Find your GP and share your experience for transparency
in healthcare

The practice has improved immensely

Over the years I’ve been a patient . I have seen some changes, from the old post office to it is today. Reception. Can be slow at answering the phones and sometimes you may be 12 in the queue. On..

Rude staff

Not the usual receptionist today, I think. The person covering could do with training in being respectful and choice of words.

Great Practice

It is best surgery all the doctors are friendly and caring they take any health issue seriously and refers to specialist if need it without delay. During the dark days of Corona they provided us..

Awful failure

I garden and a rose pricked me and drew blood. This put me at risk of tetaunus and my last booster was 12 years ago. I used the awful econsult system to try and get the jab after a pharmacy told me..

Worst practice I've ever been with in 40 years

Terrible practice. Been trying to get seen for the same thing since Feb and so far I've had blood tests. You complain you're told we will get you in within a week. 3 weeks pass and they ring..

Poor service

Receptionist said sho was only there for same day appointments so told me to go online where my problem would be reviewed in approx 2 weeks to decide when I would be allowed to see a clinician!!!!!!..

Thank you for all your help

Thank you for all your help to the practice and its team. My mother was seen straight away and a great service. Very happy with service

Brilliant Drs, Absolutely Awful Reception Lady

The doctors and wider team are incredibly helpful and provide a genuine 5-star service. Tracy, in particular, is always exceptionally helpful, professional, and kind. However, I feel compelled to..

Terrible Surgery. Totally Disregards Requests

Terrible lack of respect shown to patient. Totally disregarded my request. Amazing when I first came to this surgery 14 years ago, there were four or more doctors. Now there is one full time and..

Formal Complaint Lodged and Moving Surgery

I had been with this GP surgery since moving into the area and have found it a extremely disappointing experience. The reception staff are shocking and without doubt the cause of the majority of..

Questionable ethics

Little review of my time with Heartwood Medical. Apparently Heartwood prides itself on absolute disregard for its patients. Want an appointment? No, we can only see 6 weeks ahead and there are..

terrable terrable service

dont know how you can operate three surgerys with only 5 doctors

Shambles

First staff on reception are great take all the disagreements because of this badly run place medication messed up one doctor put antiacid on reapet then somebody took them of h2blocker so tried to..

Thank you!

First needed, Early October NINETY SIXTY SEVEN. Doctor David Emerson. Immediate late night response at my home. That degree of excellence has obtained continually over the ensuing FIFTY NINE..

Fantastic. 1 day turn around.

Genuinely, fantastic. Staff are wonderful at the Larwood Village Surgery. Was seen within a day, in a clean and fresh looking practice. With more privacy at reception. I had a male Dr, that didn't..

Terrific nurse appointment !

I am genuinely terrified of the nurse taking blood after some very unpleasant experiences at another practice. Today has just left me astounded - the nurse had already taken three vials of blood..

Worst GP

At Fivemiletown GP, I honestly dread calling because the same thing happens every single time. I ring right at 9 a.m., yet within just ten minutes every single appointment slot is gone. Getting an..

Efficient and Helpful.

Great team at this practice. Make going to a doctors less painful.

Feel Seen & Heard

I have really positive experience with this surgery. I suffer from chronic conditions which mean I regularly need medical assistance and appointments. I am treated with respect & kindness by Dr Ali..

Great Practice and amazing Doctor. (Dr Amlani)

Dr Amlani was amazing she took her time to listen to me and noticed symptoms which practically saved my life. Thank you

Thoroughly recommend

I have been with them for 10 years and have always received great assistance from them when it has been - though fortunately rarely - needed. What really stands out for me is how great and helpful..

If you're a stickler for a strict 10m appointment .......

If you're a stickler for a strict 10-minute appointment and discussing only a single symptom at a time, this is the surgery for you. You can be reasonably confident that your GP will not have spent..

Some final remarks.

I would like to leave some final comments regarding my experience with Okehampton Health Centre. Overall, my experience has been mixed. Some clinicians have provided excellent care, listened..

A GP Practice That Truly Puts Patients First!

Listening to others talk about the challenges they face with their GP practices makes me realise how fortunate we are to have such an amazing, friendly, and well-organised practice. The doctors..

Great practice

The team is wonderful Sheila the lead receptionist is absolutely amazing the other ladies are great Gemma Kim and Lucy are always willing to help. They currently have a new staff Jameka and she's..

