Adelaide Medical Centre

Great service with compassionate team members

Staff consistently demonstrate warmth, kindness, and attentiveness, catering to customers of all ages with genuine care and personalized service.

Exceptional care from compassionate medical professionals

During my visit today, Dr. Fulton demonstrated exceptional care and dedication, ensuring I received comprehensive medical attention. Her approach was outstanding and meticulous. Additionally, Nurse Jiba graciously accommodated me for an ECG at the last moment, and she was equally wonderful. The receptionist was also incredibly helpful and welcoming. I am truly grateful to these remarkable women for their compassionate and professional support throughout my appointment.

Exceptional care from a compassionate medical professional

I recently made my first visit to Adelaide Medical Centre since relocating to Andover, and I was absolutely blown away by the exceptional care I received. Dr. Clare Bolam was phenomenal from the moment we met - she immediately put me at ease and demonstrated remarkable compassion. She carefully listened to my concerns, took ample time to address each of my questions comprehensively, and conducted an incredibly detailed examination of my medical issue. As someone who battles intense social anxiety, I cannot overstate how much I appreciated the serene and understanding atmosphere she created during our consultation. Her patience and professionalism were truly remarkable. I am genuinely delighted that I selected this medical practice and would wholeheartedly recommend it to anyone in the area seeking a supportive and thorough healthcare experience.

Amazing doctors who truly care about patients

These medical professionals in Andover are absolutely top-tier. Dr Pandey, Dr Carter, and Rebecca Fulton truly exemplify excellence in healthcare. Each of these doctors demonstrates genuine compassion and dedicates real attention to understanding and resolving patient concerns. I never experience that feeling of being hurried or dismissed during consultations. Dr Pandey has repeatedly gone above and beyond by personally contacting hospital specialists to seek additional guidance on my treatment, which demonstrates their profound commitment to delivering exceptional care. The E-consult system here is brilliantly implemented, and I find it incredibly convenient and efficient. Both myself and my daughter have received outstanding medical support from this practice. The nursing staff who administer vaccinations are equally commendable. The environment is consistently pristine and serene. I frequently and enthusiastically recommend this medical practice to friends and acquaintances. My heartfelt gratitude for their incredible service!

Exceptional healthcare with a compassionate doctor

Dr. Carter stands out as an exceptional healthcare provider. The practice demonstrates remarkable attentiveness and genuine care. During consultations, there's never a sense of being hurried, and I consistently feel that my medical concerns are thoroughly understood and comprehensively addressed. Without a doubt, Dr. Carter is the most outstanding general practitioner I've encountered throughout my medical history.

Amazing service from a compassionate medical professional

This marks my inaugural call to Adelaide Medical Centre as a fresh patient. I must emphasize that Mr. Dean Maughan stands out as an exceptionally supportive individual. Never before have I encountered someone who encouraged me to proceed at my own pace. The level of service was truly outstanding - something that has become increasingly rare in today's world. Whoever you are, Mr. Dean, I sincerely hope our paths cross in the future. My deepest gratitude to you. Silvia Etherton

Exceptional healthcare that truly cares about patients

For the past four years, my spouse and I have been receiving care at Adelaide, and our experience has been consistently outstanding. Whenever we require medical attention, we can secure timely appointments, and every staff member, from the reception team to the medical professionals, is wonderfully accommodating and supportive. We always feel genuinely heard, and the practice is remarkably responsive to our needs. Today, I consulted with Sarah, a nurse practitioner, who exemplified exceptional healthcare. Her approach was comprehensive, highly competent, and delivered with a perfect balance of warmth and professionalism. The level of service provided was absolutely first-rate, exceeding all of my expectations.

Exceptional care and a fantastic medical team

The medical practice has undergone significant transformation in recent years, representing a substantial enhancement from its previous state. Given the immense challenges facing healthcare professionals, the level of care provided here is truly exceptional. I want to extend particular praise to Dr Carter, who stands out as an extraordinary physician and undoubtedly the finest general practitioner I have ever encountered.

Terrible service causing endless suffering for child

Steer clear of this service. After nearly three years of struggling with this medical issue, our son remains unchanged. To illustrate the typical experience: I phoned at 2 PM and was placed on the triage waitlist, positioned 7th in line. I've endured nearly two hours waiting for a callback regarding anti-nausea medication for my toddler with a chronic condition, only to discover we've barely moved to 5th place. The receptionist's unhelpful response: "Go to the emergency room if you don't want to wait for a callback." Absolutely ridiculous. My son suffers daily, and we're powerless to help him without a GP's assistance. Apparently, it's now considered more appropriate to rush a 2-year-old to the emergency department for medication instead of simply receiving a timely phone consultation. Simply wonderful.

