Patient Experience Summary

Patients accessing the practice report positive experiences with appointment availability and responsiveness. When contacting the practice, individuals were able to secure urgent appointments promptly, demonstrating effective access to care.

The care experience itself was characterised by attentive communication and thorough clinical management. Clinicians provided focused attention during consultations, arranged necessary investigations, issued prescriptions, and coordinated specialist referrals as appropriate. This coordinated approach to care organisation and follow up arrangements contributed to positive patient impressions of the service.

Appointment

95.00 %
Excellent

Reception

90.00 %
Excellent

Cleanliness

85.00 %
Excellent

Care

98.00 %
Excellent

Respect

98.00 %
Excellent

Seen on time

90.00 %
Excellent

For practice staff

Respond to patient reviews

Monitor satisfaction trends

Generate CQC evidence reports

Claim & Manage Profile
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Practice Response Rate
0.00%

Shows how often this practice responds to patient reviews and feedback.

About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 01229 462591
  • The Surgery 92 Market Street Dalton-In-Furness Cumbria LA15 8AB

Patient Experience Summary

Patients accessing the practice report positive experiences with appointment availability and responsiveness. When contacting the practice, individuals were able to secure urgent appointments promptly, demonstrating effective access to care.

The care experience itself was characterised by attentive communication and thorough clinical management. Clinicians provided focused attention during consultations, arranged necessary investigations, issued prescriptions, and coordinated specialist referrals as appropriate. This coordinated approach to care organisation and follow up arrangements contributed to positive patient impressions of the service.

Appointment

95.00 %
Excellent

Reception

90.00 %
Excellent

Cleanliness

85.00 %
Excellent

Care

98.00 %
Excellent

Respect

98.00 %
Excellent

Seen on time

90.00 %
Excellent
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