Balderton Primary Care Centre

Terrible service and no available doctor appointments

I attempted to schedule a consultation with a physician this morning by calling the medical practice. Their response was that no appointments are available for at least two weeks, and even then, they were uncertain. I wish I could rate this service with zero stars, but that option doesn't exist. It seems I'll be forced to visit the walk-in clinic once more.

Smooth and friendly flu shot experience

Getting my flu shot was incredibly smooth and pleasant. The reception personnel and medical staff were absolutely fantastic. Much appreciation to everyone involved.

Smooth and professional flu shot experience

Swift consultation with punctual arrival and comprehensive explanation of the influenza vaccination

Quick and painless vaccine experience

The staff, Mel and Nic, were incredibly kind and professional, making my vaccination experience virtually painless and surprisingly comfortable.

Quick and painless flu shot for little ones

My little girl received her influenza immunization today. The healthcare professionals were absolutely fantastic in their approach with her. To any moms and dads feeling anxious about the process, my two-year-old didn't shed a single tear. The entire experience was incredibly swift and completely pain-free.

Fantastic service in a beautiful setting

The employees here are exceptional, consistently providing excellent service, and the facility itself is absolutely beautiful.

Caring nurse made vaccination experience smooth

Visited the clinic for immunizations and was attended to by Sister Hibbert. She thoroughly explained the vaccination details and potential side effects. Her approach was incredibly compassionate and she administered the injection with remarkable care and gentleness.

Rude man disrupts medical reception with bad attitude

I was standing in line waiting to check in for my injection when a man abruptly positioned himself in the middle of the reception area. Both receptionists were occupied - one on a phone call, the other engaged with a patient. I deliberately held back, recognizing they were having confidential conversations. Despite being first in the queue, this individual brazenly pushed past me and positioned himself as close to the front as possible. When the receptionist finished speaking with the patient, she turned to me with an apologetic smile and asked, "Are you waiting to submit a prescription?" The man interjected, "For the second time," with remarkable aggression. I was stunned by his attitude. Someone needs to remind him how fortunate he is to even have the opportunity to submit a prescription, regardless of how many attempts it takes. The receptionist isn't responsible for his frustration, and he should be grateful to have access to a medical facility where he can return multiple times. In less privileged countries like Syria or parts of Africa, people would gladly walk countless miles just to obtain essential medication.

Great service and convenient medical app

Consistently getting better over time. No complaints about the service lately. Easy to book appointments and they're punctual. The Dr IQ app has been a great tool, and every staff member I've encountered has been welcoming and pleasant.

Friendly nurses make flu shot a smooth journey

Wonderful experience receiving my flu shot, with Melissa and Nicola demonstrating exceptional kindness and consideration. The vaccination process was smooth, and wait times were minimal. The sole drawback was the seemingly perpetual malfunction of the reception terminal, resulting in a lengthy line at the front desk throughout the day.

Smooth sailing at the medical office

Punctual scheduling, friendly and inviting front desk staff

Smooth and painless vaccine experience at clinic

The vaccination process was swift, well-organized, and conducted with a pleasant demeanor.

Fantastic service that exceeded my expectations

Compassionate, efficient, well-structured, it's heartening to observe such significant progress

Compassionate care from a wonderful doctor

Mum has been registered with this medical practice for half a year, and she has received exceptional care. Dr Patel has been particularly helpful, providing home consultations whenever necessary.

Quick and efficient flu vaccination service

Quick and efficient flu vaccination at the clinic. Smooth process with minimal waiting time, got my shot and was out in no time.

Smooth and speedy repair for my device

Welcoming and quick assistance delivered with a pleasant demeanor - much appreciated!

Convenient service with awesome weekend availability

The entire process was incredibly straightforward, and the staff was wonderfully welcoming. I truly appreciate being able to schedule an appointment on a Saturday morning, which provides much-needed convenience outside of typical work hours. Many thanks for such an accommodating experience!

Convenient saturday flu shot saves the day

Flu shots offered on a weekend - brilliant! Perfect timing for those with busy work schedules... kudos to the staff! The two nurses administering the vaccination were incredibly friendly and engaging, which made the entire process thoroughly enjoyable.

Compassionate care that truly makes a difference

Recently, I enrolled my father with this medical practice, and the care he has received has been outstanding. The front desk personnel are incredibly friendly and supportive. The nursing staff have been thoroughly engaged, which has positively impacted his health improvements. During yesterday's consultation with the doctor, there was an initial delay. Despite running behind schedule, the physician dedicated ample time to my father, listening intently and ensuring he was directed to the most suitable specialists. If the wait means every patient receives such comprehensive attention, we are completely accepting of that. My father left the appointment feeling comforted, and I am fully assured that he is receiving excellent medical treatment.

Compassionate care that truly makes a difference

I've discovered the staff to be incredibly welcoming, warm, understanding, and genuinely compassionate. I feel truly blessed to be associated with this practice, as the team has consistently stood by my side during challenging periods and remained unwavering in their support. My heartfelt appreciation goes out to everyone - continue maintaining your exceptional standard of care!!