Huntcliff Surgery

Caring Staff Made My Surgery Less Stressful

The surgical team is absolutely exceptional, with highly knowledgeable professionals. The doctors and nurses are truly top-tier, providing care that feels genuinely compassionate and dedicated.

Nurse Hannah made my move stress-free

Since relocating from London, I harbored concerns about maintaining the quality of healthcare I was accustomed to. To my pleasant surprise, the Huntcliff medical team, especially nurse Hannah, has not only met but surpassed my expectations. Their compassionate approach and exceptional professional skills have truly impressed me, and I'm immensely appreciative of the outstanding care I've received!

Really great treatment- staff v knowledgeable & professional

Really impressed with staff and attitudes and professionalism. Better than London!

Prescription Nightmare Before Spain Trip

What a complete farce! I wasted a quarter of an hour attempting to reorder my prescription via telephone, only to be informed I must either visit the medical center or install a mobile application! After downloading the app and creating an account, the system refuses to verify my identity, rendering it completely useless! Now I'm heading to Spain for two weeks without any asthma inhalers. I'm totally defeated!!!!!!

Nurse Mandi Made My Blood Draw Easy

Mandi drew my blood sample, and despite my typical anxiety around needles, her warm demeanor and gentle approach put me completely at ease. The procedure was so smooth that I hardly noticed it happening. I truly appreciate her professional and compassionate care!

Awful reception and no doctors at Huntccliff

Absolutely horrendous customer service at reception... impossible to reach anyone by phone for extended periods... when I finally attempted to call at 8am, I was met with a perpetually busy signal and abrupt disconnection. When reception eventually responded, they callously stated no doctors were available. As a result, I've switched to Hillside, which offers a completely contrasting experience - competent, streamlined, attentive, and genuinely concerned - everything Huntccliff is not.

Heartless Staff Ignored Me After My Loss

The administrative team and front desk personnel have significantly undermined the quality of this medical practice. Their demeanor is consistently unfriendly and sometimes downright disrespectful. Despite my desperate pleas for an appointment in the wake of my partner's passing, I have been met with complete indifference. What was once a commendable service has now deteriorated into a deeply disappointing experience.

Rude Staff Ruined My Medical Appointment

Appalling medical experience from start to finish. The front desk staff were completely unhelpful and discourteous. Despite arriving just slightly past my scheduled time, the nurse refused to check my blood pressure, citing tardiness. The doctor's decision to discontinue my blood pressure medication led to significant health complications. I absolutely will not recommend or return to this clinic under any circumstances.

Caring Doctors, Messy Paperwork at Huntcliff

Exceptional healthcare professionals undermined by disorganized management. While current circumstances are challenging for all, the administrative disarray at Huntcliff becomes immediately evident upon arrival. It's uncomfortable to point out flaws in our healthcare system, which we're fortunate to have, but there are systemic issues that require attention; the solution isn't simply a matter of financial resources.

Compassionate Care at 5pm with Dr Fish

Despite the challenges of balancing full-time work and navigating lengthy phone calls to secure a timely appointment, I understand the strain of current healthcare resource limitations. Nevertheless, when I finally meet with a physician, I'm consistently struck by their exceptional care and expertise (I've consulted three doctors so far). During my 5 pm appointment yesterday evening, I anticipated encountering a tired professional eager to wrap up the day quickly. To my pleasant surprise, that wasn't the case at all! I want to extend my heartfelt gratitude to Dr. Fish for his compassionate approach, genuine sensitivity, and remarkable empathy, as well as to the entire staff for maintaining their composure and patience during these difficult circumstances.

Compassionate Team Made My Surgery Smooth

A wonderfully compassionate medical practice with highly skilled and attentive personnel who provide top-notch care and service.

Quick and Smooth Morning Flight

Outstanding

Quick and Easy Medical Care

Convenient, quality neighborhood healthcare facility

Fast, Caring Help for Our Surgical Needs

My spouse and I, who are unfamiliar with surgical procedures, have been thoroughly satisfied. We both received prompt consultations for our medical concerns and found the care to be comprehensive and well-handled. We feel completely confident that we have chosen a professional and compassionate medical team.

Scheduling Nightmare at This Office

I'm done with this place. Getting a simple appointment seems completely unattainable. Absolutely frustrating.

Long Wait Left Me Frustrated and Sick

If you're currently unwell and seeking medical attention, you'll likely only secure an appointment after recovering, these healthcare providers are completely incompetent and essentially useless as a medical practice.

Quick Care at Huntcliffe Surgery

As a recent patient at Huntcliffe Surgery, I've been thoroughly impressed with their proactive approach to healthcare. During my initial visit, they promptly identified that my blood pressure needed checking. The nurse also noticed some arm mobility issues and swiftly referred me to physiotherapy. I was amazed to receive a physio appointment within a week, with a follow-up at Brotton hospital, which was equally outstanding. When I recently experienced an asthma flare-up, they managed to schedule me an appointment within 24 hours. Every single staff member I've encountered has been incredibly helpful and professional 👏

Friendly staff made my checkup easy

A top-notch medical practice. The entire staff is incredibly competent, courteous, and welcoming.

Prescription Nightmare at This Awful Surgery

Steer clear of these medical professionals. They completely neglect to process your medication orders. I called on Monday, and by Friday, they still hadn't transmitted the prescription to the pharmacy. Even kindergarteners could manage this office more effectively - it's not rocket science. "Incompetent" is the most charitable description for this medical practice. I'm definitely switching providers first thing Monday morning.

Smooth Appointments and Friendly Staff Every Time

I've been a loyal patient for quite some time, and consistently receive appointments and referrals with efficiency and courtesy. The entire staff is consistently friendly and professional. I sincerely hope they maintain their excellent standard of service.