Bradford Moor Practice

Rude Deputy Manager Exposed My Personal Details

Undoubtedly the most disappointing medical practice I've encountered - the deputy manager was incredibly discourteous, forcing me to disclose sensitive medical information in the public reception area and blocking my access to the doctor. It's unfortunate because the remaining staff were consistently courteous and the nursing team was outstanding. This wasn't a one-off occurrence, as my partner similarly experienced being compelled to discuss confidential health matters in the reception's open space via telephone, with another medical service refusing to provide a private consultation room. I strongly recommend steering clear of this practice if maintaining personal privacy and receiving patient-centered care are important to you, as they demonstrably show little concern for patient dignity and confidentiality.

Medical Discrimination & Punitive Action for Being Trans

I was removed from the practice after raising concerns related to my gender identity and was directed elsewhere, despite having been under NHS care for some time following a move from abroad. No clear explanation was provided for this decision, and support that I had previously received was not continued. I also felt that my past records were altered, as earlier information about my treatment no longer appeared. When I asked for a face-to-face appointment to discuss the situation, my requests were not addressed directly and were instead passed to other staff who were unable to explain what had happened. I was then accused of inappropriate behaviour and removed from the patient list again. Overall, I found the experience upsetting and felt I was treated unfairly, particularly as someone from the LGBTQ community.

Transphobic Doctor Refused My Hormone Prescription

Dr. Hakeem terminated my patient status due to my transgender identity, insisting I seek treatment at a gender identity clinic, despite having received consistent NHS medication for years after transitioning and relocating from Ireland. Not only did he refuse to provide medical reasoning for his decision or continue my bridging prescription, but he also manipulated my previous prescription records, completely erasing any documentation of my prior Nebido prescriptions. When I sought a direct, in-person meeting to address his failure to provide appropriate care, he repeatedly delegated communication to his staff, who were clearly unable to justify his unprofessional conduct. Eventually, he accused me of harassment and again removed me from his patient list, seemingly solely because of my transgender status. This represents an absolutely unacceptable display of discriminatory and unethical medical practice. LGBTQ individuals should exercise extreme caution when considering treatment from this healthcare provider.

Terrible Treatment at Dr. Hakeem's Office

Dr. Hakeem and his team have repeatedly exhibited unacceptable conduct that has significantly impacted patient experiences. Many patients, myself included, have encountered aggressive and manipulative behavior that creates emotional distress and erodes confidence in their medical services. Their long-standing track record suggests a consistent pattern of unprofessional interactions and disrespectful treatment. The particularly disturbing aspect is how they gang up on vulnerable patients, leaving them feeling completely defenseless. I urge anyone who has suffered similar mistreatment to formally document and report their experiences to relevant oversight bodies, ensuring these actions are thoroughly investigated. Considering the cumulative evidence of ongoing misconduct and the substantial emotional damage inflicted on patients, serious disciplinary interventions—potentially including professional sanctions or practice termination—are absolutely warranted.

Dismissive Doctor Shut Down My Health Concerns

I am writing to convey my profound disappointment with the treatment I encountered at your medical facility. Honestly, I wish there was a way to assign zero rating. My experience was both traumatic and completely unacceptable, compelling me to voice serious criticisms about specific staff members. Dr. Hakeem demonstrated extreme unprofessionalism, displaying zero empathy or willingness to engage. I was curtly informed that discussing multiple health issues during my appointment was impossible — despite all symptoms being interconnected and potentially indicating a single medical condition. This inflexible, dismissive approach was not only counterproductive but deeply demoralizing. Furthermore, a staff member named Miss Hajira — who, as far as I can determine, lacks official medical registration in the UK — was actively involved in patient treatment, including my own. This immediately raises substantial concerns regarding patient safety and regulatory adherence. How can an unqualified individual be permitted to provide medical services under a veneer of professional credibility? To compound my distress, I was threatened with removal from the practice simply for articulating legitimate concerns and attempting to advocate for my personal health. Rather than receiving support or understanding, I was confronted with aggression and intimidation. The absence of professionalism, compassion, and fundamental patient care demonstrated by this team is deeply troubling. I am astonished that individuals like Dr. Hakeem and Miss Hajira are permitted to continue working within healthcare. This encounter has left me feeling psychologically wounded, disregarded, marginalized, and profoundly anxious about the quality of care provided by your practice.

Can't Get an Appointment Anywhere

I SWITCHED TO THIS MEDICAL PRACTICE AND HAVE BEEN UNABLE TO SECURE ANY CONSULTATIONS AS THEY CONSISTENTLY CANCEL APPOINTMENTS. THE STAFF ARE EXTREMELY UNPROFESSIONAL AND DISCOURTEOUS, PARTICULARLY WHEN COMMUNICATING OVER THE PHONE

Surgery's Cold Treatment of Elderly Patient

Appalling treatment by this medical facility, turning away elderly patients simply for arriving slightly behind schedule—a complete lack of compassion and empathy for human suffering. The patient struggles immensely with bowel management, making any journey outside extremely challenging, yet they were penalized for these difficulties. I intend to file formal grievances with the ombudsman and relevant regulatory bodies.

