Farnham Road Practice

Compassionate care: Dr. Kudhail's dedication shines

I deeply appreciate Dr. Kudhail's exceptional commitment and attentiveness. His compassionate approach and genuine kindness have significantly impacted my experiences during appointments, both for myself and my son. The empathy and care he demonstrates are truly remarkable. I'm consistently grateful for the time he dedicates to each consultation. Dr. Kudhail never rushes through our interactions, always lending a patient ear and offering reassuring words. His unwavering prioritization of patient well-being is evident in every encounter. I feel compelled to express my sincere gratitude for the support and care he's provided. His dedication to his patients, especially to my family and me, is truly commendable. Dr. Kudhail is an absolute treasure in the medical field. His tireless efforts and unwavering commitment do not go unnoticed. The way he consistently exceeds expectations is truly praiseworthy.

Exceptional care at Farnham Rd by Duniya Siddiqi

I had an exceptional experience at the Farnham Road branch. Duniya Siddiqi, the physical associate, went above and beyond in her assistance. Her approach was characterized by genuine kindness and respect, making me feel truly valued as a customer. I'm immensely grateful for the outstanding service provided.

Rushed surgery dismisses patient's concerns

I experienced a deeply disappointing encounter at this medical facility. The surgeon's dismissive attitude was shocking, as they bluntly stated they had no time to address my concerns. Such unprofessional behavior left me feeling devalued and neglected as a patient. It's alarming to think that a healthcare provider would prioritize their schedule over a patient's well-being. This experience has severely eroded my trust in their care and I would caution others to reconsider seeking treatment here.

No Response to My Complaint

I made a complaint about Dr Tawana 6 months ago and despite requesting updates several times, I’ve received no response. Dr Tawana was so disrespectful to my husband who was in a great deal of pain in a telephone consultation and casually mentioned he had cancer when other medical professionals were waiting to see outcomes of medical investigations before discussing this.He advised my husband that it was his own fault that he hadn’t yet received a scan appointment as he must be calling the wrong number and then asked’do you know how many people are diagnosed with cancer each week at this surgery’, to emphasise he was just one of many. I cried when I heard the way he treated him. My husband died 4 weeks later. This is not the first time I’ve heard a conversation with this GP being disrespectful but I must add every other GP we saw at the surgery were kind and supportive.