Edith Cavell Practice

Kind and patient approach to answering questions

The healthcare professional I saw was kind, empathetic and knowledgeable. They demonstrated patience and thoroughly addressed all of my questions. I am very satisfied with the care I received. Thank you.

Efficient and helpful reception staff made me feel confident

Efficient, helpful and great with patients I feel confident when attending appointments at this practice

Felt properly listened to and thoroughly assessed

The clinician was very thorough and asked me lots of questions.

Friendly reception made the visit pleasant

Positive

Professional and kind consultation experience

I am very happy with my recent consultation at this practice. The clinician I saw was always very professional and kind. They have considerable experience at this GP practice and have always been very efficient with their patients. I am very grateful for the service provided during my visit. Thank you very much for the care received.

Friendly reception made the visit pleasant

Positive

Helpful and considerate during my appointment

The healthcare professional I saw was very nice and extremely helpful.

Friendly receptionists made me feel supported

A welcoming practice with approachable front desk staff and experienced clinicians. I have consistently felt looked after throughout my visits. Appreciation to everyone on the team!

Helpful support for ongoing health monitoring

I'm very pleased with the care I've received. The clinician has been helpful in assisting me to keep track of my respiratory condition.

Helpful staff made me feel welcome

I'm very happy with the surgery. The staff are helpful and friendly, and I particularly appreciated my appointment with the clinician I saw.

Felt heard and given proper time

The healthcare professional took time to listen to my concerns. I did not feel rushed during the appointment. It was clear that they were genuinely interested in helping me address my symptoms.

Thorough appointment sorted multiple issues well

I was very pleased with my experience at this practice. The clinician was thorough and took time to address multiple concerns during the appointment, which meant I didn't need to schedule additional visits. I felt significantly better after the consultation.

Felt properly listened to and well explained

The clinician took time to explain the procedures and what I could expect during my visit.

Nurse took time to explain everything clearly

The healthcare professional demonstrated a professional manner, responded to my inquiries with sincerity, and provided clear explanations of the information relevant to my care.

Felt truly listened to and understood

I would appreciate it if I could continue seeing the same healthcare professional. They have been consistently kind and empathetic throughout my visits. Thank you.

Kind and professional approach to my care

The clinician was kind and lovely, treating me in a pleasant and professional manner.

Felt listened to during diabetes appointment

The diabetes specialist nurse was very professional, easy to communicate with, and thorough in their approach. They deserve high praise for their service.

Felt genuinely heard during my appointment

The clinician I saw was very professional and provided excellent service, making me feel genuinely listened to, which is something I find refreshing. I would be delighted if they could become my regular healthcare provider and remain at the practice for a long time.

Clear explanations that really addressed my concerns

A comprehensive discussion addressing all of my worries. The information was communicated in a straightforward and easy to understand manner.

Kind and patient approach made all the difference

Very happy with my visit, thank you very much to the clinician who saw me, they were very kind and patient with me.