Ilford Medical Centre

Terrible medical service with zero communication

Terrible medical procedure. The front desk staff is completely unhelpful, refusing to email my personal test outcomes. No one has reached out to discuss my blood work, and it's been over two weeks with zero response to my repeated phone calls.

Friendly staff made my medical visit pleasant

The staff at Ilford Medical Center, particularly the customer service representative, was exceptionally friendly. Moreover, the doctor demonstrated a helpful and considerate approach during my visit.

Exceptional surgical care with thorough patient support

The surgical procedure was excellent. Their post-operative care is top-notch, consistently following up on health screenings and laboratory work. When you have a scheduled appointment, the entire process runs seamlessly and efficiently.

Rude doctor made my health journey even worse

I informed my GP about nighttime breathing difficulties and was given an appointment two weeks later. During my "out of hours" doctor consultation, the interaction was extremely unpleasant. After enduring six months of silent reflux, I came prepared with questions, but the doctor's demeanor was hostile and dismissive. She seemed intent on rushing me out of the room and became visibly irritated when my mother attempted to ask a question. The professionalism was severely lacking, especially considering the lengthy wait for this consultation. When I sought clarity about the potential causes of my reflux, she condescendingly attributed everything to stress, which I found deeply inappropriate. It's offensive to suggest a patient's illness stems from stress while simultaneously providing such poor, aggravating service. In fact, my only source of stress has been the inconsistent healthcare treatment I've experienced. Reflux can result from numerous factors, and I had hoped for a compassionate, thorough exploration of my symptoms. I want to acknowledge that not all medical professionals are like this. Some doctors, such as Dr. Seedat, have been incredibly supportive and cooperative. It would be wonderful if all healthcare staff approached patients with the same level of respect, empathy, and genuine desire to help.

Amazing service at local healthcare hub

Top-notch healthcare facility in Ilford, truly exceptional medical services and professional staff. Highly recommend this medical center for anyone seeking quality healthcare in the area.

Friendly and attentive medical professional

The physician provided exceptional assistance and support during my visit.

Compassionate care at ilford medical centre rocks

During my recent visit to Ilford Medical Centre to secure a crucial document for an upcoming consultation, I was thoroughly impressed by the receptionist's remarkable compassion and helpfulness. The support I received was nothing short of exceptional, and I left feeling completely satisfied with the interaction. I find it puzzling that this medical practice has not garnered more glowing reviews, as my experience was stellar. The centre absolutely merits a top-tier rating for their outstanding service and their commitment to assisting patients effectively. I extend my heartfelt gratitude to the entire staff for their unwavering professionalism and genuine care.

Terrible customer service that left me frustrated

Incompetent personnel who demonstrate poor communication skills and fail to address customer inquiries effectively. Their staff frequently terminate calls abruptly, suggesting insufficient training and significant organizational communication breakdowns.

Speedy and professional medical care today

Superb and Efficient assistance. I phoned to schedule a consultation and was given a 10:15am slot. Upon arriving at the medical facility, I was immediately seen by the physician. I'm thoroughly satisfied with the entire experience.

Life-changing support from amazing healthcare heroes

I want to express my heartfelt gratitude to Sumbal, Amina, and Dr. Hema Giridhar for their incredible support. Sumbal, my social prescriber, was instrumental in guiding me towards critical resources such as: 1) Food vouchers 2) Employment search platforms 3) Financial assistance websites During my challenging times, she was a pillar of support. Not only did she help me discover numerous opportunities to improve my situation, but she also consistently checked in on me. Sumbal genuinely transformed my life, and I am profoundly thankful for the assistance I received when I needed it most. Dr. Hema Giridhar demonstrated exceptional care by repeatedly contacting me during my periods of distress. Amina was crucial in supporting my health and wellbeing, providing personalized guidance and maintaining regular follow-ups every two weeks until I recovered. I am deeply appreciative of this GP practice for connecting me with such compassionate professionals. My sincere thanks from the depths of my heart ❤️

Friendly staff and top-notch customer experience

The staff here are incredibly friendly and deliver top-notch customer support

Excellent healthcare experience with caring professionals

Extremely pleased medical client.

Amazing doctor who truly cares about patients

I'm deeply appreciative of having a skilled professional who genuinely prioritizes my well-being. Dr. Khan demonstrated exceptional dedication, going the extra mile to address and resolve my health concerns comprehensively.

Compassionate doctor goes above and beyond expectations

Dr. Katherine went above and beyond for my daughter, demonstrating exceptional care and dedication. She was incredibly meticulous in addressing my daughter's specific health requirements. Additionally, the resident physician accompanying her was equally impressive and provided excellent support during the consultation.

Terrible customer service at medical office

Unhelpful front desk staff with zero customer service skills. No one available or willing to assist patients or address their concerns.