Greenfield Medical Centre

Exceptional healthcare with compassionate and skilled professionals

Exceptional encounter with supremely skilled medical professionals and support team

Convenient medical care with great parking accessibility

I've been receiving care at this medical facility for around 4-5 months, and I'm thoroughly satisfied with their surgical services. Scheduling appointments has always been convenient, and I consistently interact with competent medical professionals, including physicians and pharmacists. The recently constructed parking area is a significant improvement, particularly beneficial for my elderly parents. Previously, we used to park in the Havelock area, which was challenging for my mother, who suffers from arthritis. The new parking facility has made access much simpler and more comfortable for her.

Amazing care from a compassionate medical team

I've had an exceptional experience with this medical practice, initially with Dr. Shah and now with Dr. Mahmoud. Whenever I've had an appointment, he has consistently gone above and beyond to address my medical concerns. Scheduling appointments is incredibly convenient, even during urgent situations, and the receptionists are consistently supportive and accommodating. One receptionist, Rabia, stands out as an exceptionally compassionate and helpful individual. Her warm smile and genuine desire to assist never fail to lift my spirits. The administrative staff, including the secretary, are equally professional and efficient. When I recently required a letter, it was promptly prepared without any unnecessary delays. I wholeheartedly recommend this medical practice. The clinicians and staff are truly outstanding, providing exceptional care and support that makes patients feel valued and well-cared for. 👏🙂☺️

Compassionate care at its absolute finest

I've found the atmosphere at Greenfield medical practice to be incredibly inviting and friendly. The entire team is exceptional, with Raheela standing out as particularly outstanding. She consistently demonstrates remarkable dedication, always extending herself to provide patients with comprehensive care and support.

Compassionate care that goes above and beyond

Exceptional treatment and support consistently provided by Greenfield Medical Practice. Every staff member displays outstanding warmth and professionalism. Raheela stands out as particularly supportive, offering remarkable patient attention. Scheduling appointments and securing prescriptions is always straightforward and convenient. I would wholeheartedly endorse Greenfield Medical Practice to anyone seeking a reliable healthcare provider.

Smooth sailing at the medical clinic today

Pleasant visit to the medical facility. Scheduling has always been smooth, with no difficulties securing an appointment. The blood draw technician was exceptional.

Terrible service that left me completely frustrated

Zero customer service, absolutely no assistance whatsoever, steer clear

Terrible medical care and frustrating patient experience

The medical services here are subpar, and no one seems satisfied. I've decided to switch to a different clinic due to the poor treatment. I strongly advise against visiting this place. Recently, when I called in the morning, they claimed to be fully booked, which was confusing. If they're completely full, where are patients supposed to go? I've brought my son here three times, and each visit, the doctor simply says everything is fine without providing any meaningful assistance. There seems to be some consistent issues with the staff, who appear to be of Asian descent.

Fantastic family doctor with excellent patient care

I've been consistently impressed with Greenfield's medical services. Whenever I contact them on behalf of my parents, scheduling appointments is seamless, and prescription management is prompt. Any questions or concerns I raise are addressed quickly and professionally.

Compassionate nurse makes diabetes management easier

The diabetes care specialist we consulted with today was incredibly kind, understanding, and encouraging during our appointment.

Amazing healthcare assistant with perfect blood draw

Raheela, the healthcare assistant, was incredibly supportive and successfully drew my blood on the first attempt, which is typically challenging. She demonstrates exceptional skill in her role and comes across as a genuinely kind individual.

Friendly staff makes booking a breeze

Courteous front desk staff who went above and beyond to assist me

Compassionate care with punctual and friendly service

Exceptional medical professionals who consistently maintain punctual scheduling. The entire team is outstanding, with Rabia particularly standing out as a compassionate and warmhearted staff member.

Incredible service from a friendly and caring team

The team here is top-notch 👌 incredible service without a single issue when scheduling. Every interaction is filled with fun and good humor, truly exceptional personnel ❤️

Terrible medical care and unprofessional staff nightmare

Absolute worst general practice clinic I've ever encountered. Previously, when Dr. Shah was practicing, the care was exceptional. However, the current staff is terrible. Dr. Mahmood dismissed my mental health concerns, claiming they were solely due to iron deficiency - which makes no sense. Despite multiple return visits, they've consistently failed to provide any meaningful assistance, always finding a way to rush me out. The reception staff are equally unprofessional - either young employees who seem more interested in socializing than working, or they prioritize personal conversations over assisting patients, leaving you standing and waiting while they finish chatting about unrelated matters.

Terrible hospital experience with poor patient treatment

Absolutely abysmal surgical experience with zero patient consideration. The facility's care standards are deplorable, and an immediate CQC investigation is urgently required to address these shocking shortcomings.

Terrible healthcare experience with rude and unprofessional staff

I'd rate them zero stars if possible. The reception personnel are absolutely terrible, and the entire general practice demonstrates complete incompetence.

Terrible service and unhelpful staff at clinic

Scheduling an appointment here is nearly impossible, and the front desk staff consistently offer weak justifications. The reception team appears completely disconnected from the surgical operations and seems utterly uninformed about what's actually going on.

Terrible medical practice with endless scheduling nightmares

I'm utterly frustrated with this medical practice's continuous series of incompetent interactions! Went in for a blood test where the initial staff member couldn't even draw blood, so they rescheduled me with a practice nurse. After four weeks of hearing nothing, I proactively called to confirm everything was okay. To my shock, the receptionist cryptically hinted at an unspecified problem, refusing to elaborate without an appointment. I was then given a telephone consultation scheduled for 4pm, but no call came until 4:22pm - when I was abruptly told the appointment was cancelled and rescheduled for tomorrow. Apparently, the healthcare assistant had an emergency, but why wasn't I informed earlier in the day instead of 22 minutes past my original time? The proposed replacement slot is ridiculously vague, spanning from 9 to 12, which is completely impractical for someone with work commitments! I've previously attempted to raise concerns with the practice manager, but he's seemingly unavailable, working remotely. I'm now seriously considering escalating this to PALS or the CQC. One can only hope none of us have any serious medical issues in the meantime, given their shocking level of disorganization!

Terrible doctor with zero compassion for patients

Dr. Mehnood ranks among the most incompetent medical practitioners I've encountered in the United Kingdom.