Fordingbridge Surgery

Friendly staff helped me today

Incredibly friendly front desk staff and highly attentive advanced nurse practitioners working alongside compassionate physicians. Sincere appreciation to Fordingbridge Surgery.

Quick help for my morning worry

I reached out to Anima regarding a health concern today, and their service was absolutely superb. In less than an hour, a friendly and upbeat nurse returned my call, and I'll be able to collect my prescribed antibiotics shortly. While many are eager to criticize our local medical practice, we should actually appreciate the quality of healthcare we have available.

Smooth care from front desk to doctor

Exceptional medical procedure... Incredibly supportive staff from the initial front desk interaction right through to the general practitioner consultation.

The worst practise I’ve ever been a patient at

So difficult to get through to a real person and when you do they are reluctant to give you an appointment. Last three times I have been my issues have been dismissed and even have gone privately to actually have something done, a luxury most can’t afford. They only care about old people and have no care for younger generation, are patronising and extremely unhelpful. Have messed up medication requests of medications I have taken for nearly a decade. Don’t follow up with checks on ongoing conditions.

Friendly doctors and staff at fordingbridge surgery

Throughout my 17-year journey with Fordingbridge Surgery, I've consistently experienced top-tier medical care. Despite being an incredibly hectic practice, patients are processed swiftly and professionally. Every staff member - from the front desk to the nursing team and pharmacy - has been unfailingly courteous, welcoming, and competent. The doctors are truly exceptional, with my personal physician being arguably the most outstanding medical professional I've encountered across numerous healthcare facilities. I consider myself incredibly lucky to be associated with such an outstanding, compassionate, and highly effective medical practice.

Terrible follow-up care after critical surgery

The surgical team has completely shirked responsibility for my wife's post-operative medical needs, even though specialized hospital physicians have confirmed she's facing permanent health challenges. The hospital has repeatedly communicated the required follow-up actions to them, yet they've systematically ignored every single recommendation. They're refusing to conduct essential blood screenings or provide the critical prescription medications necessary for managing her diagnosed conditions. Adding insult to injury, her primary care physician has the audacity to challenge the expert diagnosis made by the specialist consultant!

Caring team helped my mum quickly

I'm truly grateful for the exceptional support my mother received from the clinic's front desk staff and Nurse Practitioner Ali during this recent period. Both of us deeply appreciate their prompt and caring attention.

Quick response and personal care

I have been a patient at this medical center for more than two decades, and throughout that time, every aspect of their service—from front desk staff to pharmacy, nursing team, and physicians—has consistently been top-notch. When the Anima system was initially introduced, I harbored some reservations, primarily concerned that digital technology might diminish the personal touch of healthcare. However, my apprehensions were completely unfounded. In reality, the platform has significantly enhanced my healthcare experience by providing rapid responses, typically within 2-3 hours, that are consistently constructive and supportive. When needed, they've efficiently arranged either telephone consultations or in-person appointments with doctors, usually within a day or less. I genuinely feel privileged to have such an exceptional local medical practice. My sincere appreciation goes to the entire team.

Doctor's dismissive attitude left us hanging

Terrible healthcare experience with the physician responsible for both my wife's and my medical care. "Here's a prescription, go find a specialist yourself" - what useless guidance. Completely indifferent and utterly unprofessional treatment.

Dr Green made moving day easier

Dr. Green at the medical practice is truly exceptional, bringing immense compassion and empathy to her role. She consistently demonstrates remarkable care, always striving to provide comfort and support to her patients. Her approach is so reassuring that it genuinely alleviates anxiety. Moving to a new area was particularly difficult because it meant leaving behind such a wonderfully understanding healthcare professional - her warmth and kindness are genuinely missed!

Fast and friendly blood draw

Professional and top-notch blood draw procedure. Swift, precise, and completely comfortable!

Val went above and beyond today

Val Noke provided outstanding customer assistance, demonstrating remarkable helpfulness, exceptional patience, and a genuinely warm demeanor throughout our interaction.

Smooth afternoon surgery with caring team

The team was incredibly competent and welcoming. They transformed what could have been a daunting medical procedure into a smooth, uncomplicated experience. Top-notch service that exceeded my expectations.

Quick referral and caring team

For nearly a quarter-century, I've been a patient at this medical practice, and the experience has consistently been exceptional. Every team member, whether working in the dispensary, at reception, or as a doctor, demonstrates remarkable warmth and professionalism. Scheduling appointments has always been seamless, with same-day slots often available. When I recently required an urgent referral to a private specialist, my GP processed it with incredible efficiency, completing the paperwork by 8am the next morning. Throughout the past year and a half, particularly during a challenging period for my family, the practice has provided unwavering support and compassionate care.

Quick and helpful medical support

Absolutely delighted with the care I received at Fordingbridge Surgery. They handled my medical concern with remarkable speed and professionalism, ensuring I was fully informed by sending timely communications through both text message and email, making it impossible to overlook their updates!

Caring doctor helped me today

I was genuinely delighted by the exceptional care and attention I received from my general practitioner today. He took the time to truly hear me out and gave me ample opportunity to articulate my health worries. The doctor made me feel confident that a thorough investigation will be undertaken to understand my medical situation. He was extremely precise in guiding me towards the appropriate departments for further diagnostic procedures. I was able to collect the necessary home testing equipment immediately, which allows me to start the required tests right away. The receptionist was also incredibly supportive and instrumental in making this process smooth. My sincere appreciation goes out to the entire medical team.

Friendly team helped me quickly

Skilled and capable employees who handle their responsibilities with expertise.

Friendly staff made my day

Exceptional customer support from start to finish

Quick and caring medical support

Swift and efficient handling of pressing medical concerns, with quick referrals to specialized healthcare professionals. Patients are typically assessed and seen within a day or the next. The mobile app's online prescription request feature is incredibly convenient, eliminating the need for lengthy phone calls. Complete access to medical records and test results expedites the process. Booking routine blood tests is now straightforward without telephonic scheduling. Our physician demonstrates remarkable dedication in pursuing time-sensitive referrals to consultants and community health services. This practice is a significant improvement over my previous medical center in Southampton, which consistently involved week-long appointment wait times and prolonged phone queues exceeding an hour.

Dangerous doctors nearly ended my life

Incredibly careless physicians prescribed me medication repeatedly that nearly resulted in my death. I long for the time when I was treated by Dr Havi and Dr Smith. I hastily departed the medical facility to prevent potential fatal consequences from the recklessly incompetent doctors, Dr Downs and Dr Hillsley.