Poor! (3 ratings)
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
Rozzi Parry10 months ago
Bad!
Seen On Time
Deceptive practices and poor mental health care
Patients have been discovering discrepancies in the information provided by this medical practice. It appears they're giving conflicting details to different individuals seeking mental health assistance. One person was informed there's no mental health specialist available, while another was told Dr. Holden fills this role. When questioned about the lack of transparency, the staff offered vague excuses about limited resources. The inconsistency in communication is deeply troubling, especially for those in dire need of mental health support. Interactions with the staff often leave patients feeling worse, with some reporting increased suicidal thoughts after being told, "There's nothing we can do for you." The overall experience at this practice is extremely disappointing and potentially dangerous. It's advisable to seek care elsewhere.
Pixie Smallone year ago
Endless wait, no help: Mental health neglect
I waited for an excruciating 65 minutes just to be seen for a basic consultation. The personnel at this establishment evidently have little regard for psychological well-being. This marks the sixth consecutive visit where I've openly conveyed my difficulties, yet no assistance has been forthcoming. The lack of support and empathy is truly disheartening, leaving me feeling more distressed than when I arrived.
Nigel Readingone year ago
Great!
Human connection: A system's success story
The apparatus coalesced effectively on this occasion. A genuine encounter with a living, breathing individual transpired.
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Rozzi Parry10 months ago
Bad!
Appointment
AverageReception
PoorCleanliness
PoorCare
PoorRespect
AverageSeen On Time
PoorDeceptive practices and poor mental health care
Patients have been discovering discrepancies in the information provided by this medical practice. It appears they're giving conflicting details to different individuals seeking mental health assistance. One person was informed there's no mental health specialist available, while another was told Dr. Holden fills this role. When questioned about the lack of transparency, the staff offered vague excuses about limited resources. The inconsistency in communication is deeply troubling, especially for those in dire need of mental health support. Interactions with the staff often leave patients feeling worse, with some reporting increased suicidal thoughts after being told, "There's nothing we can do for you." The overall experience at this practice is extremely disappointing and potentially dangerous. It's advisable to seek care elsewhere.
Pixie Smallone year ago
Bad!
Appointment
AverageReception
AverageCleanliness
BadCare
PoorRespect
BadSeen On Time
BadEndless wait, no help: Mental health neglect
I waited for an excruciating 65 minutes just to be seen for a basic consultation. The personnel at this establishment evidently have little regard for psychological well-being. This marks the sixth consecutive visit where I've openly conveyed my difficulties, yet no assistance has been forthcoming. The lack of support and empathy is truly disheartening, leaving me feeling more distressed than when I arrived.
Nigel Readingone year ago
Great!
Appointment
AverageReception
GreatCleanliness
AverageCare
ExcellentRespect
AverageSeen On Time
GreatHuman connection: A system's success story
The apparatus coalesced effectively on this occasion. A genuine encounter with a living, breathing individual transpired.