionate, supportive and hugely professional. Her treatment and support of me has been instrumental in my condition not worsening at the same rate is has done in the past.

Bad receptionist

Not polite receptionist in morning when I had to queue to book appointment due to hanging on phone 40 mins day before only to be told all appointments had gone, Made appointment went back for..

Positive experience with Dr. Rathore's surgery

I underwent a medical procedure today and had the pleasure of being under the care of Dr. Rathore. Her approach to patient care was truly exceptional. The manner in which she attended to me left a..

Compassionate support during difficult times

In the wake of my father's passing, our family found ourselves grappling with unexpected challenges. The life insurance provider's relentless requests for medical documentation only added to our..

Pharmacy's medication mismanagement frustrates patient

The medical practice's conduct is utterly disgraceful! As a severely ill patient, I diligently followed instructions to order my medication on schedule. Despite receiving a text confirming its..

Positive experience at misunderstood surgery

I've been a patient at this medical practice for a while now, and I must say, my experience has been nothing but positive. It's puzzling to see the negative feedback from others, as I've encountered..

Decades of exceptional care at local surgery

Having been a loyal patient at this medical practice for more than four decades, I can confidently say that their team is exceptional. The staff consistently goes above and beyond, demonstrating a..

A delightful journey through enchanting moments

I had an absolutely delightful time. The experience was nothing short of enchanting, leaving me with a warm glow of satisfaction. Every aspect exceeded my expectations, creating memories I'll..

Exceptional support from Michelle Scott

Michelle Scott's exceptional support has been a beacon of hope since my mother's diagnosis. Her efficiency and helpfulness are truly remarkable. Not only does she address our inquiries with..

Exceptional care at Five Valleys Medical Practice

I'd like to express my sincere gratitude for the exceptional care provided by Five Valleys Medical Practice. Our family has consistently received top-notch attention from the entire team - doctors,..

Efficient and supportive GP surgery experience

I've crafted a unique version of the review while maintaining its positive sentiment: The medical practice here is truly exceptional. Their online consultation platform is incredibly user-friendly,..

Rude nurse mars otherwise positive clinic visit

The front desk staff exhibited commendable courtesy and professionalism. However, my experience with the nurse, Stella, was deeply disappointing, especially considering the appointment was for my..

Positive experience contradicts low ratings

I've been a patient at this medical practice for a couple of years now, and I'm genuinely puzzled by the low ratings they've received. My experience has been quite different from what these ratings..

Endless wait: The frustrating quest for a doctor's appointment

Obtaining an appointment at this establishment is an exercise in futility. Their booking system is archaic, refusing in-person scheduling and forcing patients to endure a torturous phone process. On..

One of the best GP Surgeries I have ever been registered wit

Saxonbrook is a good sized surgery and vaccination centre, not only did they do an amazing job with the covid vaccinations at the time, but their day to day operations are flawless. One thing..

Outstanding

An excellent surgery, receptionists are lovely and very helpful. We have yet to meet a bad doctor they are brilliant. Highly recommend this surgery

Grateful patient praises Dr Ahmed's swift care

I had the pleasure of experiencing exceptional care from Dr. Ahmed. His attentiveness to our concerns was truly commendable. The efficiency with which he arranged and conducted all necessary tests..

Excellent GP practice with friendly staff

I'm delighted to share my experience with this exceptional medical practice. From the moment I enrolled, I've been consistently impressed by the warm and accommodating team. The general practitioner..

Positive experience at GP with friendly staff

I recently had a visit to the GP's office, and I must say, it was a pleasant experience. The receptionist, Munaza, stood out with her friendly demeanor and helpful attitude. She was incredibly..

Exceptional care from Dr Stavrianakis: A decade of trust

For over a decade, I've been under the exceptional care of Dr. Costi Stavrianakis, a diabetes specialist whose expertise and attentiveness have consistently impressed me. His profound understanding..

Caring phone doctor: Efficient and helpful

I had a great experience with the doctor over the phone. They were incredibly compassionate and provided substantial assistance. The efficiency of their appointment scheduling and administrative..

Disappointing service at local doctor's surgery

I regret to say that my experience with this medical practice has been less than satisfactory. Upon contacting them post-hospitalization to obtain a prescription for my dwindling medication, the..

Dysfunctional clinic: GP appointments a rarity

This medical facility operates at a subpar level, falling short of even the most basic standards. Securing a consultation with a physician here is an exercise in futility, akin to stumbling upon a..

Friendly service with efficient care at surgery

The medical practice boasts an exceptional team and provides a warm, welcoming atmosphere. While the current healthcare landscape often limits in-person consultations, the staff goes above and..

Frustrating patient experience with unhelpful staff

I encountered significant difficulties when attempting to access medical assistance through their web portal. Upon calling for support, I was met with discourteous staff who subjected me to an..

