Chiswick Family Practice
Average! (22 reviews)
Average! (22 reviews)
Patient feedback for this practice reflects a notably divided experience. Many patients report positive interactions with specific clinicians, praising their attentiveness, compassion, and professional expertise. Reception staff and nursing teams are frequently commended for their courtesy and helpfulness, and the modern practice environment is appreciated.
However, significant concerns emerge around appointment availability and the booking experience, with patients describing lengthy registration processes, limited appointment slots, and frustration with accessing timely care. Communication and respect during consultations are inconsistent, with some patients reporting discourteous conduct and lack of empathy, whilst others describe feeling genuinely heard and valued. Additional concerns include slow referral processing and isolated reports of infection control issues. The practice demonstrates capability in delivering compassionate care through certain team members, yet systemic challenges around appointment access and consistency in patient interactions remain areas requiring attention.
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Seen on time
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Patient feedback for this practice reflects a notably divided experience. Many patients report positive interactions with specific clinicians, praising their attentiveness, compassion, and professional expertise. Reception staff and nursing teams are frequently commended for their courtesy and helpfulness, and the modern practice environment is appreciated.
However, significant concerns emerge around appointment availability and the booking experience, with patients describing lengthy registration processes, limited appointment slots, and frustration with accessing timely care. Communication and respect during consultations are inconsistent, with some patients reporting discourteous conduct and lack of empathy, whilst others describe feeling genuinely heard and valued. Additional concerns include slow referral processing and isolated reports of infection control issues. The practice demonstrates capability in delivering compassionate care through certain team members, yet systemic challenges around appointment access and consistency in patient interactions remain areas requiring attention.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Leszek S.
3 years ago
Excellent!
Compassionate medical professional with exceptional care
Sincere appreciation goes to Ms Bogumily Bromont for her exceptional professional conduct and compassionate approach in caring for patients. Gratefully acknowledged by Anna and Leszek Szuminscy
Ibrahim A.
3 years ago
Bad!
Terrible medical practice with zero patient care
Absolutely terrible medical service. When one physician takes time off, they don't arrange for a substitute, leaving patients with no alternative but to wait until that doctor returns. Steer clear of this practice at all costs.