WORST SERVICE

Rude staff, unhelpful, they walk away when your talking and then tell you that they are going lunch and to do everything online. They don't answer the phone, they cut you off and the entire..

Very helpful .professional receptionist

Thank you to the two wonderful women I spoke with regarding my sons new phone number I know the 1st person was Caroline so I never asked for the Second Lady's name professional receptionist who..

Terrible treatment

I waited 4 weeks for an appointment with doctor B., then had to wait 2 hours in the surgery for it, no explanation to why she was running so late when there was only 2 of us left in the sugery. A..

Terrible service

Absolutely disgusting service. Not only do you have to wait 5 weeks for an appointment, they feel entitled to mess around with taking off your repeat prescriptions without telling you. I came here..

Dr R. is out of touch, dangerous and, incompetent d

Dr R. has consistently failed to provide me with the necessary medical advice and care over the years. He also demonstrates a very strong sense of grandiosity and self importance that is not only..

Professional understanding doctor

I saw a Dr hassan today who was very polite and caring i saw a different doctor on another occasion who was not

Couldn't be better

I rang up at 9:30, was 1st in the queue, answered in 2 minutes. Explained my problem, was offered an appointment at 11:30. Arrived on time, waited 10 minutes, and was seen. Wonderfully -- it was a..

SUPERB SERVICE BY DR CHOUDURY

I was seen immediatey, Dr Choudury was very helpful and informative. Very highly recommended and I am very grateful

Very helpful receptionists

I would like to commend the reception staff, particularly Joanne on this occasion, who was very helpful both on the phone and in the surgery, talking me seriously with patience and respect. I have..

Horrendous

Receptionists lack even the most basic of social and interpersonal skills, are rude and unwelcoming, the admin staff cannot carry out the simplest of tasks, the practice nurses are incompetent.

Doc Sinha is a blessing for my family

I would like to express my deepest gratitude to Dr. Sinha. She has been an angel to me and my family throughout my treatment and recovery. Without her support, care, and dedication, I believe I..

Exceptionally swift response

I used the online triage form and got a call back with discussion , advice and a prescription e-mailed to my local pharmacy within one hour - absolutely superb service! Thank you so much.

Terrible

Keep well clear staff rude Drs are useless they never listen to consultants mess up prescriptions the list goes on I have now moved to a go up the road who are a lot better

UN PROFESSIONAL

Been with this medical centre over 47 years gone down hill .Doctors just don't care. Been misdiagnosed 3 time in the last 3 years. My repat prosgripshons. Never on time. Some of tge female ..

Pretty Decent

I have suffered with my mental health over the last few years and I can not fault the surgery for their support. During this time I have had various physical health issues, and I have always been..

Great doctor

Today I had apt with tom foreman at parc canol surgery..what a marvellous caring doctor..a doctor who actively listens..wonderful manner that puts you at ease

Gp doesn't understand how referral system works

I've been 'seeing' a GP (In the loosest sense because face to face appointments are hard to come by) for some months. After much research I asked to be referred for an assessment. The GP told me..

Appalling service

My father has just had major surgery and needs help for 4 to 6 weeks while he recovers. I was told I’m out of their catchment area even though I’m with them and they are only 1.1 miles away and I..

Very Disorganised.

This was my first visit to Otterfield Medical Centre and it was an incredibly poor experience from start to finish. I received a notification suggesting I book a health check up. I followed the..

Never get through to them on the phone.

Phone service is really bad,lines are always busy and calls get terminated.

New systems are not working

Since 2025 this surgery has drastically deteriorated. Partly due to the change in using an app for appointments which rarely works and is only good for tech savvy so the elderly have no chance. Even..

service decline

it has become a nightmare getting a GP appointment since they changed hands about 18 months ago, they used to be so good, now they keep cancelling appointments and don’t reschedule them, they even..

Outstanding Lifesaving Practice

I attended Urmston Group Practice on 27/06/26 after struggling to get there on my own, and I will never forget what happened in that waiting room. While I was waiting to be seen, I spoke briefly..

Great improvement.

In my opinion Dr Singh, joining our GP team has improved patient care., we get the best care at the moment and patients are listen to and best advice given with patients carried along to get best..

Terrible service

Used online form for urgent medical appointments Told to call and get an urgent appointment only to be told by an inexperienced representative to fill out another form very rude Told I’d have to..

Worst in the north

• Concerning lack of respect for patient choice regarding care, diagnosis, treatment and who can advocate for them, dispite written communication regarding advocate. • Phone lines regularly..

