Ilford Medical Centre

Skilled doctor solved my persistent skin problem

I'm grateful to Dr. Ahmed for resolving my persistent skin condition. This rash had been troubling me for an extended period, and he was successful in identifying the underlying cause and providing an appropriate medication to treat it.

Compassionate nurse makes routine checkup a breeze

The routine checkup was exceptionally comfortable, thanks to the nurse's compassionate approach. She meticulously walked me through each stage of the examination, ensuring I felt informed and at ease. Her professionalism and sincere dedication were truly appreciated.

Frustrating healthcare experience with poor communication

this medical practice demands excessive patience for scheduling appointments. daily post-work visits result in constant "no availability" responses. without persistent reminders, they neglect sending critical documents like letters, prescriptions, and medication orders. their punctuality is strictly one-sided - arriving even a minute late disqualifies you, yet patients routinely endure 45-minute waiting periods due to doctors' delays. it's crucial to be well-informed and assertive, as this clinic might exploit patients who aren't. ironically, if you're not in immediate need of urgent care, this could be an acceptable healthcare provider.

Terrible healthcare experience at local medical practice

Absolutely dreadful medical practice in Ilford. The general practitioners display a shocking lack of professionalism, are discourteous, fail to respond to phone calls, and completely disregard patient needs. The waiting periods are excessive, and securing an appointment seems virtually impossible at this facility.

Compassionate doctor solves daughter's eye problem perfectly

Dr. HUZEFA QAMAR delivered outstanding medical attention during our appointment. He attentively listened to my concerns about my daughter's persistent eye issue and meticulously examined her eyes, both externally and internally. The doctor comprehensively explained her condition and prescribed an appropriate cream for treatment. His approach was incredibly compassionate and comforting, which immediately put us at ease. I departed the consultation feeling completely assured about the quality of care and deeply appreciative of his professional expertise. I wholeheartedly recommend Dr. HUZEFA, and I am profoundly thankful for his exceptional medical service.

Terrible service and rude employees everywhere

Absolutely terrible encounter. The employees were incredibly rude and unwelcoming.

Terrible service and complete medical care failure

The Ilford Medical Centre delivers absolutely abysmal service that is truly unparalleled in my experience. Both the medical staff and administrative personnel demonstrate a complete lack of respect towards patients. During my recent phone call, the receptionist unceremoniously terminated the conversation immediately after her brief remarks. I have been left waiting an excessively long period—over a month—for my blood test results. Furthermore, my prescription, which was promised within two to three days, remains outstanding after nearly two weeks. Without question, this represents the most inadequate medical facility I have ever encountered.

Nazma shines bright at ilford medical centre

I've had multiple interactions with Nazma at the Ilford medical centre's reception, and she truly is exceptional. Although the clinic can be somewhat disorganized and lacks smooth operations, Nazma exemplifies true professionalism. Her demeanor is consistently calm and composed, and she handles her duties with remarkable precision and thoughtfulness. Even during hectic and busy periods, Nazma ensures that tasks are completed correctly and thoroughly. Her organizational skills are remarkable, and she consistently goes the extra mile to support patients. From managing appointments to addressing patient concerns and offering warm welcomes, she approaches every task with genuine care and remarkable efficiency. It's evident that Nazma is a critical component of the clinic's functionality, and her unwavering commitment to her work and those she serves is truly commendable. Her contributions make a significant positive impact, and she absolutely merits recognition for her outstanding efforts.

Shocking medical neglect left me frustrated and alone

I experienced some health concerns towards the end of 2023 and requested a scan from my primary care physician. The medical facility was responsible for processing the referral, but communication completely broke down. After months of silence, I returned to my doctor in March 2024 to stress the critical nature of my scan. They promised a two-week turnaround, yet despite my persistent follow-ups with both the doctor and hospital, I didn't receive a scan appointment until August. Once the scan was completed in August, I endured another three-week wait for results. I made almost daily calls seeking updates and hoping a physician would review my findings. When the results finally arrived, they sent a curt text message simply stating I had a medical condition. There was no personal phone call, no detailed explanation—just an impersonal text. I was utterly horrified by the callousness and detachment of this communication. Being notified of a serious health condition via a text message is deeply inappropriate and demonstrates a profound disregard for patient care and emotional well-being.

Exceptional healthcare with compassion and care

I haven't encountered any problems I've been a patient at this practice for twelve months Neither myself nor my children have experienced any difficulties The staff consistently demonstrate warmth and professional conduct I deeply appreciate my general practitioner

Very Rude GP Dr KEMRUN HUSSAN

We went to see GP today and movement we entered in a room DR Kamrun Hussain didn’t even make an eye contact or no greetings. while looking at the computer she asked What skin problem you have ? my daughter said she is having gray hairs since she was 10 and my daughter tried to show her hair but she didn’t even bother to look at her hair and said nothing can be done . Lots of people have that .the way she said it was really really rude and unprofessional. I don’t think my daughter would ever want to see that rude Dr again . She clearly doesn’t have a manner how to speak to patients .

Terrible service at ilford medical centre

I developed a fever and contacted Ilford Medical Centre, leaving a callback request. They returned my call around 12:40 pm, and when I explained my symptoms, they informed me that the appointment line was closed and advised me to call back tomorrow. I emphasized that I was unwell with a fever, but they reiterated that the appointment line was closed. When I suggested changing my GP, their response was essentially "it's entirely up to you." The interaction felt more reminiscent of a healthcare system in a developing country rather than the UK's expected standard of medical care.

Compassionate care at ilford medical centre

Dr. Deborah provided exceptional care during my visits to the Ilford Medical Centre. Every interaction has been consistently positive and professional.

Amazing doctor with exceptional patient care

Dr. Parvez is an exceptional physician who truly excels at attentively listening to her patients. I can confidently state that she is an incredibly compassionate and down-to-earth individual.

Professional care from a compassionate doctor

Dr. Tanvir truly impressed me during my visit. Although I don't often see my doctor, her approach was exceptionally courteous and meticulous - precisely the kind of healthcare professional any medical practice would benefit from having. Additionally, the reception staff demonstrated remarkable composure and efficiency even when dealing with a busy environment.

Great service with a warm smile

Extremely welcoming and pleasant

Compassionate care at its finest

Warm and friendly medical team, with compassionate physicians who make you feel comfortable and well-cared for.

Great service from start to finish

Swift scheduling, courteous, welcoming, and supportive personnel from check-in to the conclusion of my visit. Recently switched from Loxford and absolutely satisfied with the change.

Terrible service and communication from medical practice

I'm extremely frustrated with this medical practice. Before my surgery, I had my blood work done about a month ago, and initially, they claimed they never received the results. Even after I resubmitted my request, they remained unresponsive. When I arrived for the surgery, they actually had my report all along, but now they're scheduling me an appointment four days later. I've consistently been unable to get appointments at the scheduled time. Regrettably, this has been the most unsatisfactory healthcare experience I've ever encountered.

Compassionate doctor with excellent patient care

Dr. Arif provided exceptional care during my visit, guiding me through the entire process with clarity and professionalism. He made sure the medical tests were conducted efficiently and took the time to thoroughly explain everything. I'm truly grateful for his outstanding service.