Compassionate care and thorough medical support

I reached out to Adelaide regarding some health issues earlier this year. Dr Harrison demonstrated exceptional compassion and empathy, ensuring I underwent all required examinations and received comprehensive results within just 21 days. Recently, after detecting an irregularity in my blood work, I consulted with Dr Carter, who meticulously outlined potential implications and available approaches, guiding me to make a well-informed choice about my healthcare path. Throughout my interactions with Adelaide over recent years, I've consistently experienced a sense of being genuinely cared for and professionally supported. I wholeheartedly endorse their services.

Terrible medical care puts patients in serious distress

I'm voicing my frustration on behalf of my daughter, who is struggling to get an appointment with her physician regarding a critical health issue. She's been informed that her consultation will be limited to a phone call in over a week's time, while she continues to endure daily suffering without any guidance on managing her condition or potential medication. This prolonged waiting period has been ongoing for several months now. I'm completely baffled by this substandard service and cannot comprehend the reasons behind such extensive delays. I feel compelled to publicly criticize Adelaide Medical Centre in Andover, Hampshire, and argue that their current rating of 3 stars is undeservedly generous. The lack of proper patient care is unacceptable. Thank you.

Decades of compassionate care at adelaide medical practice

We've been patients at Adelaide for many years now. While there have been occasional challenges, they remain an outstanding medical practice. The entire team demonstrates remarkable courtesy, goes above and beyond to help, and has consistently shown tremendous compassion and understanding throughout our relationship. We appreciate their embrace of modern healthcare technologies, finding their e-consult system highly effective, and their PatientAccess platform for prescription management is equally impressive. When we hear others criticize the NHS, describing lengthy delays in GP communication or difficulties securing in-person consultations, we're genuinely shocked, as our experience could not be more different. Adelaide has always been responsive and accessible. I want to wholeheartedly endorse this GP practice and extend my sincere gratitude to their exceptional staff - from the nurses and doctors to the administrative and support personnel - for their unwavering commitment to patient care and wellbeing.

Compassionate care that goes above and beyond

Throughout my lengthy medical journey, this practice has been incredibly supportive. Their understanding of my intricate health history is remarkable. The staff genuinely listen and comprehend my unique healthcare requirements, and without their dedicated care, my medical circumstances would be significantly more challenging. I feel immensely grateful to have access to our National Health Service, and particularly to this exceptional GP practice. My heartfelt appreciation goes out to them for their outstanding service! 😊

Caring doctors who make medical visits stress-free

I reached out this morning to schedule a consultation for my daughter. The front desk staff member was delightful and accommodating, and when we met Dr. Carter, she was warm and compassionate. She instantly made me feel comfortable and was wonderful with the kids. Whenever I've required an appointment or needed to communicate about my children, they have consistently been prompt and professional!

Compassionate care that truly listens and helps

Exceptional medical attention! Called at 3:30 and received care by 4pm. The staff provided crystal-clear explanations throughout. Routine health checks like blood pressure, temperature, and pulse were conducted professionally. They genuinely acknowledged my worries and symptoms, making me feel truly heard and validated.

Terrible customer service from start to finish

Completely unacceptable approach to handling customer interactions, demonstrating a severe lack of professional conduct and basic customer service standards.

Exceptional care at adelaide medical center

I consistently have a great experience at Adelaide, as do my relatives. When waiting to connect with reception, you can count on a prompt callback. The front desk staff are consistently warm and accommodating. Bringing my kids for medical appointments and vaccinations has always been smooth, with the staff ensuring they feel comfortable and relaxed. Dr. Pandy, my physician, is truly exceptional - deeply attentive, genuinely compassionate, and remarkably knowledgeable. There's absolutely nothing I can criticize about Adelaide.

Compassionate healthcare professionals at their finest

The healthcare professionals at Adelaide Medical Centre are exceptional and incredibly helpful. Each staff member is delightful, and they cultivate a welcoming, harmonious, and efficient workplace that enables them to collaborate seamlessly and deliver high-standard patient care ❤️

Fast and friendly medical care in adelaide

Relocating to Adelaide was hands down the smartest decision I've made. The level of service here is absolutely outstanding. I called this morning around 8:10am with a medical concern, and incredibly, I was seeing a physician by 9am that very same day.

Caring doctors who truly understand patient needs

I've been a patient at Adelaide medical centre for nearly a decade, and they've consistently provided exceptional care. The staff are incredibly helpful and always go above and beyond to assist me. Previously, I was registered with Andover health centre on Charlton Road since 1967, but I needed to find a new practice when my doctor reduced their hours. I cannot speak highly enough of Adelaide surgery and wholeheartedly recommend them to anyone seeking quality medical care. Miss Annie Flackett