Burnham Health Centre

Fast and friendly medical care

I received outstanding service here. I'll admit I was initially skeptical about their new Triage system, but it performed brilliantly, with a doctor responding within 2 hours. When the physician reviewed my case, she promptly scheduled an appointment for the same day, and the entire visit was quick and efficient, lasting just 15 minutes. Much appreciation for their professionalism.

Dangerous doctors nearly cost my daughter her life

Wrongly diagnosed my toddler, which led to her rapid health decline, forcing us to summon emergency services to transport her to the medical center the following morning. These healthcare professionals excel at incompetence and careless treatment. STAY AWAY.

Exceptional care at burnham health centre

I have absolutely no complaints about my recent interactions with Burnham Health Centre. Dr Mohinadeen has truly exceeded my expectations in every way. The entire process, from initial booking to subsequent consultations and follow-up appointments, has been incredibly swift and smooth. The reception team has been remarkably supportive and professional when addressing my questions. It's been a truly delightful and reassuring experience!

Frustrating website makes healthcare access difficult

Navigating this website is an overwhelming ordeal. When someone is feeling unwell and simply wants to schedule a medical consultation, they're confronted with an unnecessarily complex and convoluted process that requires excessive mental effort just to book an appointment.

Worst medical experience ever in berkshire

This establishment is an absolute mockery. Even a mockery would at least provide some humor. Without a doubt, this is among the most abysmal healthcare facilities in the Berkshires, not just in terms of medical staff, but as a place that could universally be condemned as worse than the depths of despair. From the condescending, unkempt, and pompous front desk personnel to the incompetent, indifferent, and utterly clueless physicians who seemingly scraped the bottom of their medical school class. This place has descended into total irrelevance and will drag you down with it. Steer clear at all costs. Avoiding this facility might literally be a life-saving decision, compared to seeking help from an institution that demonstrates zero genuine concern for patient welfare. Seriously, seek out alternative medical care. These individuals couldn't care less about your well-being, and they make absolutely no effort to conceal their complete apathy.

Overwhelmed and understaffed medical practice needs help

The medical practice desperately requires either an improved telecommunications infrastructure or additional general practitioners to serve this region. The current staff are making valiant efforts, but the system is clearly overwhelmed.

Terrible medical center with impossible doctor appointments

Utterly appalling. Securing a medical consultation at this facility is virtually unattainable. The nursing and front desk staff are incredibly pleasant and welcoming. But if your goal is to actually see a physician, you'd have better luck arranging a private audience with the pontiff. Completely impossible to schedule any meaningful medical care here.

Quick flu shot with unexpected personal touch

Long wait in line for flu shots, but what a welcome change to actually meet my physician directly once I made it through the door.

Reckless parking destroyed my innocent vehicle

Parking situation: This is the typical parking behavior here, resulting in £500 worth of damage to my vehicle. The car park lacks surveillance cameras, and the responsible party simply fled the scene without taking responsibility.

Pleasant surprise at my new medical centre

After relocating to the neighborhood, I was initially apprehensive about this medical centre due to some online reviews. However, following my first visit, I felt compelled to share my positive experience. When I've phoned for routine appointments, the wait times have been minimal, and the reception staff have consistently demonstrated exceptional courtesy and professionalism. I'm pleased to report that my concerns were unfounded, and I've been treated with genuine care throughout my interactions. Much appreciation to the team 🙏🏼

Terrible service and no hope for improvement

The most incompetent general practitioner and front desk staff I have ever encountered in my entire life. I sincerely hope that no public funding is allocated to this practice, as they are absolutely undeserving of any support. Every single morning at 8:00, I attempt to schedule an appointment, only to be met with unavailability, and when I physically arrive at the clinic at 8:00 AM to book a slot, I am informed that no doctors are present that day.

Frustrating online booking system wastes my time

I just attempted to schedule an appointment through their online booking system, and after navigating through the process, I was met with a frustrating message stating the practice has restricted availability, rendering my booking attempt impossible. It's absolutely ridiculous! What's the point of providing an online service if it's essentially non-functional?????

Convenient and quick pharmacy solution

Utilized the provided pharmaceutical service

Worst purchase ever, complete waste of money

Utterly shameful

Terrible service left my sick baby waiting all day

An absolute nightmare unfolding - my infant is suffering from a high temperature, and we've been attempting to contact them since early morning. They repeatedly promise to return our call, yet hours have dragged by with no response. The entire morning and part of the afternoon have passed without any communication. We remain completely uncertain about our next steps. Around 4:00 pm, we call again, and finally they contact us before 5:00, but the entire experience feels utterly unacceptable. I'm seriously considering showing up at their location to demand answers. This situation demands a strong protest, and I'm convinced our family isn't the only one experiencing such frustrating treatment. The whole ordeal is incredibly distressing and unacceptable.

Challenging but worth the medical wait

Worthwhile service, provided you can secure a booking!

Quick service with a smile

Quick service. Welcoming employees.

Compassionate heroes helping with grace and understanding

The entire team demonstrates remarkable empathy, compassion, and warmth. Despite facing challenging responsibilities, they approach their work with genuine humility and grace.

Terrible medical care during my mother's final weeks

My family members have registered with this practice, and they've noticed a significant decline in service quality over recent years. Specifically, my 101-year-old mother was seriously ill with the flu, yet no doctor felt compelled to personally examine her condition - we were essentially left to manage on our own. After persistent requests, we finally secured a doctor's visit, who initially assessed her as not critically unwell. However, her health rapidly deteriorated, prompting another call to the surgery where we were informed she was entering 'end of life' stages. This was supposedly meant to trigger additional support for her care. Disappointingly, it took a full week after that communication before any support materialized, and we only received assistance for two days before her passing. Ultimately, I'm deeply skeptical about how this medical practice evaluates its performance - in our experience, their care fell drastically short, and we endured seven weeks of absolute anguish from her flu onset until her death.

Frustrating clinic with caring staff and weird scheduling

Scheduling at this clinic is frustrating since I can't book my own appointments, but my child seems to have no trouble getting seen. The staff are friendly and pleasant despite the booking challenges.