Central Medical Centre

Friendly and helpful team makes everything smooth

Highly collaborative and accommodating team members.

Exceptional care from dr khan at medical centre

My recent visit to [Central Medical Centre] was outstanding, with Dr Khan providing exceptional medical care. The entire facility impressed me with its cleanliness, contemporary design, and impeccable organization. Dr Khan stood out as an exemplary healthcare professional - highly knowledgeable, compassionate, and genuinely attentive to my medical needs. They carefully explained my diagnosis and potential treatment approaches with remarkable clarity, ensuring I fully comprehended each aspect of my medical situation. The entire patient experience was incredibly smooth and well-coordinated, from the initial reception to my final departure. I felt genuinely respected and professionally supported throughout my visit. Without hesitation, I would enthusiastically recommend [Central Medical Centre] and Dr Khan to anyone seeking superior medical treatment. They truly represent the highest standards of medical practice and patient care.

Excellent care from professional and friendly doctor

Excellent service from start to finish. The medical team demonstrates exceptional professionalism, and my consultation with Dr Khan was outstanding. I wholeheartedly endorse this practice and would confidently suggest it to others 👍🏻

Worst product ever, completely disappointed

Disappointing would be an overly generous description of this product. Subpar doesn't even begin to capture how terrible this experience was. Truly, the absolute minimum I can muster in terms of commentary is that it's bad - and that's being kind.

Amazing doctor and staff for my whole family

Dr. Khan has been an exceptional physician for my entire family over nearly two decades. I've been consistently impressed with the care provided to myself and my six children. The medical staff at the front desk are equally wonderful, and I cannot imagine seeking treatment anywhere else.

Worst medical experience ever avoid this practice

Awful primary care provider. The front desk staff lacks professionalism, and Dr. Khan demonstrates poor medical practice, consistently dismissive and unresponsive to patient concerns. It seems inevitable that professional oversight committees will eventually need to address these issues.

Terrible service and unprofessional medical staff

Recommendation: AVOID REGISTERING with this medical practice. Details: During my visit to the clinic, I approached the receptionist to have my blood pressure measured. She took a reading once, which was elevated, so I waited 30 minutes for a recheck. Unfortunately, the BP remained high. I requested to speak with a doctor, but the receptionist flatly denied my request, insisting I must schedule a formal appointment. When I did catch a glimpse of the doctor, he was standing near the reception area, casually chatting and laughing with the staff. Despite the doctor appearing to be unoccupied, the receptionist made no effort to notify him or facilitate my consultation.

Terrible customer service wastes my precious time

Wasted more than 60 minutes trapped in their so-called phone queue, stuck as "first in line" the entire time. This level of customer service is completely unacceptable. The bare minimum would have been for a representative to acknowledge their overwhelming workload and explain that no assistance was currently available, instead of leaving me suspended in endless hold limbo.

Compassionate care at its medical best

The personnel here are incredibly friendly and easy to interact with. Patients receive exceptional care thanks to the compassionate approach demonstrated by both the general practitioner and the entire medical team.

Compassionate care and attentive doctors at clinic

The front desk staff, Ms Rani and Ms Linda, demonstrate exceptional compassion and attentiveness. The general practitioners, particularly Dr Arshad, are incredibly thorough and dedicated to providing patients with the highest standard of healthcare and personalized attention.

Terrible service with unacceptable racist undertones

Absolutely terrible, with deeply problematic racist attitudes and completely unacceptable service that falls far below any reasonable standard.

Terrible doctor overshadows helpful medical staff

The front desk staff Shameem, Rani, and Linda were incredibly supportive and helpful, but Dr. A. Khan is completely indifferent to patient care. My entire family has shared numerous grievances about his dismissive and unprofessional demeanor. He urgently needs to address and change his problematic approach.

Worst medical practice ever terrible service

I abandoned this general practice some time ago, and in the interim, I've consulted two alternative GPs who were significantly superior. Regrettably, my mother remains registered with this practice, and she's experienced extreme difficulty connecting with their staff, with wait times exceeding two hours. Once you finally reach someone, the actual conversation is absurdly brief—roughly 2-3 minutes—so even with multiple callers in the queue, such prolonged waiting is inexcusable. The service is abysmal. Moreover, punctuality is non-existent; patients can anticipate being delayed by around 15 minutes beyond their scheduled time, only to endure a perfunctory two-minute consultation. This establishment is so substandard that it deserves to be completely defunded and shuttered.

Terrible service from arrogant and unprofessional receptionist

The female front desk staff displayed an appalling lack of interpersonal skills, coming across as extremely discourteous and condescending. She represents the most unpleasant professional I've encountered in the entire Coventry area. This establishment absolutely deserves to be shut down without delay.

Terrible customer service and unprofessional attitude

The employees demonstrate a complete lack of customer service skills. The receptionist, in particular, displays an unacceptably hostile and unwelcoming demeanor.

Terrible service and unprofessional phone communication

The employees demonstrated complete disregard for my instructions. I specifically requested a call at 4:30, yet they contacted me three hours earlier than planned. Overall, the staff's behavior was consistently discourteous and unprofessional.

Worst medical practice ever terrible customer service

The medical practice is plagued with significant issues. The front desk staff display a lack of professionalism and competence, consistently demonstrating rudeness and indifference. Their knowledge seems severely limited, and they frequently defer to the manager for even basic inquiries. When I attempted to get information, I was brushed off and told to call back later due to an ongoing meeting. Upon following their instructions and calling again, I was redirected once more, this time being advised to contact them after 4:30, which was several hours away.

Exceptional healthcare with a warm and caring team

A warm and inviting medical practice that truly prioritizes patient care. Every member of the team displays a genuine, helpful attitude and makes you feel comfortable. The facility is spotless, has a welcoming atmosphere, and is conveniently located. What sets this practice apart is how the staff consistently demonstrate exceptional dedication, always ready to assist with any concern or need you might have.

Exceptional medical experience with top-notch professionals

Top-notch professionalism, outstanding patient treatment, and an exceptional medical facility.

Worst customer service ever rude staff nightmare

The customer service representatives at this establishment display an unacceptable level of disrespect. One employee, who goes by the name Rani (potentially an alias), exhibits particularly egregious behavior. The staff members consistently use inappropriate language and demonstrate highly offensive conduct. This individual named Rani has been observed using discriminatory and racist verbal attacks towards customers.