Jubilee Healthcare

Compassionate doctor who truly listens and cares

Dr. Adedapo Denloye is an exceptional general practitioner who truly stands out. He demonstrated remarkable politeness and empathy during our consultation, carefully listening to my comprehensive list of health concerns. His professional advice was thoughtful and tailored precisely to my needs, providing me with the most appropriate guidance.

Terrible customer service with zero communication

Every time I call, it's impossible to reach a live person, and the line just rings endlessly without any response.

Terrible doctor with zero patient care skills

The Indian doctor rambles endlessly about irrelevant topics and never seems to pause. Completely disregards patient concerns and shows no genuine interest in their well-being.

Friendly receptionist made my medical call delightful

Just spoke with Teresa at the doctor's office, and despite the serious situation, she managed to lift my spirits with her friendly demeanor. She was incredibly competent and supportive, handling everything with such skill. What an amazing professional she is, truly made my day! 😂

Compassionate care that made my medical visit better

The personnel here are genuinely supportive and compassionate, with special recognition to Carmel at the front desk. I'm completely confident in the medical professionals' expertise and approach!

Reliable care when you need it most

Physicians here are excellent, and scheduling an appointment has consistently been hassle-free.

Great medical care when you need it

Excellent medical professionals, the scheduling process is smooth, and their after-hours service is impressive.

Rushed consultation with unhelpful and dismissive doctor

Dr A Abbas cuts off patients mid-sentence and limits consultations to a strict 10-minute window, preventing thorough discussion of medical concerns. The actual appointment lasted even less than the allocated time. In contrast, Dr A Islam demonstrates a significantly more patient-centered approach, displaying genuine attentiveness and a willingness to hear patients out completely. His professional demeanor and compassionate attitude make him a far more preferable healthcare provider.

Terrible customer service at this business location

Teresa and her colleague at the front desk desperately require training in basic customer service etiquette and professional communication skills.

Smooth sailing at the medical office

Smooth sailing throughout my experience - the front desk staff consistently provide excellent service, and scheduling has been a breeze without any complications.

Terrible reception ruins otherwise great medical practice

The reception is a significant letdown for this medical practice. While the doctors are excellent when you finally see them, the front desk experience is abysmal. What I initially thought might be an isolated incident of poor service has proven to be a consistent problem over the past 6-8 months. I've personally observed the receptionist being unnecessarily harsh with vulnerable patients. Her behavior is incredibly unprofessional - she continues typing while supposedly engaging with you, never making eye contact, and seeming so disinterested that it's questionable whether she's even paying attention. This lack of focus likely explains why she forgot to schedule my appointment, resulting in a 50-minute wait to see the GP. She brazenly discusses patients' private information in the open reception area and asks invasive questions when booking appointments, completely disregarding any sense of confidentiality. The reception seems chronically understaffed. The doctors remain top-notch, but something has clearly deteriorated in the practice's overall service quality over the past couple of years, which is a stark contrast to how things used to be.