Barton House Group Practice

Worst healthcare experience ever with unprofessional nurse

I took my mother to a health check with Nana, and it was hands down the most appalling encounter imaginable due to her total lack of professionalism and sheer disrespect!!! Nana displayed an absolutely toxic attitude and persistently ignored my mother when she attempted to rectify inaccurate information in her records. The entire interaction was repulsive, and it's mind-boggling how she's permitted to interact with patients in such a deplorable manner. When informed that a formal complaint would be filed, she erupted into a childish outburst, dramatically demanding my mother leave her office like a petulant toddler! Utterly unacceptable! A medical appointment should provide a supportive environment where patients can openly discuss health concerns without encountering a nurse with an inflated ego who becomes defensive, demeaning, and antagonistic. To make matters worse, the assessment wasn't even completed - her incompetence is truly extraordinary. If the rating system allowed it, I would absolutely assign zero stars - her conduct was completely disgraceful.

Exceptional support that exceeded my expectations

The support team was exceptional, addressing all of my questions thoroughly. I'm completely satisfied with the level of assistance I received.

Exceptional healthcare that truly cares about patients

Truly, this medical practice stands out as the most exceptional one I've ever been associated with. Securing an appointment is consistently convenient and hassle-free. Their in-house care is top-notch, and they demonstrate excellent judgment in recommending external specialists when appropriate. What I appreciate most is the complete confidence I have in their medical advice and the treatment plans they propose. I am genuinely thrilled to be under their care.

Great local gp practice with caring staff

The personnel here are consistently pleasant, and scheduling an appointment is straightforward with prompt responses and consultations. Despite having tried several other medical practices in the past, I've remained with this clinic because I'm thoroughly satisfied with the overall care and service they provide.

Great medical care with speedy appointments

Consistently exceptional service with prompt scheduling and incredibly supportive staff. They never fail to accommodate my needs quickly and professionally.

Worst service ever avoid at all costs

This establishment is utterly terrible from top to bottom. Their scheduling is consistently behind, the reservation process is completely laughable, the environment feels unclean, and I desperately hope there's another comparable service in the vicinity.

Worst medical experience ever terrible customer service

One star is far too kind. Dr. Addy seems to think it's acceptable to leave me sitting in the waiting room for more than thirty minutes without any justification for the delay, and then brazenly claims in my medical record that I showed up 20 minutes late and left, which is completely false. Just when I believed this medical practice couldn't sink any lower in its unprofessionalism, they manage to prove me wrong.

Terrible new receptionists ruin barton house experience

I have been a patient at Barton House for many years. The long-standing staff members are consistently helpful and friendly. However, the two new receptionists are discourteous, unwelcoming, and disrespectful, particularly towards older patients. They mumble and fail to communicate clearly and audibly. Their lack of professionalism is evident in their poor manners, often talking with their mouth full and drinking water while addressing patients. I'm certain that if you read other reviews, you'll find I'm not alone in this assessment. These receptionists frequently use their phones at the reception desk, which is utterly disgraceful and undermines the excellent work performed by the nurses and doctors. I cannot understand why they are employed if they show no desire to work, especially when there are many eager individuals who would appreciate such an opportunity.

Quick care for my little one's health

Exceptional medical care. The team is attentive and quick to respond - they consistently return my calls on the same day when I reach out to schedule. Today was another fantastic visit when we were concerned about our toddler's skin condition. We were able to get an appointment within 60 minutes. Both the front desk staff and the physician were outstanding.

Worst medical practice ever avoid at all costs

I wish I could rate this zero stars, but that's not possible. This has been the most horrendous medical experience I've ever encountered. They consistently fail to dispatch prescribed medications, and their phone support involves endless waiting. I scheduled an urgent doctor's appointment, yet never received a single callback. It's mind-boggling how this establishment remains operational, with staff so incompetent they should return to basic education. This review precisely reflects the reality, and I won't let them dismiss my legitimate complaints. The personnel are completely useless, the service is abysmal, and the entire operation is a total embarrassment - I'd give less than one star if I could.

Incompetent medical staff missed crucial lithium test

As a patient managing bi-polar disorder with lithium, I routinely undergo blood tests every half-year to monitor my medication levels. In May, I had blood drawn specifically to check my lithium concentration and thyroid performance. When I received communication in June, I discovered that the laboratory had overlooked testing my lithium levels entirely, completely defeating the primary purpose of my blood work.

Trusted healthcare for years with great staff

I've been a patient at this medical practice since my adolescent years. The facility has undergone significant enhancements throughout time. While their appointment scheduling can occasionally be somewhat frustrating, the majority of the general practitioners I've consulted with recently have been exceptional, and their nursing staff is truly outstanding - in fact, the best nurse I've ever had the pleasure of seeing.

Fast and friendly medical care

Highly competent staff. They consistently provide prompt scheduling - often accommodating urgent needs with same-day appointments.

Exceptional care at barton house medical center

Throughout my recent visits to Barton House, I've consistently experienced exceptional service from their team. The staff across all levels demonstrate genuine care, professionalism, and a welcoming demeanor. Wait times are typically minimal, and it's evident that the medical professionals and support personnel are highly competent and well-trained in their respective roles.

Amazing healthcare experience with caring professionals

Exceptional general practice clinic that stands out from the rest. The staff are incredibly supportive and communicative, always ensuring patients are well-informed. Their proactive approach to health education is impressive. I feel truly fortunate to receive such high-quality medical care and attention.

Speedy and professional medical care saves the day

I submitted my online application earlier today and was consulting with a physician within just two hours. Incredibly efficient service. The medical professional was competent, comprehensive, and wonderfully easy to talk to. Both the doctor and the front desk team demonstrated exceptional interpersonal and communication abilities.

Worst medical service ever disappointing patients

The level of care here is absolutely abysmal. My daughter spent an entire day waiting for any communication from the physician regarding her medical condition. Your staff are nothing more than incompetent and apathetic individuals.

Exceptional healthcare with compassionate and caring staff

The entire team at this medical clinic - physicians, nursing staff, and administrative personnel - demonstrate exceptional professionalism, efficiency, and genuine compassion. They consistently go above and beyond, and I wholeheartedly endorse their services to anyone seeking quality healthcare.

Exceptional healthcare with compassionate and efficient service

I've consistently experienced exceptional and swift assistance (and regrettably, I've become a frequent patient in recent times). I just phoned regarding my medication, and a courteous, helpful receptionist informed me it was already waiting at the pharmacy! I recognize how fortunate I am to have Dr Katiyar as my healthcare provider and to be enrolled with this medical centre. My sincere appreciation goes to Barton House.

Exceptional service from caring healthcare professionals

Barton House provides exceptional service, and their staff is consistently responsive whenever I reach out. Dipa and the general practitioners are all fantastic and truly committed to patient care.