Central Surgery

Terrible healthcare experience with endless wait times

Absolutely terrible healthcare experience. Scheduling an appointment seems like an insurmountable challenge, and actually getting face time with a physician appears completely unattainable. The entire process is frustratingly opaque and inefficient.

Worst medical service ever nightmare experience

Steer clear of this place at all costs. They deliberately delay medication refills to coincide with weekends, then systematically block any attempts to escalate concerns. They demand an appointment for medication renewal but simultaneously refuse to schedule one, leaving patients like me in a desperate week-long chase with no resolution. Their standard response is to deflect blame onto local physicians while flatly refusing to forward complaints up the chain. Receptionists routinely disconnect calls mid-conversation, and their management—notably Natalie—has been perpetually "in a meeting" for months. Given their ongoing investigation, I feel compelled to caution others: stay away from this deeply dysfunctional healthcare provider.

Terrible gp service leaves pregnant patient frustrated

The GP's arrogance is beyond description, with their complete lack of phone responsiveness. I attended my scheduled appointment, only to waste an hour before the doctor emerged and declared he couldn't see me, promising a callback that same day. I endured a 10-day wait, but predictably, no call ever came. When I followed up to inquire why the doctor hadn't contacted me, staff claimed he wasn't available. I attempted to reach the doctor again, but he never accepted or returned my calls. Upon requesting another communication, I was told to wait another 10 days. As a pregnant patient, I'm forced to wait 20 days just for an admission - what era are we living in??? The chaos within this GP is unbelievable, and they're equally uninterested in providing online services. Their attitude towards patients is absolutely reprehensible; it seems they have no desire to work at all, and their purpose is completely unclear 👎👎👎👎👎👎👎👎👎👎👎👎👎👎GP

Worst healthcare experience ever frustrating and disappointing

Utterly useless. Impossible to contact anyone. Scheduling an appointment is out of the question. Even online booking is non-existent. Prescription refills are a complete disaster. Since the pandemic, it seems they've disregarded all other medical conditions. Previously, the service was acceptable. Now, both the clinic and its physicians have vanished without a trace.

Terrible customer service and broken promises

I've been waiting for their promised phone call, but so far, nothing has materialized.

Disappointing closed status ruins my day

Currently closed for business.

Great experience at this medical practice

From start to finish, my experience was seamless. Scheduling the procedure was straightforward, the front desk staff were welcoming, and all medical professionals I encountered were absolutely wonderful. Not a single hiccup throughout the entire process.

Dishonest staff making false medical claims

Front desk staff shamelessly fabricating stories about doctors calling, when it's crystal clear they're not making any contact at all

Worst medical experience ever avoid at all costs

This medical practice epitomizes sheer ineptitude, which explains its abysmal ranking in a recent local assessment. I've encountered healthcare professionals devoid of empathy or professional commitment, and this place takes the cake. The reception staff demonstrate zero interpersonal abilities, to the point where I'd prefer self-diagnosis over engaging with this clinic ever again.

Compassionate care from an exceptional physician

Dr. Michael is an exceptional physician - both incredibly skilled and remarkably compassionate. A true medical professional who combines expertise with genuine warmth.

Terrible service and rushed appointments

They're eager to usher you out the door. And that's assuming you manage to secure an appointment in the first place.

Horrible service with no compassion for new mothers

I find this medical procedure revolting. Under no circumstances would I suggest this surgery to anyone, particularly those with a young child. This morning I had a scheduled appointment at 9:20am, and I arrived 4 minutes late because I was feeding my 8-week-and-1-day-old son. I had initially planned to feed him at the clinic, but he was unsettled, and my child's needs are my top priority. Despite my apology and willingness to wait, they flatly refused to see my son and me for his postnatal check-up. If I could give a zero rating, I absolutely would. I am truly appalled by their treatment of me, especially considering they could clearly see I was there with my infant.

Terrible service with a few caring nurses

Absolutely appalling service. Unprofessional and disrespectful. Booking an appointment is impossible Except for the nursing staff who truly demonstrate compassion and commitment to patient care.

Inconsistent care but some great doctors shine

The quality of care varies significantly depending on which doctor you see, with some general practitioners genuinely committed to providing comprehensive assistance while others appear utterly disinterested. I've learned to strategically schedule appointments with specific non-registered physicians who demonstrate a more proactive and compassionate approach to patient care.

Terrible medical service with constant prescription problems

Steer clear of this medical practice. Scheduling an appointment with a physician is incredibly challenging. Repeatedly, items from my prescriptions have been omitted, forcing me to return and resolve the discrepancies.

Friendly and professional medical care with compassion

Dr. Razzak provided outstanding and highly professional care during my visit.

Surprisingly good doctors despite booking challenges

Scheduling a same-day consultation with this medical practice can be challenging, which seems typical of general practitioners. However, unlike some critical feedback I've encountered, I'm pleasantly surprised by the quality of the newer physicians, especially from my perspective as a young adult in my early twenties.

Terrible care that fails patients on every level

This medical practice demonstrates a complete lack of understanding and empathy towards mental health concerns, and their physical healthcare services are equally underwhelming. I am genuinely astounded, and I've previously encountered subpar medical professionals, but this experience stands out as particularly disappointing.

Terrible service and impossible to schedule appointments

Steer clear of this surgical practice - securing a consultation seems impossible.

Terrible service and unhelpful medical staff

I just called at 8 AM to schedule an appointment for my girlfriend while she's at work, and was greeted by a receptionist who seemed barely awake. She informed me that there are no available slots for several weeks. This level of service is unacceptable, and we're seriously considering switching to a different medical practice.