Clarendon Medical Centre

Amazing help from a caring receptionist

A massive thank you to Catherine at the front desk, who has truly gone the extra mile in helping secure a prescription for my father during his extended three-month hospital stay.

Lifesavers who rescued me from heart failure

The medical staff at this hospital were absolutely incredible during my recent emergency. I was urgently transferred to the Accident and Emergency department with a critical heart condition, and I was in a seriously dire situation. These healthcare professionals quite literally saved my life. I am immensely grateful for their exceptional care and quick response. My deepest thanks to the entire team.

Excellent chiropractic care for my aching back

Consulted for my back discomfort, received excellent professional guidance.

Meh, just another average product

Acceptable

Friendly service makes healthcare a breeze

Consistently friendly and accommodating personnel, scheduling an appointment is always smooth and hassle-free

Worst service ever, completely unprofessional staff

Absolutely awful visit, with the front desk staff inexplicably deleting my records, resulting in me being left without any medical information and critically in need of my prescription medications.

Terrible healthcare experience leaves patient frustrated and angry

I'd give this medical practice zero stars if I could. It's utterly frustrating to toil hard, pay taxes, and still face incredible obstacles just to secure a doctor's appointment. The online GP booking system is a complete disaster, and to make matters worse, the reception staff treat patients with sarcasm when they struggle with the dysfunctional system. My simple goal was just to consult a physician, but the entire experience has been nothing short of absurd. Rest assured, I will be filing a formal complaint about this unacceptable service.

Worst medical practice ever terrible wait times

Absolutely dreadful experience. Consistently denied medical consultation. Impossible to schedule a visit. Their policy forces patients to call precisely at 8am to secure same-day appointments, otherwise you're out of luck.

Frustrating phone experience with medical office

I'm desperately trying to reach the medical office and it's incredibly frustrating. The doctor called me yesterday regarding my mother's appointment, and I promised to confirm the date today. However, despite my repeated attempts, absolutely nobody is answering the phone. This is unacceptable and extremely inconvenient.

Frustrating phone system ruins potential good medical care

The medical professionals here are excellent, but reaching them by phone is a nightmare. Their line perpetually redirects to an automated message about the Ask my GP service, which plays on an endless loop. After enduring this repetitive recording approximately 20 times, I inevitably get frustrated and disconnect after wasting 15 minutes. The Ask my GP service is utterly ineffective—unless you attempt contact extremely early in the morning, it claims to be closed and blocks any appointment request.

Amazing turnaround from frustrating to fantastic care

UPDATE. Following my previous disheartened 1 star review. Received a last-minute scheduling slot. Welcomed by an incredibly warm and supportive front desk staff. The physician (Dr AR) demonstrated exceptional care, showing genuine understanding and professionalism. Excellent outcome. Much appreciation.

Compassionate care at its absolute finest

Exceptional medical professionals. The front desk staff were incredibly supportive and accommodating.

Friendly and reliable customer service every time

Always ready to assist and support

Frustrating phone system ruins medical office experience

I typically enjoy a positive relationship with the medical staff. However, on August 29th, 2023, I encountered frustration while attempting to verify an appointment. The automated phone system, with its unpleasant recording, forces callers through an unnecessarily complex series of steps, making a simple appointment confirmation an arduous task. Up until this point, I had experienced no such difficulties with their communication process.

Endless waiting and frustration with this app

Absolutely dreadful service with consistently ridiculous wait times, always hovering around an hour behind schedule. It's completely absurd to have a booking system that repeatedly fails to adhere to any reasonable timeframe, making the entire appointment process a complete mockery.

Worst medical experience ever terrible healthcare service

Completely chaotic, discourteous and amateurish medical staff, with a receptionist who freely shares personal information in a public setting, and consistently massive waiting times. The single star rating is solely due to the ability to secure a consultation - despite the physicians being utterly ineffective.

Disappointing product with multiple performance issues

These products are a complete letdown and should definitely be steered clear of. From subpar construction to underwhelming performance, they fail to meet even the most basic expectations. The quality is embarrassingly poor, and the materials seem cheap and fragile. Every aspect feels like a disappointment, and I cannot recommend them under any circumstances. Save your money and look elsewhere for something more reliable and worthwhile.

Convenient online service saves time and stress

Limited parking available, so come prepared with cash to avoid appointment complications. The recently introduced online askmygp platform proves incredibly useful for obtaining swift responses without enduring lengthy phone hold times during morning hours.

Terrible medical experience with unhelpful staff

Absolutely the most terrible surgical experience I've encountered. Scheduling an appointment is impossible, and the front desk staff act like they have medical expertise when they clearly don't! If the rating system allowed it, I would have given zero stars. I'm incredibly relieved I finally moved on from this nightmare of a medical practice.

Friendly staff and smooth appointments save the day

I consistently have positive interactions with this medical practice. Scheduling appointments has been smooth, and the physicians are incredibly compassionate and attentive. Perhaps there's a secret method I employ when booking morning slots? I'll keep that to myself! Revealing my strategy might compromise my success, and dealing with my intense anxiety is far more challenging than your slightly discolored toes!