City Health Centre & GP Practice

Friendly service and lightning-fast checkout experience

Top-notch spot for speedy service! Incredible team and incredibly supportive personnel.

Ridiculous morning rush for basic healthcare access

I attempted to schedule a medical consultation and was informed that registered patients experiencing illness must rise at the crack of dawn, precisely 7:30am, to fill out paperwork with any hope of receiving medical attention. What an absolute disappointment our healthcare system has become.

Worst hospital experience ever bleeding like crazy

Experiencing significant blood loss, approximately a liter, medical staff advised me to return home, take it easy, avoid social events, and refrain from summoning emergency services.

Terrible healthcare experience with unhelpful medical staff

Complete letdown and total time drain. The front desk staff were courteous and supportive, but the medical professionals displayed a shockingly callous and unprofessional demeanor that was absolutely unacceptable.

Exceptional care from a warm and welcoming team

Excellent medical clinic with a warm, welcoming atmosphere. The entire team, from reception to healthcare professionals, consistently demonstrates compassion and goes above and beyond to provide supportive care. I cannot recommend this practice highly enough 🙂

Frustrating scheduling with impossible appointment times

If you're hoping to schedule a slot, you're limited to a narrow 15-minute window around 9 AM, or else securing an appointment becomes impossible.

Worst medical experience ever avoid this place

The front desk staff are completely useless. The physician consistently avoids meeting with me, and there's absolutely no leadership available to address my concerns.

Worst medical service ever avoid at all costs

What an absolute joke! Steer clear of this place, particularly in an emergency! Despite advertising surgical services, they flat-out declined to examine my severely bleeding finger and claimed they lacked basic medical supplies like dressings, sutures, or bandages! Completely pointless visit that only served to drain my patience and stress levels!

Terrible service at this so-called walk-in center

Completely ineffective. This hardly qualifies as a walk-in facility when they claim to have no availability, even though the place appears completely vacant.

Compassionate care made my medical visit perfect

I recently visited for a slight medical issue, and I was truly impressed by the outstanding kindness and support shown by both the front desk staff and the nursing team. Their warmth and professionalism made a real difference in my experience.

Exceptional care from compassionate medical professionals

I was a loyal patient at City health centre for years until relocating. Dr Singh, Dr Sfeir, and Lukas consistently provided outstanding medical care and attention. The reception staff, particularly Helen, were always welcoming and supportive. I cannot recommend this practice highly enough.

Worst medical practice ever terrible service

Let me be crystal clear: this general practice is absolutely dreadful. The front desk staff are incredibly unhelpful and seem completely disinterested in their job. Whenever I reach out with a health concern while feeling unwell, they insist I submit an application form the next morning at 7:30am. Their operational approach is completely incomprehensible to me. Why on earth can't they simply schedule me for a consultation? Who in their right mind designed such a ridiculous system? I've never encountered such an approach at any other medical practice. Their online ratings are abysmal, and it's high time someone took action against this clinic. Imagine being seriously ill or potentially facing a critical health issue, and they still demand you fill out paperwork early the next morning. It's an absolute mockery of patient care.

Unhelpful receptionist ruins walk in centre experience

I visited the walk-in centre and asked about a phone conversation I had earlier that day regarding a chest infection. The receptionist was incredibly rude and condescending, essentially instructing me to return home and wait for a callback. When I suggested waiting in the reception area since I was already present, she simply stared at me and repeated her previous directive. I explained that it would be more logical to be seen now that I was already there, but she just stood motionless, staring blankly at me.

Frustrating journey to treatment at walk in centre

I was struggling with a severe respiratory infection while traveling, so I sought help at a local walk-in medical center. After consulting with NHS 111 and receiving guidance to visit the nearest clinic, I arrived hoping for prompt care. However, the receptionist initially turned me away, suggesting I return home despite my previous professional medical advice. Frustrated, I went back home only to receive a follow-up call from a doctor who then instructed me to come in for an examination. Upon returning to the clinic, I was thoroughly assessed and prescribed antibiotics. Despite the initial administrative confusion, the attending physician was exceptionally kind and composed during my consultation.

Unresponsive and frustrating customer service experience

I'm left in the dark with no communication. It seems uncertain whether my sign-up was even processed, and as a newcomer, I'm feeling completely ignored.

Amazing service from start to finish

Arrived at the location and was immediately greeted by Dorothia, who was absolutely fantastic! The front desk staff were equally impressive. I was called in for my appointment almost instantly - much appreciated!

Compassionate nurse made my blood test a breeze

I want to express my gratitude to Andrea for handling my blood draw today. Previously, I've had terrible encounters with needles and was extremely anxious when I arrived, nearly overwhelmed with fear. However, she was incredibly understanding and supportive, helping me relax, and we successfully completed the test. Thank you so much ❤️

Quick and efficient walk in centre

I've relied on this walk-in centre multiple times, and it's absolutely fantastic. You might wait around 30 minutes, but you'll get triaged by a nurse and then see a doctor. The staff are incredibly efficient and professional. The facility is spotlessly clean with plenty of comfortable seating and a spacious waiting area. The reception staff are friendly and supportive. In my experience, the waiting room is rarely crowded - typically no more than 4 people at a time. I genuinely cannot recommend this place enough. It's far more convenient than trying to secure an appointment with a standard GP practice.

Fantastic healthcare with welcoming and professional team

Consistently positive interactions! Welcoming front desk team and approachable medical professionals who provide excellent care.

Nightmare healthcare experience with terrible communication

Absolutely no communication, extremely subpar service that appears to violate data protection regulations and is completely ineffective at addressing patient inquiries. Undoubtedly the most inadequate general practitioner I've encountered.