Faircross Health Centre

Impossible to get an emergency doctor appointment

Previous comments are absolutely spot on. Starting from 8:43am, I attempted to secure an urgent consultation, repeatedly dialing without success until 8:53am, then tried again at 8:56. When the receptionist finally answered, they informed me all 10 emergency appointments were already filled. With just one phone line, these slots vanished within mere minutes. This medical practice deserves to be shut down or completely overhauled. It's transparently a misuse of public funding. If I could rate them below the minimum rating, I absolutely would. Utterly unacceptable service.

Worst doctor ever terrible medical care nightmare

It's astonishing that this medical practice remains operational with such an appallingly incompetent GP. The issue isn't with the reception staff, but Dr Prasad, who, if still employed, should have lost her medical license years ago. The number of times this practitioner condescendingly rolled her eyes, labeling patients as hypochondriacs and dismissing concerns with generic advice to "take paracetamol and hydrate" is truly outrageous (a sentiment shared by my family, friends, and neighbours who were also patients here). She consistently disregarded my health concerns and demonstrated a shocking lack of understanding of even the most common medical conditions. Her qualifications are baffling. I firmly believe her medical neglect potentially contributed to my mother's stroke - had she genuinely listened and examined my mum, the outcome might have been different. If possible, I would rate this practice with negative stars to reflect the abysmal standard of care!

Terrible service and long wait times at clinic

Extremely dissatisfied with this medical practice. The front desk staff seem disinterested and unaccommodating. Phone lines are perpetually busy, and calls go unanswered for extended periods. Scheduling an appointment takes around a fortnight. Dr. Prasad is consistently unavailable, with Dr. Sinha consistently filling in.

Terrible healthcare nightmare at this disrespectful clinic

One of the most incompetent medical practices with the most unprofessional healthcare providers imaginable. Extremely disrespectful and completely useless. My general practitioner actually burst into laughter when I explained that I was experiencing back pain after an accident!? Utterly appalling! If the rating system allowed it, I would give them zero stars. This clinic desperately requires either complete staff replacement or total shutdown, as these individuals are nothing short of absolute buffoons.

Absolute nightmare customer service from start to finish

If I could, I'd rate this zero stars. Absolute nightmare. I made 62 calls and never got an answer. The receptionist was incredibly disrespectful and lacks even the most basic communication skills.

Terrible service and endless waiting at this practice

Scheduling an appointment is practically impossible, the front desk staff are discourteous, and their prescription processing is incredibly slow. I was forced to wait seven days just to get a simple nasal spray prescription released. Undoubtedly the most ineffective medical practice I've encountered.

Terrible service and unprofessional medical staff

Absolutely terrible front desk staff, displaying discourteous and ineffective service. Attempted to escalate concerns to the practice supervisor, who pledged a return call but ultimately ignored the issue completely. I will definitely not endorse or suggest this facility to anyone.

Comprehensive NHS GP services for locals

This local medical center offers comprehensive NHS general practice care, catering to the needs of area residents. The facility boasts a team of attentive receptionists ready to provide guidance and support to patients seeking assistance.

Exceptional care at Faircross Health Centre

I recently had the pleasure of visiting Faircross Health Centre accompanied by my support staff. The reception team's warmth and helpfulness immediately put me at ease. During my appointment, I was seen by my regular physician, a compassionate female doctor who provided exceptional care. Her patience and understanding, particularly given my special needs, were truly commendable. The level of service I received was outstanding, and I wholeheartedly endorse this GP surgery with a five-star rating. My sincere gratitude goes out to the entire team for their continued excellence in healthcare provision.

Worst experience ever, stay far away

Terrible experience... I'm utterly shocked by the way people can behave. I strongly advise you to steer clear of this place if at all possible.

Terrible healthcare experience with dangerous medical neglect

1. The wait time is so excruciating, you might expire before receiving assistance. 2. Mental health support is non-existent; an A&E psychiatrist's referral means nothing - you'll merely be handed an impersonal leaflet. 3. Their medical approach is reduced to dispensing Paracetamol and Ibuprofen as cure-all solutions. 4. Basic medical procedures are botched - they couldn't even accurately measure my weight, arbitrarily inflating it by 10 kg. Urgent care requires persistent advocacy. Remarkably, they can expedite a blood test when motivated, but you must be prepared to battle for every ounce of attention.

Terrible product that failed to meet expectations

Steer clear of this!

Attentive staff and expert doctors

The medical team demonstrated exceptional attentiveness, with the support staff exhibiting a keen awareness of patient needs. The physicians impressed me with their extensive expertise and in-depth understanding of various medical conditions. Their combined efforts created an environment of professional care and competence.

Terrible service and frustratingly limited doctor availability

A frustratingly inefficient medical practice that seems designed to test patients' patience! The doctors maintain an extremely limited schedule, appearing for mere hours just a few days per week, which consistently results in multi-week waiting periods. Steer clear of this clinic at all costs.

Exceptional care at Faircross since 2000

I've had the pleasure of being a patient at this practice since relocating to Barking back in 2000, and I couldn't be more satisfied with the care I've received. The entire team, from the reception staff to the medical professionals, has consistently demonstrated exceptional dedication and support. The doctor, in particular, stands out for their empathy and willingness to go above and beyond in addressing patients' concerns. Their approachable demeanor and genuine interest in my well-being have made every visit a positive experience. Throughout the years, I've encountered no issues whatsoever, which speaks volumes about the practice's commitment to quality healthcare. I'm truly grateful for the outstanding service provided by everyone at Faircross – your efforts haven't gone unnoticed and are deeply appreciated!

Worst medical service ever for new parents

Absolutely worthless service. Whenever I attempted to schedule a consultation for my infant, they consistently claimed to be fully booked or lacking a physician. What's the purpose of maintaining a general practitioner if their standard response to any medical concern is to redirect you to the emergency department? Multiple times, I encountered the clinic shuttered during standard business hours, with nothing more than a vague apology note stating they were closed for the day.

Terrible service that ruined my entire experience

Absolutely dreadful employees. Completely useless and not worth dealing with under any circumstances.