Fordingbridge Surgery

Clinic sent me on a wild goose chase

The service is utterly appalling, with staff demonstrating complete incompetence in handling patient referrals. Not only do they direct patients to non-existent facilities, but they also display a total lack of understanding about the referral process. I was initially informed that I would need to cover the private care costs myself, yet upon contacting the clinic directly, I discovered the treatment was entirely free under my exemption. This experience has been nothing short of a total drain on my resources, consuming my time, finances, and patience without any meaningful resolution.

Worst medical care I've ever experienced

Communication at this clinic is abysmal. Phone inquiries go unanswered and callback attempts are nonexistent. Their electronic consultation system is a complete joke, and the medical staff seem to have vanished into thin air. The front desk personnel are consistently hostile and dismissive, providing zero assistance whatsoever. Essentially, this medical practice operates with the incompetence and disorganization of a poorly run operation in an underdeveloped region, failing miserably at every aspect of patient care.

Impossible to see a doctor here

The reception personnel and entire administrative process seem deliberately designed to obstruct patient access to medical care. Patients should not be compelled to justify their need for a doctor's consultation to unqualified administrative staff. This approach is potentially hazardous! The medical professionals appear conspicuously absent. During an epidemic, shouldn't doctors be actively engaged on the front lines? The current situation would surely distress Dr Rae, were she alive today. A senior consultant's dismissive remark that "they are a funny lot" further underscores the systemic disregard for patient welfare.

Epilepsy meds blocked by unresponsive gp

I've never encountered a medical practice so utterly ineffective. As someone with epilepsy, I absolutely depend on consistent medication. When one of my essential pills faced a prolonged manufacturing issue, my epilepsy specialist recommended I request an alternative prescription from my GP using the drug's generic name. Despite this professional advice, two months have passed and my GP remains obstinately uncooperative. I've sent numerous emails (which receive no response), made repeated phone calls (which go unanswered), and submitted requests through my pharmacy app (all of which are summarily rejected). My medication supply is critically low - barely three weeks remain before I'll be completely without treatment. Though I've only been registered with this surgery for half a year, I'm absolutely certain I won't be staying any longer. The way they treat patients is nothing short of appalling and potentially dangerous.

Fordingbridge clinic's shocking healthcare mess

This peculiar medical practice operates primarily to serve the financial interests of affluent general practitioners, who predominantly seem to maintain part-time schedules. The staff come across as condescending and privileged, making it virtually impossible to communicate with anyone, especially a physician. The level of customer service is practically zero, and an NHS investigation is urgently required to liberate the struggling residents of Fordingbridge.

Ear infection nightmare at terrible clinic

This medical facility is undoubtedly the most incompetent healthcare provider I've ever encountered. I arrived suffering from a severe double ear infection, and the nurse practitioner berated me for managing my pain with paracetamol and ibuprofen just to remain functional. She claimed she'd bring a doctor, who then dismissively suggested the condition would resolve itself. Exhausted and emotionally defeated, I should have demanded to speak with the practice manager, but after days of sleepless nights, I simply left defeated. Upon registering with a nearby practice, I was immediately prescribed an extended course of antibiotics and received a referral to Salisbury Hospital's audiology clinic. The new doctor was shocked, stating she "couldn't comprehend" how the previous practice had allowed me to leave without treatment. My feelings towards this place are nothing short of pure contempt. If the rating system permitted, I would absolutely assign zero stars. Absolutely horrendous.

Impersonal care since covid hit

Since the pandemic began, I'd describe the medical practice as adequate, but obtaining an in-person consultation remains extremely challenging. I recognize their rationale during the peak of Covid-19 - yet I sincerely wish they would reconsider this approach soon. An email or delayed phone consultation simply cannot replace a face-to-face medical assessment. It's truly disappointing, as this surgery was once outstanding. Currently, I feel they've compromised their ability to deliver top-tier healthcare. For elderly or vulnerable patients, I would be genuinely concerned about accessing appropriate medical support. My hope is that they will continue exploring creative methods to maintain high-quality service, even amid challenging circumstances like the Covid-19 pandemic.