Goldington Road Surgery

Faith in the NHS restored at this branch

My confidence in the NHS has been restored following my experience at the Union Street branch after consultations with the clinical team and pharmacy staff.

Felt listened to and well cared for

The care I have received from the practice has been excellent.

Quick and painless stitch removal appointment

The healthcare professional demonstrated a professional and friendly manner while efficiently and comfortably removing the stitches. I am very grateful for the care provided.

Pleasant reception staff made booking easy

A thoroughly enjoyable and supportive visit.

Always seen when needed at surgery

I have been a patient at this practice for nearly five decades and have consistently received appointments whenever I have required medical attention.

Friendly reception made my visit pleasant

Attended my appointment at the Union Street location today. The receptionist greeted me warmly with a friendly smile. I really enjoy visiting this surgery. Thank you.

Thorough examination and clear explanations throughout

I have recently attended an appointment with a clinician who was excellent. They really listened, asked lots of questions and explained very clearly their thinking and the plan going forward. It was a very thorough examination and I was happy with the outcomes and onward referrals - one of which was a referral to a physiotherapist. I have just come back from that appointment and again the physiotherapist asked lots of questions, was very thorough in their examination and looked at the biomechanics of my whole body which I was impressed with. Once again I was treated with respect, treated holistically and such approachable professionals. Thank you.

Felt at ease with clear step-by-step explanations

The healthcare professional made me feel very comfortable during my appointment. She took time to explain each step of the process and demonstrated a high level of professionalism throughout. She is a valuable member of the practice team. Thank you.

Hard to book appointments but good care

I receive excellent care at this practice, though I occasionally find it challenging to secure an appointment when needed.

Nurse listened and took time with me

My appointment with the asthma specialist nurse was excellent. They genuinely listen and are incredibly thorough in their approach. They treat you as an individual rather than just another case. The staff member was both professional and very easy to talk to.

Seen on time and treated professionally

The practice has consistently demonstrated helpfulness throughout my visits. Appointments have run punctually, and clinical procedures have been executed in a professional manner with impressive efficiency by the nursing staff.

Felt truly listened to and cared for

I had an appointment today and the clinician was wonderful, demonstrating genuine kindness and care. They took the time to listen carefully to my concerns.

Staff kept me informed throughout the process

An excellent practice with staff members who consistently exceed expectations. Despite the pressures facing the NHS, the team at this surgery manages all tasks with impressive professionalism and efficiency. Whether dealing with prescription requests or arranging specialist referrals, they demonstrate a proactive approach and maintain clear communication throughout the process. It's among the most well-organised and helpful GP surgeries I've experienced.

Friendly nurses made me feel welcome

The nursing staff at this practice are wonderful, particularly two that I have encountered recently during routine appointments. Both were exceptionally lovely, friendly and welcoming throughout their consultations. Some of the doctors are also very good, though I do tend to request specific practitioners as I find I work better with certain individuals.

Always able to get a doctor appointment

I consistently manage to get appointments and find the medical staff to be attentive and professional in their approach. They do good work.

Reception team always goes the extra mile

The practice consistently delivers excellent service, with staff who are always willing to help and go the extra mile. The standard of care provided is outstanding.

Felt listened to and well explained

I attended my appointment at the local surgery today and received attentive care. The clinician took time to explain matters clearly to me and demonstrated a compassionate approach throughout the consultation. I appreciated the thoughtful manner in which I was treated. I would encourage the practice to maintain these high standards of patient care and support.

Reception staff helped book appointments easily

I had an excellent experience at this practice. The clinician I saw has become a trusted healthcare provider for my family and consistently provides exceptional care. My elderly relative has developed a strong rapport with this clinician, who takes considerable time to ensure clear communication and understanding. The reception team are consistently helpful and accommodating when arranging appointments, and I'm grateful for the overall support provided by the surgery.

Felt truly listened to and supported

The asthma specialist nurse could not have done anymore for me.

Management team listened and resolved my concerns

I would like to thank the member of the management team for taking the time to listen and review my medical background, which helped answer my questions and most importantly allowed me to resume an activity that is significant to me.