Birchwood Medical Centre

Compassionate care at its best

Throughout my challenging health journey over the past twelve months, Birchwood medical center has been nothing short of exceptional. They consistently make me feel heard and valued, scheduling is efficient with minimal waiting times, and the front desk team is genuinely warm and welcoming.

Frustrating healthcare experience with unhelpful staff

The administrative personnel act as gatekeepers, making it nearly impossible to schedule an appointment unless you navigate their online system. Patients are treated with condescension, and their medical concerns are seemingly announced for everyone in the waiting room to hear.

Terrible healthcare experience at local medical practice

Complete waste of time... the absolute bottom of the barrel medical practice in Warrington

Mixed experience with medical staff communication

I received a text prompting me to contact the medical office, and surprisingly, I actually got through. Joanne was delightful and helpful, but the person she transferred me to was incredibly rude and aggressive. This staff member desperately needs training on how to communicate professionally and treat patients with basic courtesy.

Frustrating and unhelpful medical center nightmare

Arguably the most subpar general practitioner clinic imaginable. Attempt to schedule an appointment via phone, only to be directed to their app. Proceed to book through the app, then receive a callback informing you of a cancellation with no available slots for an entire month. Truly exceptional service, dripping with sarcasm.

Terrible service and staff ruin entire patient experience

Completely unacceptable to eliminate all prior authentic critical comments about this establishment. The front desk personnel represent the initial interaction point and constitute the most significant problem. Their demeanor is appallingly unprofessional across the board. Steer clear of this place if you have alternative options available.

Exceptional care at birchwood medical centre

My interactions with Birchwood medical centre have been consistently excellent. The front desk staff are truly outstanding! No matter whether I'm scheduling visits face-to-face or via telephone, they remain warm, supportive, and remarkably effective. The doctors I've consulted have been equally impressive. They attentively listen to my health concerns, offer detailed explanations, and deliver comprehensive medical attention. I'm always comfortable during consultations and deeply value their professional knowledge and approach. In summary, I wholeheartedly endorse Birchwood Medical Centre. Their commitment to patient care is evident, and they consistently deliver an exceptional healthcare experience.

Good practice

Have been with this practice for ten years dr Anthony was my doctor so finding g it very difficult I now see Dr Muhammad but I had to wait six weeks to see him for a follow up appointment Lorraine and Lisa are lovely the rest unfortunately not so this was a fi e star practice ruined by the NHS run by a government who does not want it anyway