Garswood Medical Centre

Helpful doctor who put me at ease

Excellent guidance and welcoming consultation with Dr Farrukh

Ignored with dangerous stage 3 hypertension

If I could give zero stars, I would! The reception staff are incredibly unhelpful, seemingly set the tone by an equally dismissive and insincere practice manager. Booking an appointment is a nightmare, with waiting times stretching to 4-5 weeks, especially if you want to see your specific GP. A pharmacist next door flagged my critically high blood pressure (144/100) and sent me to the surgery with stage 3 hypertension - a first for me. The receptionist was completely disinterested, barely acknowledging the pharmacist's note and refusing to pass it to a doctor. Only a paramedic's intervention enabled me to see a physician, who then made light of my condition with a flippant comment about hypothetical axe-wielding intruders causing blood pressure spikes. The GP contradicted the British Heart Foundation cardiac nurse, dismissing my symptoms' connection to high blood pressure and, a week later, has made no effort to explain the cause or schedule a follow-up. Hands down the most appalling NHS service I have ever experienced.

Dangerous staff canceled my meds without warning

Absolutely the most incompetent group of healthcare professionals I've encountered who arbitrarily terminate prescriptions without any warning - proceed with extreme caution

Caring team made my medical visit smooth

Top-notch medical professionals and incredible auxiliary team in the entire district.

Friendly staff made all the difference

I've never encountered a medical practice as exceptional as this one. After switching to this surgery around three-quarters of a year ago, I can confidently say the service is outstanding. What truly sets them apart is that even their front desk staff are incredibly friendly and welcoming. Choosing Garswood Surgery has been an absolute game-changer for me. 🌟🌟🌟🌟🌟

Donna helped me through a tough moment

I was directed to this location for blood work due to the chaotic state of the Knowsley & St Helens phlebotomy department, currently undergoing investigation for potential bowel cancer after blood was detected in my stool sample... there's only so much one can say. While I'm typically an upfront individual, I struggle with PTSD and once again feel let down by the NHS. Donna, the phlebotomy nurse, recognized my escalating distress and immediately took action, going to extraordinary lengths to support me. She truly embodies the essence of compassionate care and mutual understanding. My heartfelt gratitude to Donna for her exceptional kindness... from George Barkley

Spelling mistake ruined my first impression

It ought to read "Garswood Medical CENTRE". This is the United Kingdom, and we communicate (and document) in the English language!

Tricky parking near the venue

Decent overall, though the parking situation could use some improvement

Quick and smooth morning check-in

Sit in vehicle awaiting notification before being permitted to enter premises