Patient Experience Summary

Mixed reviews indicate significant variability in patient experiences. Some patients praise the medical staff's care and efficiency, while others report serious issues with communication, appointment scheduling, and treatment quality. Recurring themes include poor reception service, inconsistent medical attention, and frustration with digital consultation systems.

Appointment

35.50 %
Poor

Reception

30.25 %
Bad

Cleanliness

50.00 %
Average

Care

40.75 %
Poor

Respect

35.00 %
Poor

Seen on time

30.75 %
Bad

For practice staff

Respond to patient reviews

Monitor satisfaction trends

Generate CQC evidence reports

Claim & Manage Profile
Trusted by GP practices across the UK
Practice Response Rate
0.00%

Shows how often this practice responds to patient reviews and feedback.

About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 0151 3308200
  • Marybone Health Centre Unit 1, 2 Vauxhall Road Liverpool Merseyside L3 2BG

Patient Experience Summary

Mixed reviews indicate significant variability in patient experiences. Some patients praise the medical staff's care and efficiency, while others report serious issues with communication, appointment scheduling, and treatment quality. Recurring themes include poor reception service, inconsistent medical attention, and frustration with digital consultation systems.

Appointment

35.50 %
Poor

Reception

30.25 %
Bad

Cleanliness

50.00 %
Average

Care

40.75 %
Poor

Respect

35.00 %
Poor

Seen on time

30.75 %
Bad
Filter

Order By

Rating