Elizabeth Avenue Group Practice

The best run practice I have ever used.

All staff are unfailingly helpful, efficient and friendly. The reception staff are terrific and are very patient despite, as recently, I had forgotten something declared when I apologised that it was no trouble (even though it turned out to be an unnecessary phone call). The doctors are careful and above all, listen very carefully as do all the Nurses and Nursing Assistants. The practice is well run. All in all it leaves me feeling very safe.

Regular wound dressing appointments went smoothly

I have been a patient at this practice for over a decade, and until lately I seldom required healthcare assistance. Over the past month, I have needed regular wound care appointments scheduled every few days, and the standard of service provided has been excellent. The clinical staff members involved in my care have been outstanding and very supportive. I am grateful for all the help I have received.

Felt listened to during my visit

Positive experience with care received

Quick response to econsult form request

I had a great experience at the Elizabeth Avenue GP practice. I submitted an online consultation form and received a call from the doctor within an hour, who asked me to attend the clinic for an appointment right away. The clinician was thorough, attentive, respectful and reassuring. They arranged all the necessary referrals promptly. I would recommend this practice.

Website booking got quick response same day

Excellent experience overall. I submitted an appointment request through their online portal and received a response from the practice the same day. During my visit, everything proceeded smoothly: there was no waiting time (as mine was an early slot), and both the reception staff and clinician were friendly and supportive throughout.

Responsive and easy to get appointments

I have been a patient at this practice for a considerable time and have found the GP to be competent and reliable. They respond promptly to patient enquiries and it is generally straightforward to obtain an appointment when required.

Felt listened to and appointments came through quickly

I consistently have positive experiences at this practice. The team demonstrates warmth and professionalism, and I particularly value the respectful manner in which I'm treated. The appointment availability is excellent. Thank you!

Consistent care and feeling well listened to

I have been a patient at this practice for four years and have consistently received good care from the clinical staff. My health concerns have been appropriately managed. I am very grateful for the support I have received.

Caring approach to solving health problems

I've had wonderful experiences at this practice. The clinical staff consistently demonstrate compassion and attentiveness, and they work effectively to address the root causes of health concerns. I'm very grateful for the care received!

Quick appointment and felt well listened to

The healthcare professional I saw today was genuinely helpful and provided a prompt follow-up. The appointment was scheduled efficiently, and they demonstrated excellent rapport with my young child. I'm very grateful for the care provided.

Professional service with a caring approach

Outstanding, competent and compassionate care. Much appreciated.

Felt listened to and well cared for

Swift attention and support. I consistently feel assured and well-looked after when visiting this practice.

Helpful practice with caring approach

The healthcare provider was excellent when working with my child, and I have consistently found the practice to be very supportive, particularly since becoming a parent. The entire team has been wonderful with my little one.

Got seen same day and felt listened to

Excellent local practice. Received a same-day appointment with a clinician who demonstrated kindness, clarity and expertise. Would highly recommend.

Efficient online consultations with responsive support

The medical professionals at this practice are consistently supportive and approachable, demonstrating good clinical judgment. The online consultation system, while different from traditional phone contact, proves to be remarkably efficient in practice, typically providing responses within the same day. Much appreciated!

Quick appointments and attentive listening

Wonderful medical practice! I consistently receive prompt appointments and the clinical staff are excellent!

Friendly reception staff made booking straightforward

An excellent medical practice that delivers outstanding care. The clinical staff are highly skilled and provide exceptional service.

Helpful staff saw me promptly

Attended the practice and found all team members to be extremely supportive and accommodating. I was seen without delay and received sensible guidance. I'm optimistic about my recovery in the coming weeks.

Felt genuinely listened to during consultations

I would like to endorse the positive comments made in a previous review about my GP. This clinician is a wonderful, caring professional who is very thorough, always follows things through diligently and never fails to give adequate time during consultations - a rare quality found in general practice today. I'm so glad to have this GP, as I always request to see them and prefer not to see anyone else. I would also like to highly commend one of the practice nurses. As well as being highly competent and professional, they have a lovely sense of humour and it is always a joy having an appointment with them. Last but by no means least, I want to mention one of the practice pharmacists. They are extremely knowledgeable, are always able to find a solution to any prescription query and are also a lovely person. It is these three members of staff who are, as far as I'm concerned, the best in their respective professions.

Helpful staff made me feel welcome

The staff demonstrated genuine helpfulness and maintained a warm, approachable manner throughout my visit.