They talk when they could be listening.

My poetic review:- They could not listen they did not know how, perhaps they'll listen now. I won't bear any grudges, no matter what befalls, I'll continue building bridges, while they keep on..

Best Doctors I've ever had

This Doctor's surgery is the best I've experienced in my 55+ years. I honestly cannot say enough good things about my local doctors’ surgery. One of the best things is how little time you have to..

Really Positive Experience Each Time at this Practice

I’ve had a very positive experience with this GP surgery. The staff are always friendly, helpful, and respectful, whether you’re speaking to reception or seeing a clinician. Appointments are..

bad from all angles

told 6 weeks for appointment, was refereed from hospital triage, still no help, had to travel to Manchester to get help, total waste of time, not to mention rude attitude

Great doctor

I cannot speak highly enough of Dr Richard Wardle at Billesdon Surgery. His genuinely proactive and thoughtful approach to my care made all the difference at a critical moment. Taking the time to..

The worst gp service I have ever known

I have put problem with this practice Jan but is Jan until present day. Absolutely shameful treatment from receptionists. I was sitting in practice plus on the phone to wood lane medical centre...

Awfull service

I suffer with severe depression and mental health and thr reception staff or thr dr do not care to what extent the person health is, I booked a e consultation and told of the suicidal and dark..

Farnham Park Health Group

The Doctors are very good once you are able to get to see them. The reception staff are terrible. They do their very best to stop you having any form of contact with a Doctor. They make an..

It used to be good at the moment is really bad.

Their main concern is tick boxes so they can show they are doing their job. At 61 i had to request to have a PSA test where most countries in Europe ask you to have one done yearly after you reach..

Fantastic service

I was greeted by very friendly staff Hailey. She checked my foot and explained to me what is wrong andget me to book in foe the exray straight away. She send me all infirmation regarding my foot..

Appalling experience

I was refused a request to speak to a GP or advanced practice nurse to discuss a ongoing problem post gallbladder surgery. The excellent triage by receptionist acknowledged that I needed to speak to..

Very average practice.

The GP that I have seen a number of times lacks compassion and empathy. Doesn't listen properly to what you are saying as she's too busy typing on her computer. I always leave feeling unheard. Her..

Rude reception, gaslighting, years of failure

Rude receptionist, years of medical gaslighting over blood test results, and a surgery that seems designed to be inaccessible. I have spent years trying to get a blood test result properly..

Excellent Surgery

My family and I have all been patients at Essex Lodge Surgery for over 20 years, and for the most part our experiences have all been really positive, especially considering the stress the NHS has..

Bad practice

After being forced to visit this GP surgery at least 4 times, my problem still has not been resolved and unfortunately I still do not know what the issue is. No referral was made to a specialist..

Serious concern about access and perceived safety.

My daughter and her unborn baby would have died because of this surgery. Feeling very unwell, my heavily pregnant daughter rang NHS 111. They told her to go to the pharmacy. The pharmacist (..

Constructive feedback...(for 1 female Doctor)

A piece of advice for a female GP there - Patients are not 'agendas' to plough through. Patients don't like 'pushy' Doctors. Patients are not to be dismissed. Patients have feelings, rights,..

Pathetic practise

This is not the first time that this has happened and thus I am writing my review. The appointment is never given on the first go, you have to request them literally beg them to give you the..

Horrific, let to me switching GP's

I visited the GP between December 25 and April 26. During a period of 7 appointments, there were at least 7 administrative mistakes. Prescription not sent to pharmacy , prescription sent to wrong..

Excellent Doctors, Nurse and receptionists

Such helpful staff at this surgery - the receptionist (Perri) is outstandingly helpful. All the Doctors are excellent , that I have seen, namely Dr Buxton, Dr Stainer and Dr Popov. Cannot recommend..

Dangerously not fit for purpose PHONE 111 INSTEAD!

After suffering low blood pressure causing fainting episodes approx 6 wks following my AVR (open heart surgery) I telephone the Gowerton surgery for an appointment & am greeted with screening..

Very efficient practice

Phoned 08.00 on Friday for appointment was third in queue. Appt made for 14.20 same day and saw Dr Horokova who showed interested and was thorough. Blood taken for test and told result would be..

Abrupt and rude receptionist

Had an appointment today. there was a big sign asking to report your arrival to reception, which I did. however two staff was sitting in the reception area and ignored me. the third one walked..

