Country Park Practice

Friendly staff and quick response time

Solid customer support, met expectations without any issues.

Fantastic healthcare experience at country park medical practice

Dr. Smith conducted a comprehensive and uplifting consultation, providing me with genuine comfort. The medical team at Country Park has made remarkable strides in patient service, and I've consistently been impressed by the professionalism and warmth of every staff member 👍

Terrible service with confusing and unhelpful communication

Extremely annoying experience... typically, scheduling slots are unavailable beyond the current day. Surprisingly, I managed to secure an appointment for the previous day, which was confirmed both verbally and about 10 days after my initial call, which seemed acceptable. My husband and I both understood it as a phone consultation. Unfortunately, I missed the appointment. Upon calling to explain, I was met with dismissive responses like "Why would you think that?" and "No one would have said that." They insisted that examining a lump requires an in-person visit. When I asked about next steps, I was simply told to call back in the morning. How is that helpful?! If advance booking is possible, why couldn't they have immediately rescheduled me for another day right then and there?

Terrible service for being five minutes late

I arrived merely five minutes past my scheduled time, and now you're rescheduling my appointment to another day? No way, that's unacceptable.

Amazing product that exceeded my expectations

These items truly stand out as remarkable and outstanding.

Quick and painless flu shot experience

Swift and hassle-free flu vaccination experience.

Exceptional care from a top-notch physician

The physician was truly outstanding

Compassionate care from an exceptional medical professional

I appreciate Dr. Vellore for presenting me with treatment alternatives I was previously unaware of. The doctor demonstrated both assurance and gentleness, carefully listening to my concerns and providing thorough, clear responses to each of my inquiries.

Friendly staff saves the day with great service

Heartfelt appreciation goes to Shirley for her consistently upbeat demeanor and dedication to resolving issues. Although Dr. Spicer (an exceptionally professional and compassionate physician) made a referral, I experienced a prolonged silence of roughly two months from the hospital. Shirley proactively investigated the matter and promptly reached out to me. This demonstrates the quality of an excellent general practice.

Lifesaving doctor solves complex medical mystery

Dr. Ruth Clery is nothing short of a medical hero in my eyes. For more than half a decade, I endured constant discomfort and confusion about my health, but during our initial consultation, she precisely pinpointed my gallbladder problem. Her exceptional attention to detail and medical expertise provided me with the clarity and direction I had been desperately seeking. She demonstrated genuine empathy, carefully hearing my concerns and making me feel truly understood. Dr. Clery is an absolutely remarkable and deeply caring physician.

Compassionate doctor provides excellent and attentive care

The physician demonstrated exceptional kindness and attentiveness, thoroughly ensuring my complete well-being throughout the entire consultation.

Terrible healthcare with no compassion or patient care

I am deeply disappointed with this medical practice's approach to patient care. They appear to completely disregard patients as individuals, displaying a shocking lack of compassion. Having been diagnosed with thyroid cancer, I underwent a partial thyroidectomy and was advised to undergo hormone tests. The hospital's letter clearly indicated that my blood test results required hormone pill prescription from my GP. However, when I presented this documentation, they coldly stated they would take up to 10 working days to address it, despite my clearly poor health. Prior to surgery, I consulted my doctor about persistent insomnia, which he dismissively attributed to cancer-related stress. Despite knowing my thyroid complications, he offered no substantive medical guidance, instead suggesting expensive online therapy - a response that demonstrates remarkable clinical inflexibility. Attempting to schedule an appointment is practically impossible, with phone lines perpetually jammed in the morning. Furthermore, I continue to experience unresolved abdominal pain, with repeated tests yielding no meaningful insights. My NHS app medical record is equally problematic, incorrectly stating that my thyroid cancer is resolved - a dangerous misrepresentation, given that I am still awaiting additional surgery and treatment. While there are numerous additional concerns, I strongly recommend patients seriously consider transferring practices, particularly when confronting significant health challenges.

Compassionate care from an amazing healthcare professional

Dr. Kenroy Hepburn provided me with an exceptional medical experience, and I am truly grateful for his care.

Compassionate doctor who truly cares about patients

I'm grateful to Dr. Khoka for being so compassionate and supportive in addressing my health concerns. Your guidance and assistance have been invaluable to me, and I truly appreciate your help.

Caring doctor worth the wait

Dr. Clery continues to provide her typical attentive and compassionate care, though scheduling an appointment with her remains quite challenging.

Great doctors who actually listen and care

The personnel here are incredibly compassionate and empathetic! I've encountered some truly disappointing primary care physicians in the past, but this medical practice has been exceptional from the start.

Exceptional service with precision and warmth

Welcoming and personable, yet incredibly precise and meticulous in addressing inquiries. Their attention to detail truly exceeded my expectations and left me thoroughly satisfied.

Skilled physio solved my rare medical mystery

I consulted a physiotherapist at the Practice regarding a perplexing issue that had been causing me discomfort. Upon researching the diagnosis online, I discovered that only a small percentage of medical professionals are familiar with this condition, and the previous doctor I'd seen was unaware of it. I appreciated the ability to directly schedule an appointment with the physiotherapist and receive rehabilitation exercises to help alleviate my symptoms.

Exceptional service that goes above and beyond

Consistently supportive, knowledgeable, and courteous.

Great product meets all my needs

Highly satisfactory interaction up to this point