Dr Bk Jaiswal's Practice

Frustrating doctor care with confusing medical advice

My doctor recommended B12 injections every three months, but only informed me about this after a full year. Throughout the past year, I've had at least 6-7 appointments with her. My latest report from 01/07/2025 revealed a serious B12 deficiency. Following my blood test results, a nurse scheduled 5 B12 injections for me. However, during my third injection, the doctor claimed I can only receive 4 injections per year and questioned who authorized the additional shots. Furthermore, after my recent blood test, my diabetes medication was modified, and now she's changing my prescription again within just two weeks. The entire situation is extremely bewildering. There's no proper follow-up from my GP, and the doctor seems unfamiliar with my medical history, instead asking me who prescribed certain medications. Ideally, all this information should be readily available in the GP's system.

Incredible healthcare team with exceptional patient care

The staff at this medical facility, from the welcoming front desk personnel to the physicians, were incredibly supportive and went above and beyond to ensure patient care and comfort.

Exceptional care from tracy and dr svetlana

I dropped by the medical practice today and, as per usual, encountered top-tier service from the front desk staff—Tracy in particular stands out. She's truly invaluable to the clinic: consistently sharp, anticipatory, and exceptionally supportive. This was my initial consultation with Dr. Svetlana, and I was genuinely amazed. For the first time in a long while, I sensed that the healthcare professional genuinely understood my concerns. She was outstanding—comprehensive, focused, and remarkably enlightening. She meticulously walked me through every aspect of the appointment, and I finally experienced a thorough health evaluation, unlike the hurried interactions I've previously endured with Dr. Barnwell. Dr. Svetlana's compassionate approach and professional demeanor were truly remarkable. She brings a standard of care and expertise that the practice desperately requires. I sincerely hope they retain her—she's absolutely transformative! Jacqueline Phillip - Patient

Caring staff made my medical experience great

Wonderful surgical clinic staff, especially receptionists Karen and Tracy, who are absolutely top-notch!

Frustrating experience with mixed medical staff performance

If I could rate the medical staff individually, the receptionist would earn a perfect score, while the doctors would barely scrape by with a low rating!!!

Trusted medical care for decades and counting

I've been a loyal patient at this medical facility for more than two decades. The staff consistently demonstrate exceptional courtesy. The front desk team is welcoming and supportive. Despite the significant population growth in the area, I have absolutely no complaints about the practice's quality of care.

Terrible service and unprofessional medical practice

One of the most disappointing medical clinics I've encountered! Completely futile and draining experience! Their phone lines are perpetually congested, leaving patients hanging indefinitely. The physicians consistently disregard scheduled appointment times, yet paradoxically demand punctuality from patients, threatening to deny consultations for even slight tardiness. This abysmal service has been a persistent issue for an extended period.

Amazing healthcare team that truly cares

The front desk team is absolutely outstanding - consistently friendly, supportive, and warm. Medical professionals here demonstrate exceptional compassion and dedication, with patients clearly being their top priority. I cannot overstate how remarkable this healthcare service is - what a blessing to have such an incredible team available when we require medical assistance!

Compassionate care from understanding medical professionals

The front desk staff are attentive and genuinely committed to addressing your concerns. Dr. Jaiswal comes across as a compassionate and approachable professional who makes patients feel comfortable.

Terrible customer service at local medical practice

Absolutely dreadful service at this medical practice. Without fail, whenever I visit, their phone is continuously ringing while the receptionists are engrossed in conversation, completely ignoring incoming calls. This morning, I attempted to schedule an urgent appointment and had to endure 6 separate call attempts. Each time, they let the phone ring for around two minutes before finally answering. Completely unacceptable!!!!!!!!

Friendly staff but frustrating phone connection issues

The front desk staff are absolutely delightful and welcoming, but I'm experiencing significant frustration with their telephone booking system, as my calls consistently fail to connect.

Exceptional healthcare with compassionate and reliable service

Throughout the past eight years, my experience has been consistently outstanding. The staff and physicians are top-notch, demonstrating genuine compassion and professionalism. Every interaction makes me feel truly valued and cared for. When scheduling appointments for my child, the reception team is always courteous, and wait times are minimal. Having such a remarkable healthcare facility in my local area is something I deeply appreciate. They consistently deliver exceptional service.

Awful service avoid this gp at all costs

Absolutely dreadful medical practice - steer clear! Their waiting room times exceed three-quarters of an hour, and attempting to contact them by phone is like navigating an impossible maze. Save yourself the frustration and look elsewhere for healthcare.

Compassionate care from a wonderful medical team

Exceptional medical team and general practitioner... They genuinely prioritize patient care with utmost dedication. Continue maintaining this outstanding level of service... Warmest regards...

Terrible healthcare with incomprehensible medical staff

Absolutely dreadful establishment! Complete financial drain! The wait is unbearably long! The medical staff are terrible! Their language skills are so poor that even the front desk personnel struggle to comprehend them. I'm not being discriminatory, but when consulting a physician, I expect to understand what they're communicating. Truly an awful encounter overall! I'm determined to switch healthcare providers, regardless of distance from my home! I'd give zero stars if the rating system allowed it! :(

Compassionate care that truly makes a difference

Exceptional level of service. The administrative team stands out for their warmth and compassion. Highly professional and well-structured! Dr Jaiswal and the locum physicians demonstrate extensive expertise, offering my family top-tier medical attention. They allocate available time generously, actively listen, and display authentic concern and understanding.

Rushed and dismissive doctor ignored my health concerns

Felt rushed during the appointment with no opportunity to fully discuss my health concerns. The doctor barely acknowledged my medical history and focused solely on a single issue. It was clear he was disinterested and eager to move on, as evidenced by his abrupt exit immediately after our consultation.