Glenridding Health Centre
Excellent! (1 reviews)
Excellent! (1 reviews)
Patients accessing the practice during an acute health concern found the reception experience welcoming and the clinical response prompt and effective. The coordinated approach across all service areas, from initial contact through to clinical assessment, contributed to reassurance during what could have been a stressful situation. The practice demonstrated responsiveness and courtesy in managing an unplanned presentation, with staff working together to provide care that addressed the patient's immediate needs.
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Patients accessing the practice during an acute health concern found the reception experience welcoming and the clinical response prompt and effective. The coordinated approach across all service areas, from initial contact through to clinical assessment, contributed to reassurance during what could have been a stressful situation. The practice demonstrated responsiveness and courtesy in managing an unplanned presentation, with staff working together to provide care that addressed the patient's immediate needs.
Appointment
Reception
Cleanliness
Care
Respect
Seen on time
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Shelley B.
2 years ago
Excellent!
Reception team helped during stressful situation
We were visiting the area when my partner became unwell. The entire team, from the front desk staff through to the clinical staff, provided outstanding care that helped ease what could have been a difficult situation. Would strongly recommend this practice.