Ightenhill Medical Centre

Quick care for mum's uti

Exceptional Medical Care, Compassionate Staff. I reached out to the medical practice regarding my elderly mother's urinary tract infection, and Dr. Jawad promptly prescribed antibiotics. The entire process was seamless - the doctor quickly organized the prescription, which I collected without any hassle. Within just two hours of my initial contact, my mum was able to start her medication. Dr. Jawad demonstrated remarkable empathy and professionalism, swiftly identifying and addressing the appropriate treatment. Consistently outstanding service, as expected.

Caring doctor made mom's visit smooth

Fantastic journey for my mother. The physician was exceptional, and the administrative team was incredibly supportive and accommodating, always ready to go above and beyond.

Dr jawad saved my grandad's life

Exceptional medical procedure, The front desk staff are incredibly supportive and truly exceed expectations. The practice manager is outstanding, The physicians are excellent, especially Dr. Jawad, who has been handling my grandfather's treatment with remarkable skill and comprehensive care - I couldn't be more satisfied.

Dismissive staff and weeks of waiting

If you're looking for a healthcare experience that makes you feel completely ignored while your well-being deteriorates, look no further ✨ The front desk staff seem to possess more medical knowledge and interpersonal abilities than the doctors themselves. Prepare to endure a three-week wait just to be bounced around between departments, encountering nothing but bewilderment and apathy that leaves you feeling totally defeated by the conversation's end. If there were a zero-star option, I'd absolutely select it. I'm not typically one to write reviews, but this place is so absurdly incompetent that I felt compelled to share.

Confused and frustrated about blood pressure

Medical professionals seem completely disinterested and rushed, giving minimal attention to patients. A male nurse twice warned me about critically elevated blood pressure, causing me significant anxiety. After enduring a lengthy 17-day wait for an appointment, the doctor casually dismissed my concerns, declaring my blood pressure normal. When I attempted to seek clarification, his only response was to point at the screen, offering no further explanation or reassurance.

Caring doctor who truly listens

Dr. Iqbal and her team are exceptional - I have no complaints whatsoever. Whenever I call their office, they are consistently responsive, and my husband receives the same high-quality care. As two disabled patients, we truly appreciate their attentiveness and support.

Quick response saved my mind

I'll share my honest experience, and I've consistently received top-notch care. When I became concerned about a suspicious mole, I contacted my medical practice and was given an appointment the very next day. Within just three days, I was evaluated at the hospital. Thankfully, everything turned out well, and I must emphasize how impressed I am with both my general practitioner and the hospital's exceptional responsiveness and professionalism.

Impossible to get my baby vaccinated

Attempted to enroll my newborn for immunizations, only to discover there are zero nurses available to administer them. The clinic completely failed to communicate this critical information during registration. It's utterly ridiculous! One would assume protecting infant health would be a fundamental concern for the National Health Service, but apparently not.

Frustrating medical records nightmare

The situation seems utterly hopeless. My personal medical documentation remains perpetually stagnant and unrevised.

Pushy clinic with zero patient care

Absolutely worthless!!! Their sole focus is pushing you into screening programs, and if you don't reply instantly, they send a condescending message! They couldn't care less about patient care and are purely motivated by the government funding they receive for screenings!!!

Rude receptionist ruined my morning call

Attempting to schedule an appointment or communicate with the physician was frustrating. The receptionist, Jennifer, demonstrated unprofessional behavior and abruptly terminated my phone conversation.

Frustrating wait with dementia patient

Yet again, a scheduled visit to the nurse for standard health assessments for an aging individual (86 years old) battling vascular dementia resulted in a 30-minute delay beyond the appointed time.

Worst medical care ever at clinic

Completely Worthless Medical Professionals. Save Your Time and Energy, Avoid Them at All Costs

Rude doctor who wouldn't listen

Physician abruptly terminated the call, seemed impatient, and displayed complete indifference. Absolutely terrible healthcare professional.

Overworked surgery with endless wait times

Heaven forbid you fall sick and require treatment at this medical facility, it's no surprise the emergency department is constantly overflowing. While a 12-hour wait is exhausting, it's still preferable to being told "the doctor will contact you in a week." There urgently needs to be a cap on patient registration. This practice has four doctors listed, but effectively operates with just one physician available.

One gp for an entire surgery

With just a single general practitioner available in a medical center capable of accommodating at least four doctors, the situation is dire. Patients can only hope for a callback a week from now, and even that seems uncertain. Glancing at other reviews, it appears they don't even follow through with callbacks. The entire setup seems completely pointless—a poorly managed practice siphoning NHS funds without delivering the essential healthcare services people desperately need. This surgery is an absolute mockery of medical care and should either be shut down or transferred to someone who genuinely prioritizes patient well-being over financial gain. Mrs. Iqbal's operation is a prime example of systemic healthcare negligence.

Endless wait for a simple gp call

The medical service has been incredibly frustrating. They repeatedly reschedule telephone consultations, yet the out-of-hours team consistently fails to call. When attempting to follow up with the general practice the next day, you're informed it's not their problem and they've already allocated your original time slot to another patient, forcing you to rebook. Then you're left waiting around for an available appointment in approximately three days, only to experience yet another instance of the GP never connecting with you. They completely dodge accountability for their errors and demonstrate zero empathy. After more than two weeks and four scheduled appointments, I'm still desperately trying to have a conversation with my doctor!!! It's deeply alarming how utterly disregarded patients are in this practice.

Hour-long wait for rushed, dismissive care

These medical professionals are absolutely terrible. They make you sit around for close to an hour despite an empty waiting area and multiple staff members on duty. When you finally get to see a doctor, the consultation feels rushed and perfunctory, as if they're desperate to get rid of you as quickly as possible. The whole experience is completely unacceptable and deeply disrespectful.

Friendly staff made my checkup easy

The medical practice has been absolutely outstanding, with no room for criticism whatsoever.

Dr Hyder's clinic saved my day

Dr. Hyder leads an outstanding healthcare facility with an incredibly supportive and professional staff. The entire team provides exceptional service and care.