Amazing Experience

I recently visited the GP regarding my ankle problem and had a really positive experience. The staff were very attentive, listened carefully to my concerns, and acted quickly to help me. I was..

Poor service by the administration team and poor care. You d

Two years ago my mother sadly passed away. Before this happened, we repeatedly tried to arrange a home visit from a doctor because she was too unwell to leave the house. However, because she was not..

Saved my life literally

I developed flu in January and like most people just thought I would work my way thru it but then on a Monday morning felt really ill. Got GP appointment with Dr James Robert’s, who check me over..

House bound

The patient was asked to attend the surgery for what was described as a “chat”, despite being housebound. A telephone appointment was requested, but this was refused, and the surgery insisted on a..

Excellent care and clear communication

Very professional and attentive doctor who listens carefully to my concerns. Dr. LEFEUVRE YANN explains all the options and action plans clearly in easy-to-understand language. Appointments are..

Great staff

I would like to thank the nurse who treated my foot after my motorcycle accident.she was caring,professional and make me feel comfortable during treatment .i really appreciate the help and sopport..

Recent appointment

I recently visited the surgery for a medication review and was feeling very anxious beforehand. However, the doctor (Dr Patel) I saw was incredibly welcoming, friendly, and professional from the..

AN ABSOLUTE DISGRACE

Not going to go deep into own personal issues, but these incompetent people messed up a nurses appointment and gave me blood test instead, FAILED TO CALL ME BETWEEN THE TIMES OF A PHONE..

Poor : ( as at point of sale) euphemism for customer, servi

Constant battle to get, a prescription on time. Despite using the NHS “ app”, upon checking the “app” to verify if my, prescription has been approved. Also instructing the practice, of my choice to..

Extremely grateful

I saw Dr Schofield last Tuesday and it was a fabulous experience. I find I can always get an appointment when I need one, the receptionists are without exception helpful and will go the extra mile...

Brilliant Experience

I recently went for a blood test and usually my veins do not behave and it takes ages to get the blood and several attempts. Not on this occasion though, Lucy took my blood first time with ease. ..

Very rude physician associate

She told me on the phone if you’re not happy go to the private section and hung up on me, that’s what they do when they make mistakes.

Disaster . Skip at all cost

I went to star line GP and asked for a scan referral because I had very severe abdominal pain. The pain happens around 1–2 times a month, sometimes more often. I asked them in writing around 8..

A great medical practice

I've generally always had a positive experience with Putneymead - the medical team are knowledgeable and thorough, admin team helpful, and the waiting room has plenty of leaflets along with a BP..

Avoid this practice if you can.

Really difficult to see a GP and when you do they have the sympathy of a sack of potatoes

Kind, thorough, helpful menopause care

Dr Olivia Lemareka was the kindest GP i have ever had! She was so considered, holistic and caring, giving time for a thorough consideration of my experiences and queries regarding my menopause and..

awful place

The surgery demonstrates a systematic disregard for patient care standards, particularly regarding the accuracy of medical records. Doctors consistently ignore recommendations from external..

Really unprofessional and incompetent clinicians

NHS is horrible, especially because it hires such incompetent, immigrant doctors who severely lack professional standards and misdiagnose you easily. I first saw N. B. who was really unprofessional..

Fibromyalgia patients beware

If you have fibromyalgia or any other chronic pain illness I would advise avoiding this practice. They refuse to give adequate pain relief because THEY'RE scared of addiction. Well I'm sorry guys..

Impossible to get appointments. Dreadful online system.

Anima is the worst online system for booking appointments and only opens at 8am so scramble moved from phone to online. If you work and need to time your appointments carefully (e.g. before 2pm), no..

Arrogant GP

Just had the most dreadful consult with Dr who decided that he knew better than my specialists and tried to downgrade a diagnosis that took me 4 years to get. He did this by taking one look at me..

Unprofessional

After being told I must attend two separate appointments for my prescription. I was told that the two previous appointments had not been documented with respect to my new prescription. Therefore I..

Diabolical service

I phoned for an appointment and was told a doctor would call, the doctor never called and put in my practice notes "missed appointment" so I called the next day and asked what happened, I was told..

Poor reception. Doctors and practice manager.

Surgery fails to meet NHS guidelines and contract.

Good GP's, if you manage to see them

Felt sick for 4 weeks, tried to get better without relying on the NHS. In the end I called in the hope to see or at least speak to a GP, but was told to wait for more than two weeks. The only thing..

