Albion Surgery

Compassionate care from a trusted medical team

Throughout our numerous years with this medical practice, they've consistently been a pillar of support for my family during challenging times. Having been patients here for over a dozen years, I'm genuinely grateful to the entire team, with special recognition to the receptionists who consistently demonstrate exceptional care and go the extra mile when we need assistance most.

Frustrating but eventually helpful medical service

Decent service after scheduling a visit

Terrible service and endless doctor rotation nightmare

When I relocated five years back, I joined this medical practice. While technically registered with a GP, I've never actually encountered my assigned doctor during appointments, to the point where I'm skeptical about their existence. Every single consultation involves a different physician, which means repeatedly explaining my medical history—a frustrating and disorienting experience. The practice's quality has dramatically declined since the pandemic, to such an extent that it deserves formal complaint. Living with severe asthma and frequent chest infections, attempting to secure a timely appointment is utterly ridiculous—currently facing a four-week waiting period. I'm actively exploring options to transfer to another surgery, as this one desperately requires new leadership and management.

Frustrated with healthcare and zero solutions

Every medical professional I've encountered has been utterly useless, consistently leaving me without answers or solutions, forcing me to seek help through private healthcare instead.

Terrible service and unacceptable waiting times

I am thoroughly frustrated with this medical practice. After experiencing an accident, I urgently sought a doctor's appointment, yet they left me waiting for three whole weeks. This treatment is completely unacceptable and shows a complete disregard for patient care.

Terrible customer service at this establishment

Unhelpful and unwelcoming employees.