Drs Reddy & Nunn - The Medical Centre

It was great, now it is at best poor.

You have to use online forms for everything. The problem is the forms are not the same as humans and if there is an issue you can not resolve it. Remember the TV character with the catchphrase ‘computer says no’. That is the very essence of this surgery. The surgery has gone from a place where the staff used to care to what appears to be a run-for-profit cash machine for deplorable doctors. Shame on them… people will die because of the lack of care here.

Frustrating medication delivery disrupts my health routine

I recently began a new daily medication regimen, and I was just informed that I cannot place an order until August 6th. By the time it arrives, I'll have depleted my current supply, forcing me to ration my medication by taking one pill instead of the recommended two. These are blood thinners, which I now require for life, and I must consult my healthcare provider if I miss a dose. Despite this frustrating ordering issue, the overall medical care I've received has been excellent.

Pharmacy service saves the day with quick help

I had intended to place my medication order online but accidentally missed clicking the submission button. With my supply of one tablet set to deplete by tomorrow, I visited the pharmacy today on May 30th. They promptly processed my prescription and transmitted it to the pharmacy in under 40 minutes, and the pharmacy staff managed to prepare my medication just before closing time. I wanted to share this positive experience, as one often hears numerous complaints, and it's important to acknowledge excellent service when it occurs.

Disappointed by healthcare provider's unfair medication policy

Disregarding their established Shared Care Agreement for prescribed medication, I have been left without any explanation for their failure to comply

Caring nurse saves the day with expert care

I recently visited for my B12 injection and met with a healthcare professional named Sarah Blackburn (hope I've remembered her name correctly). I mentioned my concern about missing my previous warfarin blood level check. Sarah was incredibly helpful and went above and beyond by checking my blood levels, which I deeply appreciate. It turned out my blood level had indeed dropped. I'm truly impressed by the exceptional service and her kindness. Thank you again for your thoroughness and care. Best wishes, Neil Heath

Exceptional medical care from trusted family doctors

My spouse and I have been patients at this medical practice for nearly two decades. Throughout our time here, we've consistently experienced top-tier healthcare. Every staff member, from the front desk to the medical professionals, demonstrates exceptional politeness. We frequently hear distressing accounts from acquaintances in Scarborough who struggle to secure medical appointments, often facing weeks-long waiting periods. Individuals who have transferred to our practice from other local clinics in Bridlington are consistently amazed by the outstanding quality of care and service they receive.

Caring practice fails patient in critical health moment

A Compassionate Practice? Think Again In January 2024, after a brief 2-minute examination, they diagnosed a hernia and advised weight loss and a support belt. By September/October, I returned seeking pain relief, leading to a scan, CT scan, and ultimately a colonoscopy while under hospital care. Colon cancer was discovered, prompting an urgent November operation where part of my colon was removed, with the devastating news that the disease had spread to my liver. I'm currently undergoing chemotherapy, hoping for liver resection surgery followed by additional treatment. Regarding the supposed "caring" aspect... I received a message suggesting a spring COVID booster, which I was eager to receive. After consulting my consultant, who confirmed it could only be administered during a treatment-free period due to my compromised immune system, I explained my chemo cycle: 5-day rest periods after 15 days of continuous treatment. When I called the practice to discuss potential vaccination windows—Easter weekend or May 8th—I was met with a dismissive response from a supposedly medically qualified receptionist who flatly stated no clinics were available and suggested I find alternative vaccination options. And just like that, the conversation ended. A CARING PRACTICE...? Hardly.

Unprofessional care leaves patient frustrated and unheard

I'm currently searching for a new healthcare provider because my current doctor exhibits racist behavior, a topic many hesitate to discuss when it involves white patients. I've visited their office multiple times and consistently feel like a medical guinea pig, as they persistently prescribe medications unrelated to the specific health concerns I've explicitly shared. The entire situation is utterly absurd.

Swift and friendly dental care experience

Quick scheduling, friendly personnel, and top-notch customer care

Reliable phone support with minimal wait times

Swift and dependable assistance. There might be a brief 10-minute hold when calling, but they consistently provide convenient same-day scheduling that meets your needs.

Terrible experience with mixed medical staff performance

This has got to be the most disappointing surgical experience imaginable. The staff's attitude is incredibly unhelpful and pompous. It's truly unfortunate because some of the medical professionals are genuinely exceptional.

Terrible service and frustratingly slow scheduling

When you desperately need a quick consultation and reach out early in the day, their scheduling system bizarrely assigns you an appointment a week later - how does that even make sense?

Terrible pain management after my spinal surgery

I'm enduring excruciating agony after my spinal procedure. I contacted the surgical practice seeking the pain medication prescribed by the hospital consultant, but received no response. As a result, I was forced to cobble together various pain relief options throughout the weekend, feeling so desperate that I was indifferent to my own survival. The intensity of my suffering was so overwhelming that death seemed preferable. The medical staff demonstrated absolutely no compassion or concern for my condition, at least from my perspective.

Exceptional service with a caring touch

Incredibly professional service - I couldn't be more appreciative!

Exceptional care from ellen at bridlington clinic

Met Ellen during my recent visit Her customer service was absolutely exceptional - incredibly detailed and compassionate. She truly represents the best of Bridlington's professional standards

Beware of unregistered doctors providing medical care

relies on non-registered practitioners to provide medical care. consistently recommend verifying the doctor's GMC registration status before treatment.

Disappointing medical care from my clinic

Far from impressed with this product. It doesn't meet the standards I was expecting, and the overall experience has been disappointing. The design and functionality fall short of what I had hoped for, leaving me feeling let down. While it might work for some, it definitely wasn't the right fit for me. I would hesitate to recommend this to others based on my personal experience.

Terrible customer service and endless waiting times

Attempting to schedule a follow-up consultation has been incredibly frustrating! Previously, I was informed I was 17th in line, which is absolutely ridiculous! They desperately need to hire more personnel. I've completely given up at this point!

Amazing service with minor phone wait issues

Visited for the first time and had a positive experience overall. Can't find any significant issues with the service, though their phone wait times are frustratingly long - but that's pretty standard across the industry, to be fair.

Frustrating medication prescription and availability issues

Continuing to prescribe medications that are unavailable or hard to obtain, such as MONOMIL XL 60, is frustrating and impractical for patients.