Bad - Even Badder and just the worst

I would give this practice a rating of 0 if I could. I feel trapped, as I have no choice but to stay with them. I raised a complaint in November, which has yet to be addressed. Apart from a..

Awful practice

Awful booking system and not helpful at all. Cannot get an appointment at all and they don’t give any helpful information and do not show any empathy so all in all would not recommend and waiting..

Terrible Care and service

Impossible to get an appt online for my 92 year old mother. Insisted we use the app which I don't have (as usually live overseas) and my mother too old and confused to use. No care or concern when..

Amazing service .

Initially I rang on a Friday afternoon, on my return from an Easter holiday, not expecting to get an appointment before the weekend. I received a call back within 30 mins asking me to go in at 4.30..

Amazing service

As they say you can’t improve on perfection. This surgery and all the staff will work above and beyond to ensure you are taken care of and treated properly. I am very impressed with the service..

waterfield Harmanswater

when you get to see a doctor its very rare you will see one in this surgery, you will get sent somewhere else- the nurse takes over a week to get back to you to be told to pay private to get what..

going downhill

Very hard to book an appointment, trying to get through to speak to someone. I was on hold for nearly an hour. When I finally got through the receptionist was extremely rude to the point she..

Worst practise ever

The worst ever practise to be with I spoke to Doctor and she’s one of the worst unsupportive doctor to speak to. She goes on repetitive mode and doesn’t take your health seriously enough and fobs..

Beyond caring

My story is a sad one with no happy ending however I cannot recommend Dr Chandraska enough , my husband passed away with MND and the support and care both Dr Chandraska and his staff have provided..

Excellent practice and care.

Today (16/4/2026) I visited the Estuary View Urgent Treatment Centre, Whitstable, Kent and subsequently had a consultation with a gentleman called George who was/is a Nurse Practitioner. I wish to..

No Callback even when they called 2hrs wait

They called me to inform me I would be able speak to a GP within 2hrs. No callcack ever happened. I don’t use the NHS much if at all because I try to keep well. I would hope integrity would be..

Went down hill used to be great doctors

Went down hill all appointments have to be done online they can't be bothered to have a face to face one

Amazing doctor

Dr Cat Anderson is an amazing doctor. Saw her first privately then she advised me to get onto this practice. She has been amazing with me and understanding, as she is trained in women’s health. I..

Extremes in experience!

I am more than happy with the treatment I receive from Dr. Gurev Gurani (Spelling?) I have also had good treatment from Dr. Rachel Blackham. But I have had one very bad experience from a phone..

Great service

I experienced excellent service from Lion Health today. After submitting an online form regarding my knee injury at 8:00 AM, I received a call from the Lion Health team by 8:10 AM offering me an..

Poor care and understanding especially when housebound.

Rules and regulations now taken over this once good practice, its expansion is now too large with 100 staff, therefore getting answers is impossible as often many clerical staff are appointed to..

Once a truly community based Dr's... Not anymore..!

I have been a patient at this practice for a truly considerable amount of time... I've seen Drs come and go...some better than others but mostly a very high standard...in the last 6/7 years I've..

A grateful thank you!

Since October 1st, I have visited the surgery numerous times with an angry red rash extending from my neck to my kneecaps. During that time, I had every blood test known to mankind. It took several..

Medication review request ( why bother )

I had a GP appointment on the 1st of April with Dr fuad, she had a colleague with her who was typing. I explained to them I had stopped taking one of my medication a couple of months ago ( against..

Poor care manager

I am writing to express my dissatisfaction regarding a recent consultation I had at Victoria Medical Centre. I left the appointment feeling angry, disappointed, and unheard, and I remain concerned..

Poor at every level

Difficult to get an appointment. Frequently cancel appointments and rebook for weeks in the future. Fail to correctly diagnose serious issues - hospital consultant shocked at poor treatment. Over..

Poor performance

Seems to have too many patients for the number of staff Communication ( including Anima) is pretty hopeless No appointments available within 4 weeks and likely to be cancelled at the last minute..

Great doctor. Mr. Eward Gilooly

Excellent doctor. Big knowledge. And nurses as well.

Great Nurse!!

Miss Hannah is an amazing nurse that saw me today. I ensure I book my appointments whenever possible with Hannah as she is not only extremely professionaly but very warm and welcoming. She eases..

Fantastic

Dr TF absolutely amazing. Listerns to what you say before suggesting treatment. Involves you in treatment options. Does not rush you. Gives the time needed Always has a kind, reassuring..

