Dipple Medical Centre

Endless Waiting and Frustrating Phone Calls

If I could give this GP zero stars, I absolutely would. They've been virtually useless since the 'pandemic' began, displaying excessive caution about what appears to be nothing more than a common cold. Moreover, a specific receptionist has repeatedly spoken to me in a disrespectful manner. I've been waiting nearly two years for a follow-up at the balance clinic, with each side blaming the other for the lack of referral. Meanwhile, I continue to suffer from vertigo and balance issues. I've been forced to pay for private blood tests because they refuse to arrange them, which is a significant financial burden I cannot sustain. Approximately a month ago, I called to explain my need for a blood test due to high iron levels and concerning symptoms. I was told to schedule a telephone appointment, which was set for two and a half weeks later. The day before the appointment, I was informed the doctor was sick, and the appointment was cancelled, requiring me to restart the entire process. Their phone system is a nightmare - you're subjected to four minutes of coronavirus information before joining a queue, then left on hold indefinitely, with a 90% chance no one will even answer. This GP is completely unfit for purpose, and frankly, the entire NHS is failing its patients.

Late again at this frustrating clinic

I'm here for a 1:30 appointment, and the receptionist has already informed me that the doctor won't be available for another 45 minutes! This is a recurring issue I've experienced before. Their time management is absolutely terrible! If they're consistently behind schedule, why not simply schedule my appointment for 2 PM in the first place? Where's the common sense in this approach?

Compassionate care at women's clinic

Fantastic reproductive health center. The physicians and medical staff are thorough and highly competent. My visit was positive, and I would gladly suggest this clinic to others.

Compassionate Doctors Truly Heard My Concerns

I can't recall the specific doctors' names, but I interacted with two different female staff members during separate conversations. Both were absolutely wonderful, showing incredible empathy, and for the first time, I felt genuinely heard. Following our phone consultation, they even conducted a thoughtful wellness follow-up. I'm perplexed by this practice's low ratings and am convinced these negative reviews cannot be a reflection of the medical professionals who provided my care.

Missed Diagnosis Nearly Cost Me Everything

I'm currently registered with Dr Arayomi's practice and attempted to consult about mental health concerns... they abruptly cancelled my appointment, and when I called the following day, they were unable to provide a clear timeline for rescheduling, merely placing me on a waiting list for a phone consultation.... it's fortunate I'm not experiencing suicidal thoughts, as this experience could have potentially pushed me into a critical state. I'm actively seeking alternative medical providers because these professionals seem solely focused on patient numbers rather than care. Absolutely appalling.... Furthermore, I had been repeatedly visiting the surgery for ongoing health issues... until ultimately switching practices, where after just two consultations, doctors discovered a significant brain tumour... which contrasts starkly with 7 months of repetitive, ineffective advice from Dr Arayomi and merely one month of targeted appointments and an MRI at my new practice leading to diagnosis. I filed a formal complaint with the NHS... and unsurprisingly, no meaningful action was taken.

Quick Support When I Needed Help

The staff went above and beyond to provide excellent support and assistance whenever I needed it!

Not What I Expected at All

Absolutely mind-blowing. I was completely unprepared for how incredible this product turned out to be. From the moment I first used it, I was stunned by its performance. Every single feature exceeded my expectations, and I found myself repeatedly amazed by its capabilities. The quality is top-notch, and the design is sleek and intuitive. I'm genuinely impressed and can't stop talking about how this has transformed my experience. Truly a game-changer that I would recommend to anyone looking for something extraordinary.

Reliable Support When I Needed Help

Smooth sailing all the way with this company. Whenever an issue has cropped up, they've been quick and effective in resolving it!

Terrible Service at My Local Medical Practice

Completely appalled by this medical practice's abysmal service, they demonstrate zero compassion for their patients and display an utterly disrespectful attitude. I am absolutely determined to file a formal complaint and escalate this matter to the highest possible authority!!!!

Dismissive Doctor Ignored My Chest Pains

The physician displayed an appalling lack of professionalism and empathy. When I described my chest discomfort, he dismissively claimed it was stress-related, attributing my symptoms to my speaking pace. I tried explaining that my symptoms were actually linked to medication changes, but he stubbornly argued against my perspective. When I confidently shared my understanding of IBS triggers, his condescending response was to sarcastically suggest I should just follow those triggers to reduce my medication needs. His attitude was completely unhelpful and demeaning.

Rude Receptionists Spoil a Good Medical Team

The medical staff, including physicians and nurses, are incredibly supportive and courteous. Unfortunately, the front desk personnel completely undermine the positive atmosphere. I've never encountered receptionists who are so discourteous! My entire family has independently experienced unpleasant interactions with them.

Disappointing visits with my primary care physician

I've encountered some unsatisfactory interactions with this particular physician.

Prescription Nightmare at Local Pharmacy

Requested two medications from my recurring prescription, only to be denied pending a review. I emphasized my immediate availability for consultation, yet they proposed an 8-day wait, which was completely unacceptable. Forced to seek assistance at Basildon hospital, where the issue was swiftly addressed and I obtained my medications within an hour. The reception staff were shockingly unprofessional and clearly unsuited to their positions. I intend to escalate this complaint and ensure such poor service is addressed.

Quick Morning Clinic Saved the Day

Secured a last-minute medical consultation today. The scheduling process appears to be functioning smoothly at present. There's flexibility with multiple appointment windows throughout the day. Successfully met with a physician in the East Wing area. The interaction was cordial and streamlined. After conducting some diagnostic tests, the doctor identified the specific infection type and prescribed appropriate antibiotics. Grateful for the prompt and professional service.

Unhelpful Doctor Ignored My Emergency Needs

I had a terrible encounter at this medical practice. The general practitioner was completely unresponsive to my urgent medical needs and flatly denied providing a necessary referral letter, showing a complete lack of concern for my critical situation.

Quick help at the south wing

Always had a smooth experience, the staff at the south wing were incredibly kind and supportive, helping me secure an appointment without any hassle and providing excellent guidance.

Terrible GP Ignored My Disabled Partner's Needs

I am utterly disgusted with this general practitioner. My partner, a triple amputee missing both legs and one arm, relies critically on his essential medication. His medical condition is permanent and unchanging. Yet, the doctors persistently and inexcusably refuse to prescribe his necessary medication. He has been forced to undergo multiple reviews for his zopiclone, a medication he desperately needs due to unbearable, unrelenting pain. Given his physical limitations, it is incredibly challenging for him to independently manage transportation, particularly while caring for our 5-month-old daughter while I work. Our first Christmas with our child will undoubtedly be ruined by his impending severe sleep deprivation. He is completely incapacitated and unable to function in daily life due to his inability to sleep. Remarkably, despite having a recent medical review just last month, his medication remains unprescribed until they can schedule another unnecessary doctors' appointment. This general practitioner's behavior is absolutely reprehensible.

Neglected My Medication Needs at This Practice

Completely disregarded my input regarding a medication assessment, despite not having a review in more than 24 months. I've since switched healthcare providers, and the new doctor is significantly more attentive. It's disappointing because the previous medical practice was otherwise excellent.

Doctors dismissed my health concerns repeatedly

The medical staff quickly prescribe antibiotics instead of conducting thorough diagnostic examinations for underlying health concerns. I've had to return repeatedly, advocating for more comprehensive testing. Additionally, the front desk personnel display a distinct lack of professionalism, with poor communication skills and an abrasive demeanor.

Long Wait Ruined My Doctor's Visit

The medical centre consistently disappoints with significant scheduling problems, as appointments are routinely pushed back by approximately 60 minutes. I cannot suggest this facility to anyone seeking timely healthcare services.