Elizabeth Avenue Group Practice

Felt listened to during my appointment

The healthcare professional I saw was fantastic.

Felt listened to and treated with warmth

I had a positive experience at the practice. The clinician I saw was particularly warm, professional, and helpful throughout my visit.

Responsive doctor who listens to concerns

I have been attending this surgery for many years, and my family member has also been a patient here. We have consistently felt this is an excellent medical practice for our needs. One of the clinicians at the surgery stands out as particularly skilled and compassionate. They demonstrate genuine care, take time to listen to patient concerns, and ensure appropriate referrals are made when necessary. They also respond promptly to online consultation requests.

EConsult system made booking straightforward

I have been very pleased with this practice since relocating to the area. The online consultation system represents a positive step forward for modern healthcare delivery. During my recent appointment, the clinician was particularly helpful and communicated clearly. The reception team has consistently demonstrated friendliness and professionalism. My previous visits with the specialist nurses for routine health matters were similarly positive experiences.

Helpful staff and quick appointments

The visits have consistently been positive. The staff members are attentive and the appointment scheduling is efficient.

Helpful receptionists made booking straightforward

I have been attending this practice for four decades. Throughout this time, I have consistently received excellent care from the various clinicians who have worked here, and the reception team has always been particularly accommodating and supportive. Over the many years, my experience has been entirely positive, with helpful guidance and assistance whenever needed. This is a first-rate practice.

Surgery reception was helpful and friendly

Excellent experience at the practice.

Quick response to evening e-consult request

This has been my family's local GP practice for approximately three years, and it stands out as the best we have experienced. I submitted an online consultation in the late afternoon today and was seen the same day in the early evening by a clinician who demonstrated exceptional kindness and provided thorough, informative guidance. My overall experience at this practice has consistently been positive and supportive across all interactions, including with the reception staff who have been excellent.

Friendly staff made me feel heard

Had a really clear and helpful consultation today. Overall, I have only positive things to report about this practice - the staff are friendly and the standard of care is good.

Felt listened to during my appointment

Excellent service and positive experience with the clinical team.

Helpful phone consultation with patient interpreter support

The clinician demonstrated professionalism, understanding, and provided excellent interpretation support. The telephone consultation was particularly helpful, and I appreciated the patience and assistance offered throughout the call. Thank you for the support provided.

Helpful practice that sees you promptly

Extremely supportive experience, I was able to get an appointment on the same day. I have been a patient at this practice for quite some time and I really appreciate what they offer!

Felt heard and well explained during appointment

The healthcare professional was excellent and made considerable effort to help me feel comfortable during my visit. They provided clear explanations throughout and demonstrated attentive listening skills.

Quick appointment after calling in

The healthcare professional I saw was very helpful and friendly. The practice demonstrated excellent responsiveness and was able to accommodate me promptly following my initial contact.

Helpful practice that listens to concerns

This is an excellent GP practice. The medical professionals here have consistently demonstrated helpfulness towards both me and my family members. During a recent appointment, I was seen by a clinician who displayed a genuinely compassionate approach and conducted comprehensive examinations along with detailed guidance.

Practice was responsive when I needed help away

The clinical team and other staff members at the Elizabeth Avenue location, including the nursing staff, have been excellent. I consistently receive prompt callbacks and have experienced the practice to be very attentive to my needs across various situations, such as arranging prescriptions to be sent to pharmacies when I've been travelling away from the area.

Helpful reception staff made the visit pleasant

The staff members at the medical practice have demonstrated considerable kindness and helpfulness throughout my visit with the healthcare provider.

Attentive care over many years

I have been a patient at this practice for a considerable time and have consistently experienced attentive, caring and professional service. I would strongly recommend them.

Felt truly listened to and cared for

The healthcare professional demonstrated excellent listening skills and showed genuine care throughout the appointment. Much appreciated.

Helpful staff made me feel genuinely listened to

I have consistently received outstanding care at this practice across all interactions with clinical and administrative staff. The team demonstrates a genuinely compassionate approach and provides support to the best of their ability despite systemic pressures. I would happily recommend this practice to others.