Hampton Medical Centre

Compassionate care from a truly dedicated nurse

Highly commendable care provided by the nurse, who demonstrated exceptional professionalism. Much appreciation for their outstanding service.

Compassionate care from an exceptional nurse

Nurse Vimi demonstrates exceptional compassion and provides outstanding support to patients.

Compassionate care solved my medical mishap quickly

I encountered a problem with my prescription earlier (which was my own fault). I initially submitted an online request and then decided to call as well. The representative I spoke with was incredibly compassionate and supportive, and she successfully resolved the issue. I'm truly appreciative of the exceptional care provided by my healthcare provider. Much appreciation.

Compassionate doctor who truly listens and cares

Dr. Nunes demonstrated remarkable empathy and focused attention during our consultation. Her approach was both deeply compassionate and clinically proficient. The entire interaction left me feeling completely reassured and well-supported by her professional expertise.

Efficient triage system saves lives and time

The intake process is incredibly efficient. The interface is user-friendly and the team's responsiveness is exceptional. I'm deeply appreciative of both the medical professionals and support personnel.

Compassionate nurse goes above and beyond expectations

Nurse Yvonne Parma was absolutely fantastic. I am deeply grateful for her compassionate, attentive, and comprehensive approach to addressing my health issues. Having been a patient at Hampton Medical Centre throughout my life, I will consistently speak highly of the personnel and the care provided. My sincere appreciation goes out to her.

Compassionate doctors overshadowed by terrible reception staff

The medical professionals at this surgery are top-notch, but their administrative staff fall woefully short. I have a housebound relative receiving home care who requires medical tests and vaccinations. In one frustrating incident, the receptionist left a voicemail announcing a vaccination visit within 30 minutes, but then immediately closed for lunch, preventing my relative from communicating that she would be alone and unable to grant entry. When she finally managed to contact them, the receptionist shockingly laughed and berated her, claiming she had previously cancelled appointments for similar reasons - but how can one arrange a carer with such minimal notice? It's completely unreasonable. The lack of empathy and professional communication is appalling, severely undermining the otherwise excellent medical care provided.

Smooth and speedy blood test experience at hmc

I was thoroughly delighted by the seamless process of scheduling a routine health screening at HMC. After submitting my request midweek, I was able to complete my blood draw on the following Friday during my day off. Kudos to Yvonne and her fantastic staff for providing such a smooth and convenient experience!

Exceptional medical care with clear communication

Excellent dialogue and comprehensive details shared by the physician

Painless blood draw by skilled nurse lucy

Lucy, the skilled nurse, executed the blood draw with exceptional precision. The insertion was so smooth that I hardly noticed the needle's entry!

Painless and professional blood draw experience

The blood draw technician demonstrated exceptional skill, expertly collecting my sample with minimal discomfort and without leaving any marks or bruising.

Exceptional healthcare with compassionate and caring professionals

Absolutely stellar medical practice, couldn't have asked for a better healthcare team!!!

Amazing service from two stellar representatives

Jos and Matthew are fantastic! Both provided me with exceptional assistance. I'm truly grateful for their outstanding service. Kudos to them for their help.

Highly recommend this outstanding service team

Superb service - courteous, competent, and quick. Highly informative and helpful.

Quick and friendly prescription service

The staff at the reception desk went above and beyond to assist me with my medication needs. They quickly forwarded my prescription to the pharmacy and promptly called to update me on its status. I'm truly grateful for their efficient and considerate service.

Improved system but still frustrating healthcare experience

2023 Update. The online triage process has significantly improved. ----OLD REVIEW---- Administrative management is subpar, emergency referrals are slow, and the appointment scheduling is ineffective. *edit* Twelve months later, the situation has deteriorated further. The general practitioner lacks vaccine availability, neglected my referral and follow-up vaccination, and the appointment mechanism remains critically flawed.

Smooth and easy first-time booking experience

I recently tried out this system for the first time when scheduling a non-urgent appointment, and I'm thoroughly satisfied with the entire experience. The service provided was excellent and met all my expectations.

Exceptional care from a fantastic medical team

I want to express my heartfelt gratitude for the exceptional care I've received from this medical practice throughout the year. The reception team has been incredibly supportive in managing my appointments, and the medical professionals have provided me with outstanding treatment. While many people tend to criticize general practitioners and their clinics, I can only offer the highest commendation for this surgery. Sincerely, Angela Wilson

Professional and punctual medical care

The scheduled visit proceeded punctually as planned. The nursing staff demonstrated exceptional professionalism and provided outstanding assistance throughout the appointment.

Compassionate nurse makes hospital stay bearable

Nurse Vimi is absolutely wonderful!