Missed Appointment After Waiting 6 Minutes

The staff here are incredibly unprofessional and discourteous. Despite arriving just 3 minutes past my scheduled time and waiting patiently in the reception area for up to 6 minutes right in front of the staff, who were seemingly preoccupied with their computers and phone calls, I was abruptly told to reschedule my appointment. My child is dealing with critical health concerns, and Doctor Hakim was in a meeting during our designated appointment slot, subsequently refusing to see my child. His time management is extremely poor, and it's unacceptable that appointment and meeting times are allowed to conflict. This GP surgery is chaotically disorganized and lacks all semblance of professionalism. Patients can expect to waste 30-40 minutes waiting, only to have a brief 2-minute consultation, and heaven forbid you arrive a mere 3 minutes late - you'll be summarily dismissed without care.

Frustrating GP Communication Breakdown

Attempted to schedule a consultation with a general practitioner. Doctor discreetly communicates with administrative personnel. Admin team initiates contact. Insist on prescribing medication previously rejected due to significant health implications. Staff advise patient to redial, citing inability to discuss matters with spouse. Why can't the physician directly engage with the patient? This roundabout communication seems unnecessarily complicated and inefficient, creating frustration through indirect interactions...

Friendly Staff Made My Day

Such courteous and kind individuals, truly delightful to interact with.

Terrible care from Dr Hakeem's clinic

I wish I could rate this place lower than the minimum score. Are the doctors and medical staff even properly trained and competent? Absolutely the most terrible general practice clinic I've ever encountered!

Worst Surgery Experience Ever

Completely Unprofessional with Zero Regard for Patient Privacy This surgical practice has fallen far below even the lowest acceptable standards, reaching new depths of misconduct

Dr Hakeem's Team Saved My Day

I want to express my heartfelt gratitude. The support has been outstanding, particularly from Dr. Hakeem, who demonstrates remarkable compassion. Whenever I require medical attention, I'm able to secure a timely appointment. The staff is truly exceptional - warm, welcoming, and incredibly supportive.

Doctor Cut Me Off Mid-Sentence

I am profoundly let down by Dr. Hakeem's approach to treating my loved one. His behavior was astonishingly insensitive and dismissive, completely disregarding their medical concerns. Every single attempt they made to describe their symptoms was abruptly cut short or entirely ignored, making them feel marginalized and insignificant. It appeared Dr. Hakeem's primary goal was to expedite the appointment rather than provide genuine medical care. Such blatant disrespect and emotional detachment is absolutely unacceptable for someone in the medical profession. My family member departed the office feeling more discouraged and invalidated than before their visit, which is the exact opposite of what healthcare should accomplish. I emphatically recommend that anyone seeking compassionate medical attention seek a different healthcare provider. Dr. Hakeem's performance merits absolutely no recommendation whatsoever.

Hakeem's Terrible Customer Service Attitude

Hakeem believes he is the ruler of this nation and acts with extreme arrogance. A disrespectful individual.

Worst GP Practice in Bradford, Avoid at All Costs

Utterly appalling healthcare service that shows zero compassion for patients. Their online booking system is perpetually dysfunctional, with no available time slots. I've repeatedly endured phone wait times exceeding three-quarters of an hour, only to be met with silence. Repeatedly, they fail to follow through on medication promises and return calls. Without doubt, this is Bradford's most incompetent GP practice. Anyone valuing their wellbeing should immediately seek alternative medical care. Their profound negligence directly jeopardizes patients' health and potentially their very survival.

Rude staff ignored my son's breathing issues

Regrettably, I wish I could rate this less than one star, but the rating system doesn't allow it. I'm thoroughly frustrated with the staff's conduct at this medical practice. This morning, my initial phone call lasted 44 minutes before being disconnected, and upon redialing, I remained third in the queue for 35 minutes. When I arrived in person, the reception area was filled with staff members engrossed in casual conversations, with some simply lounging around. After carefully observing the situation, I spoke with a staff member named Shannon, who was incredibly unprofessional and dismissive. I explained my son's critical health concern - he has experienced four breathing cessation episodes in a month - but she callously suggested merely giving him water and conducting a self-examination, refusing to recommend a doctor's consultation. My attempts to speak with Dr. Hakeem were futile, and I'm convinced he would have been more responsive to another patient. When I called last Friday, they claimed no appointments were available and repeated the same unhelpful advice. Absolutely not recommended, and a complete disappointment in patient care. 😕

Impossible to Book an Appointment with Dr. Hakeem

Dr. T.A. Hakeem and his entire reception staff are deliberately avoiding scheduling appointments and blatantly, vocally declining to see patients. I attempted to book an appointment for five consecutive days without success. Since this morning, I've been trying to call, but the line remains on automated transmission, and no one answers. Their treatment of patients is so dehumanizing, it's as if they're interacting with animals rather than people. Their arrogant demeanor towards patients is completely unacceptable. Despite numerous complaints, no corrective action has been taken, and they continue their unprofessional behavior with remarkable audacity. The reception staff consistently appear more engaged in casual conversations or mobile phone use than attending to patient needs. I am formally submitting a complaint to higher authorities and will await their response to investigate this unacceptable conduct.

Endless Wait, Zero Help

Absolutely dreadful service and complete lack of professionalism. After two hours on hold, I'm still third in line with no resolution in sight. If employees are this inefficient, they should seriously consider alternative career paths.

Foot Problem Solved by Dr. Khan

Dr. Khan has been a true medical hero in my life. Whenever I required support, he was consistently present, expertly navigating me through my healthcare challenges. His professional knowledge enabled me to secure an additional referral to another medical facility, which ultimately resulted in resolving my pain completely. Dr. Khan's unwavering commitment and remarkable medical abilities make him an outstanding physician. I am deeply thankful for his exceptional care regarding my foot condition. I can say with absolute certainty that when future medical needs arise, Dr. Khan will undoubtedly be my preferred general practitioner.