Ashville Surgery

Trusted family practice with exceptional care

I've been a patient at this general practice since childhood, and now my own kids are registered here. Without a doubt, it's the top medical practice around. They offer immediate appointment slots, and the physicians are incredibly responsive! It's absolutely the ideal place to be registered, particularly for families with young children.

Dangerous healthcare that nearly destroyed my health

I'm desperate to award zero stars Their approach completely lacks professionalism They've potentially endangered my well-being, causing my blood sugar to spike triple its normal range It took them twelve months to actually diagnose me, repeatedly calling and merely prescribing pain medication and infection ointment - absolutely unbelievable

Compassionate doctor provides excellent and attentive care

I had a comprehensive medical consultation with my general practitioner regarding my health issues. The interaction was conducted efficiently and with genuine empathy. Throughout our discussion, I experienced a sense of being truly heard and understood. The telephone appointment ultimately resulted in a satisfactory resolution that addressed my needs.

Exceptional care at ashville surgery every time

My interactions with Ashville Surgery have been nothing short of exceptional. The entire team consistently demonstrates warmth, respect, and professionalism, which helps patients feel at ease. Each staff member, from the front desk to the clinical staff, exhibits a sincere commitment to patient care and comfort. The medical practitioners are meticulous, empathetic, and clearly passionate about providing top-quality healthcare. Scheduling and consultations run smoothly, and I consistently feel that my medical needs and worries are treated with genuine understanding and thoroughness. I am truly appreciative of the remarkable level of service and would enthusiastically endorse Ashville Surgery to anyone seeking high-quality, patient-centered medical care.

Compassionate healthcare with attentive and prompt service

I've experienced attentive and compassionate service here, with prompt communication and follow-up. Definitely worth considering for anyone seeking quality care!

Compassionate care at ashville surgery saved me

The medical team at Ashville Surgery has been incredibly caring and competent, dedicating themselves to addressing my challenging health issues involving diabetes management and potential cancer concerns. I'm truly grateful for their compassionate approach :)

Helpful doctors make managing chronic pain easier

The medical team at Ashville is readily available through AskMyGP, offering valuable and practical guidance. Recently, I sought consultation with Dr Garside regarding strategies to better manage my persistent, intense back pain. His support was comprehensive: he first detailed specific pain management medications and recommended more suitable dosage levels, and then committed to accelerating my referral to a regional pain specialist, a process for which I had previously experienced an unreasonable delay. These interventions were precisely targeted and compassionate, and I'm confident they will significantly enhance my overall pain management approach.

Exceptional care from a fantastic medical team

I've been a patient at Ashville Surgery for nearly a decade. Following my heart attack in 2015, I've relied on their medical support numerous times. They truly are exceptional! The past few years have presented challenges for everyone, but the Doctors, Practice Nurses, and Administrative staff have consistently risen to the occasion with remarkable dedication. I extend my heartfelt gratitude for their unwavering commitment and meticulous approach to patient care.

Caring and responsive gp practice for my family

Fantastic primary care clinic for myself and my children. The Ask my GP service is impressively quick, frequently providing same-day telephone follow-ups. The entire team consistently demonstrates warmth and professionalism! I consider myself truly lucky to receive care here and gladly endorse this practice. Much appreciation!

Terrible service for helicobacter pylori patient

I've been dealing with a helicobacter pylori infection for three months now. After completing antibiotic treatment with a previous doctor, I switched to this new GP. When I called to schedule a follow-up test, the reception said they needed to consult the doctor first. I spent two days making repeated calls, with each interaction promising that the doctor would contact me that day. Ultimately, they asked me to wait two more days. I'm completely baffled by this unnecessary delay. Why does it take four days just to get approval for a simple appointment, especially when the receptionist is right next to the doctor and could ask in mere seconds? I explained that I've been suffering for months, but they showed zero empathy or urgency. The service is absolutely terrible. I'm definitely going back to my previous GP who was much more responsive and caring.

Exceptional experience with top-notch customer support

Top-notch customer support that truly exceeded my expectations!

Exceptional service with a caring professional team

Consistently supportive and highly professional, the team demonstrated remarkable responsiveness through prompt callback times. This efficiency reflects a well-organized practice with a cohesive team dynamic. Their method was notably comprehensive and considerate, showing genuine care and attention to detail.

Exceptional healthcare with compassionate and dedicated team

An absolutely outstanding medical practice with exceptional doctors, nurses, and front desk personnel. The entire team consistently demonstrates remarkable dedication to delivering personalized, compassionate healthcare. I would enthusiastically endorse this practice to anyone seeking quality medical support. Sincere appreciation for maintaining exceptional patient care during challenging periods for our national health service! :)

Ashville: a welcoming place for all abilities

My time at Ashville has been truly wonderful. As someone with limited mobility, I completely support the previous comment about maintaining the ramp's cleanliness, free from debris. I highly recommend that anyone with spare time consider becoming a Practice Champion - it's enjoyable and offers numerous activities (check the link on the Practice website). There's a diverse range of groups including gardening, walking, games, a weekly men's gym, and most recently, a women's gym session. Currently, the garden is especially attractive and well-maintained.

Compassionate care that goes beyond the basics

Courteous, welcoming, responsive, and detailed. In an era where digital proficiency is assumed, it's comforting to find alternative communication channels with the medical staff. Late-hours clinic and telephone consultations eliminate the need to disrupt my work schedule. I consistently depart feeling genuinely heard and understood.

Great customer service every single time

Consistently supportive and dependable

Excellent surgical care with super friendly team

Exceptional medical procedure with a welcoming team and consistently quick scheduling via telephone.

Exceptional care and support from ashville surgery

I sent a message to my general practitioner early in the morning, and within a quarter of an hour, Dr. Mariaa Rahman called me back, recognizing the urgency of my request. Later that same day, I was examined at the clinic, and an immediate referral was made to the hospital. I am deeply grateful to the physicians at Ashville surgery. Subsequently, I needed sick notes, and due to the current strain on the GP's, these have been taking between one to two weeks to process. Nevertheless, the receptionists have provided me with interim text messages that I can forward to my workplace until the official sick notes are prepared. I cannot find any fault with the care I have received from Ashville. Exceptional service, exceptional medical practice.

Efficient and friendly healthcare at its best

Ashville Surgery's approach is truly excellent. Through the Ask My GP platform, you can send a message and choose your preferred contact, with responses typically arriving the same day. In my experience, they consistently follow up via telephone. When an in-person consultation is necessary, it's swiftly organized. I've been enthusiastically telling my local acquaintances about this practice. Additionally, the entire team is incredibly personable and friendly.

Exceptional service and care from start to finish

Incredibly supportive personnel across all levels, from administrative staff to management, made me feel genuinely cared for and at ease during my entire appointment experience.