Firs Surgery

Saima and Dr wasif made my day

I want to start by praising Saima Kauser, the practice manager, who is absolutely wonderful! She has been incredibly helpful, and I am truly grateful for her support. A big thank you to Saima for everything she has done for me! Now, I must talk about Dr. Wasif Siddiqui, who is undoubtedly one of the most exceptional doctors I have ever encountered. My first interaction with him was during a telephone consultation, and I was immediately impressed by his professionalism, efficiency, and warmth. Even though I was feeling quite unwell, he managed to make me feel significantly better just through our phone conversation. Today, I had the opportunity to meet him in person, and he was exactly as I had perceived him during our initial call - professional, efficient, and incredibly kind. While I have been fortunate to meet many excellent doctors throughout my life, Dr. Wasif Siddiqui stands out as truly extraordinary. The letter he wrote on my behalf was absolutely remarkable. I was completely astounded by its professionalism and quality. I was so impressed that I wished I could compensate him more, though I understand that's not permitted. I feel immensely grateful and privileged to have met such an outstanding healthcare professional. A huge, heartfelt thank you to Dr. Wasif Siddiqui for making my experience today so positive and memorable! 👏

Great care from friendly doc

Dr. Khan is an exceptional healthcare professional - truly top-notch!

Staff went above and beyond today

Polite service and quick assistance. Extremely accommodating

Compassionate care when we needed it most

The core principles of medical care—encompassing empathy, skill, dialogue, bravery, and dedication—are beautifully embodied by healthcare professionals like Corinne Smith and Dr. Khan at Firs Surgery. Navigating a loved one's health decline is emotionally overwhelming, but the unwavering support from their medical team has been my lifeline. Corinne's exceptional responsiveness, even during unexpected circumstances, has significantly lightened my caregiving load, transforming each interaction into a positive experience. Dr. Khan's patient-centered approach is truly exceptional; he personally visited to monitor my husband's condition, demonstrating a level of commitment that transcends routine medical practice. Despite the systemic challenges of healthcare—such as staff shortages and institutional pressures—these professionals maintain an extraordinary standard of compassionate service, driven by genuine passion and profound empathy. Their collective approach reflects a holistic understanding of patient care that extends far beyond medical treatment. My appreciation for Corinne, Dr. Khan, and the entire Firs Surgery team knows no bounds.

Caring doctors who truly listen

I want to express my heartfelt appreciation for Dr Khan, Dr Butt, Karin at reception, and the practice nurse. Throughout my years as a patient, they have consistently demonstrated exceptional care and service that far exceeds expectations. The level of professional conduct at this medical practice is truly remarkable. Mrs Isobel Trueman Mr Andrew Trueman

Dr Khan saved my day

One of the top medical practices I've encountered. Exceptional service with incredibly supportive receptionists who are always ready to assist with any concerns, whether for myself or my family. Unlike many other clinics where booking appointments can be challenging, this surgery makes scheduling seamless. Dr. Khan is an outstanding physician whom I consistently choose for my healthcare needs. Truly fantastic and helpful - my sincere appreciation to the entire team xx

Quick covid test before work

Arrived promptly, standard excellent service, staff responsive and clear about when results would be available

Friendly nurses made my day better

Exceptional, compassionate, and highly attentive personnel who go above and beyond to provide outstanding service.

First visit with dr khan went well

During my initial consultation with Dr. Khan, I found him to be incredibly meticulous and professional. He took the time to make me feel comfortable and explained everything in a clear, comprehensible manner. His approach was exceptional, and I have absolutely no complaints. I was truly impressed with the quality of care I received.

Saved me during a stressful hospital booking

Despite a confusing situation with my hospital appointment scheduling - which was time-sensitive and not caused by me - the practice manager demonstrated exceptional compassion. She fully understood the significant stress I was experiencing and proactively worked to resolve the booking issue, going far beyond her typical duties to ensure I could be seen quickly. Her helpfulness left me feeling incredibly thankful and immensely relieved.

Firs practice saved my mental health

I cannot speak highly enough of Firs. My previous medical experience left me emotionally devastated, pushing me to a point of despair and suicidal thoughts due to constant gaslighting, which triggered severe panic and anxiety. Despite multiple complaints, no improvements were made. After switching to this practice, my faith in the NHS and my personal healing journey was completely renewed. They genuinely prioritize patient welfare and actively work to support recovery. Every concern I raise is carefully heard and thoroughly investigated, without forcing me into emotional distress. From the reception staff to the pharmacist, doctors to the practice manager, everyone demonstrates remarkable compassion while maintaining professional standards. Medical appointments are no longer an overwhelming or exhausting experience. ⭐⭐⭐⭐⭐

Warm welcome at neighborhood cafe

Connected me with like-minded people and made me feel I belong

Nurse made my visit so much better

The personnel here are exceptionally warm, helpful, and courteous. In particular, the practice nurse stands out as an incredibly supportive professional who consistently goes above and beyond to assist patients. Her dedication is truly commendable and greatly valued.

Knee injection brought quick relief nearby

I'm thrilled that the nearby medical practice now has this doctor. After receiving a steroid injection in my knee, I've experienced significant pain relief. The physician was incredibly compassionate and empathetic, which made my experience wonderful. I truly appreciate their care and expertise.

Corinne smith made me feel better

I must say, Corinne Smith, the practice nurse, is absolutely outstanding. She truly listens attentively and has an incredible ability to calm your worries. I cannot find a single thing to criticize about her performance. She consistently delivers exceptional care and is undoubtedly the top nurse at the facility. Corinne, please continue your excellent work - you're truly remarkable.

Corinne saves the day at terrible surgery

Complete disaster of a medical practice since dr haq's departure, with corinne the nurse being the sole competent professional. The rest of the staff are utterly incompetent. Every single month, I'm forced to pursue my prescription because it's perpetually left in limbo on the app, and the constant back-and-forth between the surgery and shawsdale pharmacy creates ongoing chaos with my medications. Dr haq single-handedly managed what these three now struggle to accomplish.

Quick and caring medical team

The staff here consistently extend a warm welcome and go above and beyond to ensure patients receive prompt attention. Their dedication and supportive approach make this medical practice truly exceptional, and I have absolutely no intention of seeking care elsewhere.

Corine saved the day with care

Corine, the healthcare professional, provided outstanding support and was incredibly accommodating during my interaction.

Friendly staff and consistent care here

The medical team at this practice delivers exceptional care, and I'm thrilled I switched from Hodgehill Surgery. Having a consistent doctor and nurse is crucial for me, and they've truly met my expectations. The front desk personnel are equally delightful and welcoming. If you're dissatisfied with your current healthcare provider, I wholeheartedly suggest giving this clinic a try 💕

Caring nurse made my visit better

The healthcare professional working the shift was exceptionally courteous and highly competent.