Greengate Medical Centre

Friendly nurse made my medical visit pleasant

I recently had an appointment with nurse Marianna, who demonstrated professionalism, maintained a composed demeanor, and communicated with clarity. My overall experience was satisfactory. Much appreciation.

Exceptional service from helpful telephone team

Called to schedule a consultation and was thoroughly impressed by the exceptional professionalism demonstrated by telephone representatives Salman and Chris. They went above and beyond to assist me with my situation. Sincere appreciation to both of them.

Terrible experience with unhelpful and rude medical staff

Absolutely terrible customer service with an incredibly unwelcoming attitude. The staff, particularly the receptionist, make you feel like an inconvenience when you try to contact them by phone. I strongly advise anyone seeking medical care to look for an alternative general practitioner practice that actually values patient interaction and support.

Worst customer service ever in the history

Incompetent bunch of morons

Worst medical care ever experienced by a patient

This medical practice is absolutely the worst general practitioner surgery imaginable. The 3-star rating completely fails to reflect the true nature of the personnel working here. Every single staff member—from doctors to nurses to reception—demonstrates an appalling level of rudeness and indifference towards patients of all ages, whether elderly, working adults, or infants. My personal experience with the GPs was nothing short of inhumane, particularly regarding the treatment of my baby and myself. I remain utterly stunned by their complete lack of compassion, to the point where I firmly believe these individuals are fundamentally unqualified to practice medicine. Their total absence of basic empathy disqualifies them from providing any form of healthcare.

Compassionate professionals who truly care about customers

Exceptional customer support, demonstrating genuine care and meticulous attention to detail

Smooth sailing through annual health screening

Routine annual medical exam completed, laboratory work performed. Results: Everything looks normal.

Yearly checkup that kept me healthy and happy

Schedule an annual medical examination.

Exceptional care from best medical centre ever

Greengate Medical Centre is undoubtedly the most exceptional medical facility I have encountered across the United Kingdom since my arrival in England in 1988 for a holiday. I have since remained here, largely due to the incredible warmth and friendliness of the English people, whom I deeply appreciate. Dr. Humairah Soomro is unquestionably a tremendous asset to both Greengate Medical Centre and the NHS. Dr. Humairah Soomro is an exceptionally skilled, committed, and proficient physician. Dr. Humairah Soomro consistently demonstrates extraordinary attentiveness and genuine concern when listening to each patient, subsequently addressing their needs in strict accordance with NHS guidelines, a practice I have personally witnessed throughout my treatment. The entire staff at Greengate Medical Centre - from receptionists to doctors, nurses, and administrative personnel - are consistently courteous, friendly, and demonstrate remarkable patient care. Being a patient at Greengate Medical Centre means you are entrusting your health to an outstanding medical team, which should provide complete peace of mind - a sentiment I wholeheartedly endorse. The NHS should consistently view Greengate Medical Centre as a benchmark and exemplar when training and evaluating other medical facilities throughout the United Kingdom. I extend my sincerest gratitude to everyone at Greengate Medical Centre. The above commentary is from Greengate Medical Centre patient Mr. Ahmet Erol Aydin.

Terrible medical care that left me frustrated and angry

Terrible medical facility with incompetent staff and zero organizational structure. The doctors consistently arrive behind schedule, causing inexcusable delays even when the waiting room is empty. This experience reminds me of healthcare standards in developing countries. Completely unsatisfactory, and I sincerely hope management addresses these serious issues.

Terrible healthcare experience with dismissive gp

Disrespectful and condescending physician. Even when a patient expresses worry about something that might appear insignificant, a doctor should offer compassionate reassurance, but instead this general practitioner seemed irritated, acting as if my concerns were an inconvenience. As I was leaving, they hastily handed me a generic leaflet about coughs. This experience makes me feel that these healthcare professionals, who are funded by taxpayer money, are providing absolutely terrible service. I am absolutely certain I will never return to this medical practice.

Exceptional service with a warm and helpful team

The employees here are wonderfully welcoming, consistently displaying genuine warmth and helpfulness. They go out of their way to ensure customer satisfaction, remaining alert and quick to address any needs that arise.

Great service despite occasional wait times

Nicely structured and arranged. While I can't speak for others, in my opinion, they're truly excellent. The waiting time can be extended, but the experience ultimately justifies the delay.

Exceptional service with friendly and respectful staff

SERVICE COULDN'T BE MORE EXCEPTIONAL HERE. EVERY SINGLE STAFF MEMBER IS INCREDIBLY COURTEOUS AND CHEERFUL. Deep admiration and appreciation for their professionalism.

Frustrating medical centre registration nightmare

I'm a patient at Glen Road Medical Centre, and for the past two months, I've been unable to secure an appointment with my general practitioner. Frustrated, I opted to switch to Greengate Medical Centre, which is conveniently located near my home. However, when I approached them, they refused to register me, claiming they don't accept patients who already have a GP. I find this absolutely baffling! Shouldn't I have the freedom to choose my healthcare provider? I'm seeking clarity on why this restriction exists and hoping someone can shed light on this perplexing situation. :(((

Exceptional doctors and staff worth traveling for

I've been coming to this medical practice for more than two decades. While the entire team is courteous and competent, Dr Soomro and Dr Gopinathan truly stand out. Even though I've moved away, I continue to make the journey to their surgery because I trust that the staff will go above and beyond to ensure my health and recovery!

Painless wart removal in a cozy medical setting

Underwent wart removal today. Truly exceptional care! The setting isn't a fancy Harley Street clinic (which would charge an additional £200) but it's hygienic and welcoming. The environment felt wonderfully homey, which completely eliminated any anxiety I might have had.

Worst medical experience ever terrible wait time

Absolutely terrible experience. I've been sitting here for over 70 minutes past my scheduled time with no end in sight. This level of unprofessionalism is completely unacceptable, and I'm definitely switching healthcare providers immediately!!!!!

Endless wait leads to pure frustration and anger

I had a scheduled visit at 10:40 AM, but ended up waiting for an entire hour without being seen. No staff member contacted me, and their scheduling process is completely ineffective. This is hands down the most frustrating medical practice I've ever encountered.

Amazing doctor with exceptional patient care

Dr. S Kalhoro truly deserves a perfect rating. The service provided was outstanding, with the doctor demonstrating exceptional compassion and a genuinely supportive approach.