Blyth's Meadow Surgery

Terrible service and unhelpful medical staff

This medical practice exhibits the typical shortcomings seen elsewhere, with reception staff displaying a notably unprofessional demeanor. Dr Htun appears uncertain and disinterested in addressing patients' concerns. The clinic's limited operating hours, running solely from Monday to Friday, effectively eliminate any possibility of accessing healthcare for individuals with standard work schedules. Moreover, attempting to contact the practice early in the morning proves futile, as no one seems available to answer the phone. Since relocating to Colchester, the deficiencies of Blyths Meadow have become increasingly apparent.

Nightmare medical practice with terrible customer service

Revolting experience with this medical practice. I've been verbally abused during phone calls and have been unable to escalate my concerns beyond the practice manager's level. Multiple times I've been rudely disconnected mid-conversation. The entire operation seems deeply problematic, and I'm thoroughly distressed by the unprofessional and unacceptable manner in which my complaints have been handled.

Heartless receptionist destroyed my emotional wellbeing

I was contacted by the reception staff regarding my failure to transfer my medical practice following an address change. During our conversation, I was visibly distressed due to the numerous personal challenges I'm currently facing, which had prevented me from addressing this administrative task. The staff member listened to my emotional state but then coldly threatened that I would be removed from their patient list if I didn't complete the transfer, which triggered a severe panic attack after she abruptly ended the call. Her approach demonstrated a complete lack of empathy or understanding for patients' personal circumstances.

Quick and friendly medical service

At this bustling medical practice, the front desk staff handled their responsibilities with remarkable professionalism and friendliness. Similarly, the nurse who administered my tetanus shot was equally courteous and competent.

Exceptional medical care with administrative hiccups

Kudos to the medical professionals - they deserve top marks. The administrative team, however, is a different story and would require a separate evaluation. Administrative staff get zero stars. Absolutely terrible communication and responsiveness.

Exceptional doctor with compassionate and dedicated care

Over the years, I've exclusively been under Dr. De Vivo's care, and after two decades as his patient, I can confidently say he's an exceptional general practitioner. While I can't speak to the other physicians at this medical practice, Dr. De Vivo has consistently provided outstanding medical attention. Additionally, the administrative team has always been courteous and supportive, contributing to an overall positive healthcare experience where I genuinely feel well looked after.

Excellent care and compassionate medical team

Excellent procedure and wonderful medical team, extremely supportive. Top-notch care deserving full marks! 5 STARS 🌟

Fantastic surgery with excellent care and availability

I recently switched to this medical practice because Church Lane was placed under special measures, despite my previous positive encounters there. At Blyths Meadow, I've been receiving exceptional care so far, with convenient appointment availability whenever I need it - everything is great!

Exceptional care from top medical professionals

Top-notch medical professionals who truly excel in their field.

Dangerous pharmacy mistakes put my health at risk

Disgusting service, the staff appears completely clueless about their responsibilities. I've experienced three medication errors over the past quarter. I submitted my prescription well in advance, yet due to their incompetence and staffing problems, I ended up running out of critical medications that I'll need lifelong. The surgery's quality has dramatically declined - they now claim their entire team is new and still learning, which is unacceptable. They shouldn't be placing inexperienced staff on solo shifts without proper supervision!!

Amazing doctors who truly care about patients

I've been a patient at this medical practice my entire life, and I cannot express enough how much I adore the entire staff! Dr. Win and Dr. Htun are truly exceptional - they are compassionate, attentive, and above all, incredibly meticulous in their approach to healthcare!

Great doctors and quick appointments save day

Penning this review to counterbalance the negative feedback. The physicians at this practice are truly exceptional, though there can be occasional staff-related challenges, but nothing seriously concerning. Beyond that, I consistently secure appointments or connect with my doctor. Relative to other medical practices in the vicinity, I consider myself fortunate to be associated with this clinic.

Compassionate and attentive healthcare for all patients

Highly competent team of General Practitioners who attentively hear patients out, explore treatment possibilities, and provide thoughtful responses. Patient care is consistently top-notch. The reception personnel are consistently ready and willing to assist each patient with their specific requirements.

Terrible service threatens patient health and dignity

Staff disregard me and obstruct my medication requests. Leads to distress and deteriorating health. The physician is excellent. I believe a specific front desk employee takes pleasure in being callous and displays discriminatory behavior. Reporting issues seems futile. Urgent need for comprehensive staff restructuring before a grave or life-threatening incident occurs. I share this account as a public service to encourage constructive dialogue, not animosity.

Worst product ever bought in my life

Absolutely dreadful