Cramlington Health Centre
Great! (4 reviews)
Great! (4 reviews)
Patients reported positive experiences with the care they received during visits, noting friendly and attentive support from the practice. Service delivery during appointments was viewed favourably by those who accessed face to face care.
Telephone access emerged as a significant concern, with reports of consistent difficulty reaching the practice by phone. Patients experienced repeated disconnections and busy signals when attempting to call, creating a barrier to booking appointments and accessing services remotely. This access issue contrasts with the positive feedback about in person care experiences.
Appointment
Reception
Cleanliness
Care
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Seen on time
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Patients reported positive experiences with the care they received during visits, noting friendly and attentive support from the practice. Service delivery during appointments was viewed favourably by those who accessed face to face care.
Telephone access emerged as a significant concern, with reports of consistent difficulty reaching the practice by phone. Patients experienced repeated disconnections and busy signals when attempting to call, creating a barrier to booking appointments and accessing services remotely. This access issue contrasts with the positive feedback about in person care experiences.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Steven S.
one year ago
Bad!
Can't get through on the phone line
When I attempt to call, the line never connects and I consistently experience disconnections with a busy signal. It appears my number may have been blocked. Very disappointing.
Shelina A.
one year ago
Excellent!
Friendly reception made the visit straightforward
Excellent experience
Ali J.
2 years ago
Excellent!
Reception staff were friendly and helpful
Excellent experience with friendly and attentive support throughout my visit.
Julie A.
5 years ago
Excellent!
Finally got my vaccination appointment sorted
Getting my initial covid vaccination done, thankfully I might be able to get out and about again soon 🙏 xxx