Karis Medical Centre

Exceptional healthcare that truly transformed my experience

These healthcare professionals are light-years ahead of my previous medical providers. Not a single complaint have I encountered with their practice or the range of treatments they deliver.

Compassionate doctors who truly changed my life

Absolutely phenomenal general practitioner who has been instrumental in my mental health journey. Their support and guidance have been invaluable. I am incredibly grateful for their help and wholeheartedly endorse this healthcare professional to anyone seeking compassionate care.

Friendly staff and quick service

Good service

Exceptional care and support from compassionate team

I have nothing but praise for Karis. Their team consistently demonstrates helpfulness, compassion, and a genuine commitment to supporting patients during challenging times. Despite undoubtedly facing significant workplace stress, both the clinical and administrative personnel maintain an exceptional standard of professionalism in patient care, and I consistently feel my concerns are truly heard and valued. My sincere appreciation to Karis!

Unprofessional staff ruined my healthcare experience

On March 3rd at approximately 5:30 PM, two Asian female staff members demonstrated extremely unprofessional behavior. I was taken aback by their disrespectful communication towards patients, which was shockingly inappropriate.

Terrible doctor betrayed my trust and privacy

Dr. Doddin was an unprofessional physician who mistreated me. Karis Medical inappropriately disclosed my personal information without obtaining my consent.

Caring doctor helped me with my persistent earache

A Heartfelt Appreciation for Dr. Richard (Apologies for omitting the last name, as only the first name was provided by the receptionist). Initially scheduled for a telephone consultation, I was subsequently granted an in-person visit with the doctor regarding a persistent earache that had been troubling me for several days. The Practice delivered prompt and expert care! THANK YOU!😊

Worst customer service ever at this place

The front desk staff member displays an extremely unpleasant and unprofessional demeanor.

Frustrating hours and limited medical access

Scheduling appointments is consistently challenging. Moreover, the clinic shuts down operations during midday hours from noon to 3 in the afternoon.

Compassionate care in uk healthcare system

Getting a GP appointment took six days, but the receptionist was incredibly welcoming and helpful. As a first-time patient in the UK, Dr. Turner was exceptional - methodically guiding me through the consultation with genuine compassion. He meticulously examined my painful leg, asked thoughtful questions with remarkable gentleness, and reassured me about my recovery prospects. I'll be referred to a specialist for additional assessment and treatment. I feel completely satisfied and deeply appreciative of the care I received.

Terrible experience with uncaring medical staff

Absolutely terrible healthcare experience. The staff was completely unhelpful, and the entire facility seemed disorganized and unprofessional. I felt completely ignored and frustrated throughout my entire visit. Would never recommend this place to anyone.

Incredible nurse who truly understands my needs

Docter: Gemma Clorke. My asthma healthcare professional was absolutely fantastic! She demonstrated incredible warmth, compassion, and understanding. Her approach made me feel like we had a long-standing relationship, and she provided such personalized care that I'm truly looking forward to our next appointment.

Terrible service and unprofessional staff at clinic

They should terminate the employment of the practice manager Wendy... On healthwatch they might receive a 5 star rating, but I've never encountered a practice that so blatantly disregards patient complaints... I will be pursuing legal action against them this week...

Terrible healthcare experience with uncaring medical staff

I'm a deeply frustrated patient who reached out to this healthcare provider since November, struggling with persistent lower abdominal pain. Their complete lack of concern is appalling - they've refused to refer me to a specialist and consistently provided misleading information. I was ultimately forced to seek medical attention in another country to address my health issue. The reception staff are equally deceitful, creating an environment of total dishonesty. I'm left questioning the purpose of paying taxes when such healthcare services demonstrate such blatant disregard for patient well-being.

Frustrating patient access at karis gp

Dear Karis GP This is the third time I've emailed regarding the same unresolved issue with online service access in Patient Access and NHS app. I've been pursuing this matter since last month. I visited the Karis center in person, presented my ID, and completed the necessary form last week. I've made follow-up calls on Friday, Monday, Tuesday, and Wednesday, consistently receiving the same unhelpful response: "My colleague will look into it." Yet, absolutely nothing has changed! What's happening with your system? The app simply requires a LINKAGE KEY/PIN to connect the NHS app or Patient Access to the GP. I find this delay both unnecessary and frustrating. I request you to communicate the resolution via text, email, or post. Alternatively, please unlock my account in your system so I can access my health records and book appointments.

Dangerous medical negligence puts patient at serious risk

My sibling was released from the medical facility with a discharge document handed to the physician. The doctor overlooked crucial medication needed to control seizures, and after three days, has still not prescribed the required treatment. The medical staff, including both doctors and reception personnel, demonstrate extremely negligent behavior and seem intent on creating unnecessary complications. This practice clearly demonstrates a complete disregard for patient care and absolutely requires formal reporting to the Clinical Commissioning Group. Their level of professional responsibility is entirely unacceptable.

Frustrating reception ruins medical center experience

The medical professionals like doctors and nurses are excellent, but the front desk personnel desperately need improvement in their customer service skills. I attempted to contact them multiple times, getting close to being next in the queue at positions 2 or 3, only to have the line go completely silent with no one picking up. Utterly frustrating and an inefficient use of my time.

Exceptional healthcare with compassionate and attentive staff

I couldn't be more impressed with this medical facility - they're absolutely top-notch. Scheduling appointments for my family is always smooth, and the entire staff, from physicians to nursing personnel, consistently demonstrate professionalism, kindness, and genuine compassion. I'm thoroughly satisfied with my choice of healthcare provider at Karis Medical Centre. My sincere appreciation goes out to their entire team for maintaining such exceptional standards of care :)

Terrible medical letter service ruins student experience

Absolutely terrible service! As a student, I submitted a request for a medical document along with the required payment, and they claimed it would take 10 business days. It's now well past that timeframe, and every time I contact them, their response is that the letter is still pending typing. Their unprofessionalism is shocking, and it's deeply frustrating to be treated this way, especially as an international student trying to navigate the system in the UK!!!

Frustrating healthcare experience with zero support

Extremely challenging to accomplish even the most basic tasks, whether scheduling an appointment or obtaining a straightforward medication prescription