Disappointing Reception Service

The doctors and nurses at this surgery are genuinely excellent — caring, professional, and always willing to help. Unfortunately, the reception team is a very different experience. I’ve repeatedly..

Broken App, Rude and Lazy Staff. English

Making an appointment is a dreadful experience. The app rarely works properly. Phone waiting times are measured in hours. The IVR has FIVE prompts before you can even join the queue! I just spent..

Fabulous Practice

I’ve been coming here for 25 years and think it’s great. If you call at 9am you can get a same day appointment - a system that has never failed me. I’ve made one today at 9- saw a doctor at..

Appalling

On three separate occasions I was denied a doctors appointment by the hostile receptionists. First time, I had to ring 111 who sent an ambulance fearing I was about to have a heart attack. Second, a..

Avoid, dangerous to patients

They won't help you even if you go abroad to get a diagnosis. After them I'm going to a private. I'm coughing blood and pus and I haven't been able to walk for 5 years but according to them I'm..

Excellent Service

Had a call today with Dr MCCauly, who took time out of his busy day to go through a full review of my elderly mother in-laws medication after being discharged from a recent stay in hospital...

autocratic regime

Last year I had problems with severe pain in my shoulders. Normally I would take no notice but Sir Chris Hoy was on the TV the day before and explained how his prostate cancer was discovered, it all..

You are disgraceful

I have been trying everything to come off my medication since 2023. Because you hold me hostage! How can it take millions of pounds to educate a human being to teach them to care? Does this not seem..

Fantastic service

Since being at Stenhouse for many years. I've always been happy with the service I've received from all staff. I want to give a big shout out to Dr Carey. She is a fantastic doctor who is very..

Very, very bad indeed

I was taken by ambulance last week to Newham General Hospital for C.O.P.D difficulties. I waited over 14 hours for an ambulance to take me home and the doctor (at the hospital) wrote to my GP with..

Abysmal practice

This is the worst GP service I’ve ever experienced ever appointments are a nightmare to get they never stay on time when it comes to appointments. The repeat prescription doesn’t save on the app so..

Shocking Treatment

Had an appointment at this surgery today and from start to finish it was a very shocking experience. My daughter had an appointment at 13.00 hrs. however the surgery sent me a text message to..

Shambolic

Silverend Surgery is an absolute joke. My little girl who is hardly ever sick fell ill yesterday and had the day off school, today I attempted to get an appointment at Silverend surgery for her,..

NHS dumping ground for incompetent and uncaring staff

From GP's to nurses to reception staff, the public are an inconvenience. My wife died in January 2026 because no-one in this place cares. GP who diagnose from their computer without even looking..

Wish I had moved here sooner

I moved to this surgery from a terrible practice and have been very impressed with them so far. Dr Purcell is very friendly and obviously cares about her patients. I normally phone up if I need a..

Terrible

Absolutely awful. I have been at this surgery for 25 years. It has gone downhill miserably over the years, particularly the last 10. There used to be wonderful lady GP's who I felt comfortable with..

5 star Dr. L.Boyle

HI. Join the surgery in January , this was my second visit . DR. Boyle , has treat me with exceptional care , with 100% understanding my needs , as a patient . Thank you ;

Good practice but needs better allocation for appointments

Generally GP services are adequate in this practice but appointment times are very limited, it took me 2 months to book an appointment with a GP, having an issue that can't be dealt with emergency..

Absolutely Awful!

Multiple issues with prescriptions, trying to get any appointments is awful, they say you will get a phone call appointment and half the time they just don’t call and the rare occasion they do..

Dr Eka Best GP In Practice

Sadly not long after having surgery, my experience with a GP from this practice was far from professional, on the contrary sad to say it was very distressing how i was treated. & not at all..

Bureaucratic and inefficient

The time taken to receive repeat prescriptions from this practice is unacceptable. I registered with them on 9 February and made various requests for repeat medication which I did not receive..

Excellent practice

I saw Dr Ainine today, extremely professional and helpful. My previous experience with Dr Patel was also very positive. Making an appointment is a piece of cake. They are immediate in their..

ABSOLOUTLY AMAZING ALWAYS

My GP DR BROTHERS DR ELLICOTT And all the other doctors and staff are truly outstanding .The help I get is truly Amazing ...I cannot thank my doctors enough for always taking their time to look..

Caring appointment

Contacting on behalf of my elderly aunt who attended surgery yesterday re appointment . Aunt said appointment was with a female doctor who made her feel very comfortable said nothing was rushed and..

