Patient Experience Summary

Consistently positive feedback across all reviews. Patients report excellent care and supportive team conduct.

Strong themes of compassionate service and patient assistance. One review identifies parking availability and vehicle obstruction as an environmental concern. Overall sentiment is highly favourable regarding clinical and interpersonal experience.

Appointment

90.00 %
Excellent

Reception

90.00 %
Excellent

Cleanliness

75.00 %
Great

Care

95.00 %
Excellent

Respect

95.00 %
Excellent

Seen on time

90.00 %
Excellent

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MB

Michael B. 3 days ago

Rating

Excellent!

  • Appointment

    Excellent
  • Reception

    Excellent
  • Cleanliness

    Excellent
  • Care

    Excellent
  • Respect

    Excellent
  • Seen On Time

    Excellent

First Class surgery from reception to treatment.

We count ourselves very fortunate to be registered with Caldbeck surgery, all members of staff are equally committed to excellence. A shining example of what can be achieved in this day & age of mediocrity.

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SC

Stephen C. Google 2 years ago

Rating

Excellent!

Friendly staff who really listen to you

The medical professionals and team members at this practice are consistently excellent and provide great care.

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BA

Bobby A. Google 3 years ago

Rating

Excellent!

Helpful staff but car park's too cramped

Excellent practice with wonderful team members who consistently make an effort to assist patients. The main concern is the car park situation, as there appears to be insufficient spaces available, and occasionally vehicles are parked in ways that obstruct others from leaving easily. Despite this minor issue, the overall experience is outstanding.

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AM

Alan M. Google 5 years ago

Rating

Excellent!

Staff showed genuine care during difficult time

Wonderful practice that went the extra mile in caring for not just my relative but our entire family during such a difficult time. Every team member was absolutely brilliant throughout and clearly will continue to be so. We said goodbye to our loved one yesterday 😢

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FD

Francesca D. Google 7 years ago

Rating

Excellent!

Lifelong patient couldn't ask for better care

I have been a patient at this practice for many years and have consistently received excellent care.

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Practice Response Rate
0.00%

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About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 01697 478254
  • Caldbeck Surgery Friar Row,Caldbeck Wigton Cumbria CA7 8DS

Patient Experience Summary

Consistently positive feedback across all reviews. Patients report excellent care and supportive team conduct.

Strong themes of compassionate service and patient assistance. One review identifies parking availability and vehicle obstruction as an environmental concern. Overall sentiment is highly favourable regarding clinical and interpersonal experience.

Appointment

90.00 %
Excellent

Reception

90.00 %
Excellent

Cleanliness

75.00 %
Great

Care

95.00 %
Excellent

Respect

95.00 %
Excellent

Seen on time

90.00 %
Excellent
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