Excellent healthcare: Responsive and compassionate

I've been thoroughly impressed with this medical practice. The staff's responsiveness and efficiency are noteworthy, and the general practitioners are not only skilled but also demonstrate genuine..

Friendly staff and excellent patient care

I've been a loyal patient at this medical practice for many years, and I can't speak highly enough of the entire team. The doctors and staff consistently demonstrate a remarkable level of care and..

Caring nurse Hameed: A patient's appreciation

Nurse Hameed attended to me today, and I was thoroughly impressed by her exceptional demeanor. Her gentle approach and unwavering patience created a comforting atmosphere throughout my visit. Her..

Tulasi Medical: A frustrating healthcare ordeal

My experience with Tulasi Medical Practice has been nothing short of exasperating. Securing an appointment seems akin to winning the lottery, with interminable waiting periods that test one's..

Swift and efficient: Service that impresses

The delivery was impressively rapid, exceeding my expectations. Their promptness in handling my request left me thoroughly satisfied with the overall experience.

Positive experience with caring professional doctor

I had a truly positive experience with the physician. Her demeanor was both courteous and highly competent, leaving me feeling well-cared for throughout my visit. The advice and direction she..

Cheerful doctor creates trust and calm

The physician's perpetual grin created an uplifting ambiance, instilling a sense of tranquility and confidence in my care. Their cheerful demeanor was infectious, making each visit a pleasant..

Frustrating reception and long wait times

The staff at this establishment leave much to be desired. Their front desk personnel seem incapable of comprehending patients' needs or requests. Their sole competency appears to be scheduling..

Amazing Practice

Oh my goodness, this practice is like a breath of fresh air. I joined here about 8 weeks ago and have had, tests and investigations already relating to my medical issues. Honestly I have the upmost..

Very poor

After being sick and a very high temperature during the night- shaking uncontrollably and not able to take any more Paracetamol that 24 hours - next morning at 8 am could not book an appointment as..

I highly recommend them

I’ve been with this practice for around two years and have nothing but positive things to say about them. Both Dr. Kudari and Dr. Shabir provided exceptional care. They listened to my health..

I’ve always been really pleased

I’ve always been really pleased with the level of support I receive here. If the phone lines are busy, I consistently get a prompt call back, and they always make an effort to schedule an..

Unprofessional administration and scheduling issues

My postpartum experience with this practice has been highly disappointing due to what seems like unprofessional administration and scheduling issues. As new parents, we expected a standard level..

I cannot praise the staff at this surgery enough

I cannot praise the staff at this surgery enough. The doctors and nurses show genuine care for their patients and consistently go above and beyond to offer support. The receptionists are always..

I cannot express enough gratitude for the exceptional care

On behalf of a Ukrainian refugee who has been seriously ill, I cannot express enough gratitude for the exceptional care provided by Maryport Health Services. The kindness, compassion, and..

I will be reporting this to the CQC

The doctor refused to prescribe antibiotics for an infection I developed after having a tooth removed privately, which cost me over £400. Due to the lack of NHS dentists, I had no choice but to go..

Impressed by the outstanding service provided

After recently moving from Aylesbury to Lincoln, I registered with Trent Valley Surgery and have been thoroughly impressed by the outstanding service provided. From day one, the reception staff have..

Social media to complain about the surgery

I often see many people turning to social media to complain about the surgery, the booking process, and other aspects of the service. However, in my experience, the process has always been smooth..

Once an appointment is booked, the service is excellent.

Once an appointment is booked, the service is excellent. The clinic offers convenient parking, a comfortable waiting area, and knowledgeable doctors. However, the challenge lies in actually securing..

Frustrating healthcare access: Appointment woes

For the past half year, I've been struggling to secure appointments for both myself and my spouse. The online booking system has been consistently unavailable, showing no open slots for the entire..

Caring staff and thorough medical consultation

I had a fantastic experience during my recent appointment. The healthcare provider was thorough in their explanations, ensuring I understood everything clearly. They were also considerate enough to..

Exceptional care: A patient's glowing review

I've been absolutely blown away by the exceptional care I experienced this week. From the moment my call was picked up, through the comprehensive GP phone consultation, to the interactions with the..

Efficient nurse visit: Punctual and painless

I had a positive experience during my recent nurse appointment. Punctuality was a highlight, as the session began right on schedule. The nurse seemed pleased that I had come prepared with all the..

Caring and knowledgeable: A comforting experience

Tracey exhibited exceptional empathy and expertise, creating a comforting atmosphere that put me at complete ease throughout our interaction. Her extensive knowledge, combined with her genuinely..

Caring nurse Charlotte: A delightful encounter

I had the pleasure of being cared for by Charlotte, and I must say, she was an absolute gem. Her warm demeanor and genuine compassion made me feel instantly at ease. Not only was she incredibly..