Totally inept

Phoned for an appointment at 0800. Was second in the queue. Phone answered at 0807. (not bad I thought) Was told no appointments available , fully booked. Therefore there could only have been 1..

First Class Practice.

Attended the warfarin clinic and as always the professionalism, care and attention was first class, from the nursing sister and clerical staff. A first class service that you always get at this..

The most traumatic medical experience. Inept Practice!!!!

On the morning of 19th january 2026, I went to this GP after having a bad night of severe pains. Pains from the same symptoms I have communicating with this practice since 2021. I was told by..

Thank You Doctor Reynolds

On the 27/2/2026 i had an appointment with Dr Reynolds over a long standing problem, when my results came back Dr Reynolds did the very best to get me the medication I really needed, the medication..

Undesirable

It appears when you phone up the reception they think they know best and to stop troubling them, when they say they will get a doctor to call you you back by 6pm, NOTHING !!!, then you are called a..

towards patients

It is always very difficult to get an appointment at this GP surgery. The receptionist asked me to call back for five weeks. When I explained that I had received a letter from the NHS asking me to..

Uncaring and stressful to deal with

Impossible to see a doctor Communication is lacking with regards to test results or getting a report from them. They will not contact you. Doctors are very reluctant to help outside of prescribing..

Great care, speedy appointments

Always had positive experiences at Park View - all of the doctors and nurses I’ve seen have made me feel listened to and proposed treatment or referred me promptly as required. I have always been..

Terrible Practice

Trainee doctor dismissed concerns and fobbed us off - following which patient saw private GP and was immediately referred to consultant who - prioritised surgery as advised it was very urgent due to..

Amazing practice

Incredible place so easy to get appointments. Dr, nurses and reception are all so helpful

Stay away - terrible surgery

I never usually write reviews, but I feel it’s my responsibility to warn others about my experience with this surgery. From start to finish, the standard of care has been deeply concerning. The..

Awful practice - gone to the dogs

Wow, i have been with this surgery for one Dr and one Dr only. Todays phone calls and visit have 100% made my mind up that i am leaving this surgery after more than 25 years. The reception team are..

A sensitive appointment, but handled well

I never go to the doctor - it's something that's uncommon for me. It feels very uncomfortable talking about health for me but the doctor was personable and listened carefully.

Disappointed with doctor

I have been in bed with temperature of 39.5 for 4 days when I was given an emergency appointment. My temperature goes down when take paracetamol. The appointment was 2 hours after taking tablets. As..

Appalling practice

Probably the worst GP surgery in the UK. The phone system is an absolute joke. You are forced to sit through endless recorded options that feel designed to wear you down before you even join a..

Great practice

The best Doctors Dr Alex Dr Sami Dr Suchak etc

Do not use

Totally incompetent Rudest receptionist Online system doesn’t work No one interested in life threatening illnesses Never experienced any organisation like them in broken Britain

Abysmal service - the GPs lie through their teeth

Last September, one of Trafalgar's GPs were informed by QA that an appointment that had booked for me had been cancelled. Not only did they not inform me in time, which meant an expensive wasted..

Unbelievable

I have various things wrong with me copd, high cholesterol etc I asked today if I could make a non urgent appointment to speak to a GP about about several things like the vibration in my right foot..

Awful avoid if you can at all costs!

Terrible surgery virtually no parking, you have request online a doctors appt which IF approved you could wait three or four weeks for! Prescriptions have to be in writing and the reception staff..

Fair practice

On thursday 12 02 2026 Isaw a clinician the person said they would refer me to see someone about my problem with my feet , as I write this it is Sunday 22, 2 2026, and I haven’t heard..

Dishonest uneducated lazy receptionists

Terrible staff service liars dishonest reception uneducated make u wait over 1 and half hours in reception cause when I book my father in the clever girl behind reception didn’t check mistake was..

Great Practice!

I have been a patient here for over 30 years and I refuse to go elsewhere. The staff are great, especially Fahmeida who will go above and beyond to help. If she cannot, she will guide you on what..

A 1 practice

My phone app was very helpful and on time. Very easy to make. Dr j understands my situation and never rushed my thoughts. All the members of staff I deal with and want to help make the situation..

never get to see your GP.

Not seen my gp for ages. Had to wait months last time back in 2021. Any correspondence is hard and difficult as avoidance is their moto.

