Patient Experience Summary

Varied patient experiences ranging from highly positive to one notably negative interaction, with most reviews praising staff expertise, compassion, and professional care.

Appointment

85.00 %
Excellent

Reception

60.00 %
Average

Cleanliness

75.00 %
Great

Care

90.00 %
Excellent

Respect

88.00 %
Excellent

Seen on time

80.00 %
Great

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JJ

Jeff J. Google one year ago

Rating

Excellent!

Friendly clinic with skilled doctors and pharmacy

I've visited this medical practice and found it to be quite impressive. The staff members are welcoming and create a pleasant atmosphere. The physicians demonstrate a high level of expertise, which instills confidence in their care. As an added convenience, there's an on-site pharmacy, making it easy to pick up prescriptions right after your appointment. Overall, it's a well-run establishment that prioritizes patient care and comfort.

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DS

Diana S. Google one year ago

Rating

Excellent!

Exceptional care: Staff's dedication shines

The entire team demonstrated an extraordinary level of commitment, going above and beyond expectations. Their unwavering dedication to patient care sets them apart as truly remarkable professionals in the field of healthcare.

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JW

Julian W. Google 2 years ago

Rating

Excellent!

Grateful patient praises Dr Jenkins' care

I recently had an exceptionally pleasant phone consultation. I'm incredibly grateful to Dr. Jenkins for their empathy and expert approach. It's truly a blessing to be associated with such an outstanding medical practice. The experience left me feeling fortunate and well-cared for.

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RG

Roy G. Google 2 years ago

Rating

Excellent!

Exceptional care from dedicated medical team

I recently had an outstanding experience at this healthcare facility. The level of care provided was truly exceptional, with every member of the staff going above and beyond to ensure patient comfort and well-being. From the moment I arrived, I was impressed by the professionalism and expertise demonstrated by both the nursing team and the physicians. Their attentiveness, compassion, and thorough approach to treatment left me feeling well-cared for and confident in the quality of medical services received. The seamless coordination among different departments and the staff's willingness to address all concerns made my visit remarkably smooth and stress-free. I cannot speak highly enough of the dedicated individuals who contribute to making this establishment a paragon of healthcare excellence.

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CS

Cathy S. Google 2 years ago

Rating

Bad!

Frustrating encounter with uncooperative secretary

I recently encountered an incredibly frustrating experience while attempting to relay a message on behalf of someone unable to make a call themselves. From the moment the conversation began, it was evident that the secretary I spoke with seemed to relish being difficult. Their unhelpful demeanor and obstructive attitude were palpable throughout our interaction. It's disheartening to encounter such unnecessary resistance when simply trying to convey information. The entire exchange left me feeling disappointed and questioning the level of professionalism in their office. It's truly unfortunate when individuals in customer-facing roles appear to derive satisfaction from impeding rather than assisting others.

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JW

Jayne W. Google 2 years ago

Rating

Poor!

Unseen patients: Drive-thru antibiotic prescriptions

Physicians lounge in their vehicles, anticipating a ring on their mobile devices. Once the call arrives, they hastily prescribe antibiotics without so much as laying eyes on the patient. This questionable practice raises concerns about the quality of care and the potential for misdiagnosis. It's alarming to think that crucial medications are being doled out with such casual disregard for proper medical examination and protocol.

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JK

Jane K. Google 2 years ago

Rating

Excellent!

Exceptional care: Attentive staff and prompt service

I had an outstanding experience at this medical facility. The physicians were attentive and accommodating, even offering same-day appointments when urgent care was needed. The nursing staff exuded warmth and compassion, while the front desk personnel maintained a courteous and professional demeanor throughout my visit. The surgical procedure I underwent was executed with remarkable skill and precision, leaving me thoroughly satisfied with the overall care I received.

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DS

Dean S. Google 2 years ago

Rating

Excellent!

Exceptional service from dedicated professionals

The team demonstrated exceptional proficiency and a commendable level of assistance. Their conduct was markedly professional throughout our interaction.

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MW

Martin W. Google 2 years ago

Rating

Excellent!

Exceptional NHS care: Team's dedication shines

The National Health Service truly shines here. Every member of the staff demonstrated exceptional dedication and attentiveness throughout my experience. Their commitment to providing top-notch care was evident in every interaction, showcasing the NHS at its finest.

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About the GP

  • Accepts all feedback, both positive and negative.

Contact Information

  • 01386 793007
  • Grey Gable Surgery High Street, Inkberrow Worcester Worcestershire WR7 4BW

Patient Experience Summary

Varied patient experiences ranging from highly positive to one notably negative interaction, with most reviews praising staff expertise, compassion, and professional care.

Appointment

85.00 %
Excellent

Reception

60.00 %
Average

Cleanliness

75.00 %
Great

Care

90.00 %
Excellent

Respect

88.00 %
Excellent

Seen on time

80.00 %
Great
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