Gray's Inn Road Medical Centre

Frustrating doctor visit with zero communication

Extremely subpar healthcare provider. The staff seemed completely disconnected and failed to comprehend or address my medical requirements despite the available documentation.

Quick help with travel shots

Dilip provided excellent assistance regarding travel vaccinations. I truly appreciate his help.

Fast appointment with caring doctor

I secured a prompt appointment, and the physician was incredibly supportive and highly competent

Quick service at downtown location

Welcoming and quick to assist

Dr henin made me feel truly heard

Dr George Henin, whom I have consulted twice recently, demonstrated exceptional professionalism in addressing my health concern. He was dedicated to identifying the root cause and proposed various approaches, including referrals to specialists and arranging diagnostic scans and x-rays. Throughout both consultations, Dr Henin displayed remarkable empathy, patience, and compassion. He attentively listened to my concerns and maintained a supportive demeanor during our interactions. I departed feeling thoroughly confident that my medical issue was being handled efficiently and comprehensively. Unlike previous experiences at other practices, this consultation felt thorough and unhurried, providing me with a sense of genuine care and attention. Dr Henin is undoubtedly an invaluable member of the medical team, and his one-on-one patient care is exemplary. I would unquestionably request his consultation again if needed. Additionally, I must commend Dr Fard and Dr Rout, who have similarly demonstrated exceptional professionalism during my past visits. Their approach has consistently been kind, understanding, and focused on addressing patient concerns promptly and effectively. I extend my heartfelt gratitude to all these doctors for their outstanding commitment to patient care and their unwavering professionalism. 👍😊

Quick and caring doctor visit

Skilled healthcare professionals who provide prompt and competent care.

Quick and friendly service with sanawar

Sanawar provided excellent assistance and quickly scheduled all the appointments I required.

Terrible support for neurodivergent patients

Poses a significant risk to individuals with neurological differences or non-physical impairments. (Regarding the previous response - the damage is already done, and no communication was initiated)

Staff truly listened and helped me today

I found the interaction with the surgery's staff this morning to be highly commendable. The team demonstrated exceptional professionalism by taking full responsibility for addressing my needs. The representative displayed remarkable communication abilities and genuine compassion towards me as a client. He listened attentively and showed a sincere understanding of my concerns. Moreover, he was patient and thorough, ensuring that my issue was completely and satisfactorily resolved. I want to take this moment to express my gratitude to the staff member who truly made me feel valued and important!

Terrible service with rude weekend staff

Fails to deliver a sick note despite initial assurances. Closed on weekends. Overwhelmed with patients but continues accepting more. The reception team is incredibly discourteous, abruptly terminating phone calls. They hide behind "protocol" and claim ignorance of your case unless you re-register, which feels like outright extortion. Their system conveniently "loses" your information. Strongly advise seeking an alternative medical practice that actually provides competent care.

Quick morning check-in with friendly team

Exceptional customer care. Delightful and supportive personnel Consistently punctual and prompt

Kind nurse helped me feel better

I encountered the nurse on multiple occasions, and she was truly exceptional. Her compassionate approach and warm demeanor were greatly appreciated.