Doctor review

Had appointment 18/92/26 Dr Napier Excellent help , and advice Listened and explained my medicines A great surgery practice Thank you bill Gillespie

Many Practices - more quantity than quality

Unable to use Anima but was pleased that an obliging receptionist helped - now told this is against their policy and no longer allowed. Writing this complaint but had to borrow a friends phone..

Disgrace

Absolutely disgusting practice, can't get hold of reception, tried making appointments numerous times and even the asphma nurse has tried and still no reply after urgent from her to gp, I've had to..

I most certainly would not recommend

I rarely leave reviews, but the experience I’ve had with this surgery has been beyond disappointing. The reception staff are consistently rude and dismissive, behaving as though patients are an..

Terrible practice

The practice operates the most complicated and unhelpful appointment booking process. The practice is operated only to the benefit of the GPs, to the point where there are barriers to care.

Excellent Service

Have needed an urgent appointment twice. Rang at 8am and got appointments that day on both occasions. The reception staff were extremely helpful and friendly. The appointment was on time. I felt my..

"Practice" could make perfect.

Myself and my partner have been to this practice a number of times in the last year, it's irrelevant to give times and dates, suffice it to say that I am not always satisfied with the outcome. It..

Pick somewhere else

Emergency referrals go unsent and actioned smashing care guidelines of 14 days. I have even had hospitals chasing them up on my behalf to get anything done. Nobody will give a straight answer and no..

Poor Practice

Bad experience from this practice I do not recommend.

Unacceptable Treatment

This GP practice repeatedly refused to follow specialist advice under a Shared Care Agreement. They kept coming up with different excuses to justify not providing medical care. This meant there had..

Excellent service

Appointment yesterday procedure today, Dr V and staff very reassuring and helpful

Poor service

waiting for a call back all day and nothing

Consistently Awful Experiences

This practice has seriously gone down hill post Covid. It wasn’t great before Covid! Impossible to get an appt. My Husband has to wait 14 days for an Appt. for a complaint he has already been..

Bad service

I am writing a review on behalf of my mum and dad who are patients of this doctors surgery. My mum and dad are both in their eighties and both have lung problems and underlying health problems. They..

Awful and patches is flawed

Patches software does not work multiple attempts no gp apointment face to face telephone or nurse is all you get. Had a link to say book an apointment which I did and its in a months time and the..

Strongly Recommend

I've been with this surgery for over 2yrs and have a number of very complicated conditions. I had evidence of a serious deterioration; emailed that evidence overnight and in the morning filled out..

doctor refused me help

asked for a prescription for some valium becouse i am very nevous of dentists i got a prescription wen i last went years ago but this time doctor refused to help me at all when i phoned surgery ..

Dr Botool, what a lovely lady.

We met this Dr for the first time and she is quite new to the practice. Listened and understood and gave good advice. We picked the meds up 10 minutes after seeing her from the attached pharmacy.

Poor Communication and Unreliable Service

I have been disappointed with the service at this practice. Phone calls take a very long time to be answered, and emails often take a few days to receive a response. On one occasion, an appointment..

Excellent practice

I have nothing but praise for Lambourn Surgery. GP surgeries are so often referred to negatively publicly but this practice deserves recognition for providing a personal level of attention and..

The worst doctors

In my view, there are some very bad GPs at this practice who do not take time to listen and rush your appointment. They do not make an accurate record of your appointment. Further, a number of GPs..

It was great, now it is at best poor.

You have to use online forms for everything. The problem is the forms are not the same as humans and if there is an issue you can not resolve it. Remember the TV character with the catchphrase..

Good practice bad GP

Since Dr Eyo started at the Chestnut surgery many years ago I cannot honestly say I have had any confidence in him. He has no empathy or communication skills and never gives me any confidence in..

Doctors don’t care

Told the doctor who didn’t do anything to help me; that I may as well kill myself if there’s nothing to be done about my problem and she didn’t flinch. Just gave me attitude and tried to tell me she..

Back to the 'Bad Old Days'

This was once a perfect example of how a rural practice should serve its patients. Sadly, whilst the GPS, Medical Professional and Pharmacy remain 1st Class. THATS OF LITLLE COMFORT IF YOU CANT..

Nasty spiteful little people - avoid at all costs.

What a horrible building full of horrible vengeful spiteful women. These buffoons are purely in the job to save money for the NHS by providing an inadequate service, providing substandard medical..

The worst service

Unable to book an appointment. Reception staff and practice manager rude and unhelpful. Providing outdated information regarding policies. Having to contact 111 to be able to get an appointment...