Hollies Medical Centre

Worst phone service ever, completely useless

if you're hoping to reach out to Area 51 or make contact with the Pope you'd have better luck getting a direct line to the moon

Exceptional care and compassion at the medical centre

The front desk team demonstrates exceptional courtesy, warmth, and a genuine commitment to assisting patients. They consistently exceed expectations in providing support. The healthcare professionals are meticulous and compassionate in their approach. We are truly grateful to have The Hollies Medical Centre caring for our health needs.

Exceptional care from friendly doctors and staff

Truly exceptional medical care, with physicians who consistently demonstrate excellence and provide a warm welcome during every visit. The administrative team is equally impressive, displaying remarkable helpfulness and a friendly demeanor while always striving to offer the best possible support. A sincere "Kudos" to the entire practice.

Compassionate care during my long covid struggle

On Friday, September 2nd, I contacted the medical clinic regarding my ongoing battle with long Covid. I was feeling incredibly distressed due to the intense pain I was experiencing. When I spoke with Sharon, the receptionist, she was incredibly compassionate and helped me feel more relaxed. Subsequently, I was able to consult with a physician. I must emphasize that this medical practice provides outstanding care, from the front desk staff to the doctors. Despite facing numerous challenges, they consistently maintain a positive and welcoming attitude.

Terrible service and unprofessional staff at clinic

Absolute worst general practitioner... I've been struggling to secure an appointment, and when I finally arrived, I was informed that no booking existed under my name. The receptionist, Sharon, desperately needs training in basic customer service and professional communication. Her attitude is completely unacceptable, and I'm left utterly stunned by this experience.

Terrible service from my unresponsive local gp

Getting medical assistance here is incredibly frustrating. Scheduling a simple telephone consultation for a routine sick note renewal was a nightmare - I had to wait 8 days past my previous note's expiration, and despite being promised a call, nothing happened. The service is absolutely terrible. I'm relocating soon, and I'm eagerly looking forward to switching to a different general practitioner practice.

Terrible healthcare service leaves patient in agony

The general practitioners are completely unresponsive when I'm experiencing such intense pain that walking is a challenge. My last consultation was a fortnight ago, and they prescribed medication that proved ineffective. I attempted to contact them recently but was met with an automated system directing me to call back. Today, I finally reached a receptionist named Kay, who adopted a dismissive and sarcastic attitude when I voiced my frustration. Her response of 'I don't work in a bar' to my comment about being able to purchase a drink but not see a doctor was utterly unprofessional. The entire situation is appalling. I hope these healthcare professionals are proud of the abysmal service they're providing.

Unhelpful staff and terrible patient care experience

The reception staff behave like they're omnipotent. I called repeatedly over four consecutive days, struggling with mental health challenges and overwhelming anxiety. Absolutely zero support was offered, and I was bluntly dismissed with no possibility of speaking to anyone. It's laughably ironic that their welcome message claims 'evening and weekend appointments are now available' - which is completely false. They show zero concern for patients, with receptionists acting as if they have medical expertise. The practice is desperately lacking since Dr. Rai's departure; he was unquestionably the most exceptional doctor I've ever encountered. Without him, the surgery is utterly dysfunctional.

Terrible service and complete healthcare frustration

I've been persistently phoning the medical practice day after day, seeking a doctor's consultation, and each time I'm informed there are zero available appointments until May 14th. I'm unable to obtain my hospital scan results, and my health concerns are urgent right now, not something to be postponed. This is completely unacceptable and I absolutely cannot recommend their service.

Terrible service and unhelpful front desk staff

Dealing with the front desk is an endless source of frustration. Their staff seems completely disinterested in assisting guests, and every simple request turns into an exhausting, complicated process.

Underwhelming product with minimal feedback

Alright

Exceptional care from a friendly medical team

The front desk personnel were incredibly supportive and friendly. The healthcare professionals here form an exceptional group. I would absolutely suggest this medical facility to others.

Compassionate care from an exceptional medical professional

Dr. Ray stands out as an exceptionally compassionate and attentive healthcare professional. Throughout my challenging period, he offered unwavering support and delivered highly effective medical treatment. I am deeply grateful for his remarkable kindness and outstanding professional approach.

Exceptional healthcare with compassionate and professional staff

Exceptional compassionate and empathetic medical professionals across all departments. A well-organized healthcare facility that I'm truly delighted to receive treatment from.

Exceptional care and seamless surgical experience

Absolutely endorse this medical procedure - scheduling was seamless and hassle-free. The front office staff were welcoming, and the entire medical team, including physicians and nursing personnel, were exceptional.