King Street Medical Centre

Persistent patient finds hope and healing at clinic

After being with this medical practice for a couple of years, I've experienced some challenges, but I'm finally getting the doctor to pay attention and validate my concerns. It's my body, and I've persisted in being heard. Some excellent physicians have been supportive, and the receptionists have been incredibly compassionate and helpful. Without their understanding and assistance, I might not have made it this far. These staff members truly listen and do everything they can to help. Now that I've found my way through, I feel like I'm making progress. Everything has improved through my own determination and effort. My sincere gratitude to them x

Compassionate doctor who truly cares about patients

My partner and I recently visited Dr. Stagg for our medical consultations, and we were truly impressed by her exceptional care. She demonstrated remarkable compassion and attentiveness while addressing our individual health concerns. Her approach was incredibly comprehensive and detailed. It's been ages since we've encountered a physician of such high caliber. It was refreshing to meet a doctor who genuinely seems committed to patient well-being, rather than simply going through the motions for a paycheck. We'll definitely be requesting her as our primary healthcare provider moving forward. 😀

Terrible healthcare service with zero patient care

Terrible healthcare experience... been attempting to secure a medical consultation for three weeks straight.. only 7 minutes of available appointment slots per day.. absolutely ridiculous.. the physicians consistently dismiss concerns as viral infections.. I personally visited the clinic and called them while standing right there, witnessing them deliberately disregard incoming calls.. when I confronted the staff about this, they claimed they were overwhelmed, which was clearly untrue as I observed them doing nothing while ignoring ringing phones.. this facility is a complete organizational disaster

Disappointing experience with zero customer care

Subpar customer support that shows no commitment to addressing shortcomings. 😞

Terrible doctor with zero compassion for patients

I wish to remain anonymous, but I must warn you about the doctor who exclusively works on Fridays - steer clear of scheduling with him. Completely futile experience, where I endured a three-week wait for an appointment, only to be essentially dismissed with a "just handle it" attitude. He even suggested I should "push myself into work" despite my detailed explanation of my workplace challenges. Upon visiting the practice to discuss my concerns with reception, I discovered this isn't the first time complaints have been raised about this physician. Urgent action is absolutely necessary regarding his conduct!! However, I must commend the reception staff, who were phenomenal and deserve a perfect 10/10 rating.

Disappointing service after beloved doctor's retirement

The quality of service has seriously deteriorated since Dr. Lee's retirement - nowadays, it's impossible to get anyone to pick up the phone.

Exceptional healthcare with friendly and professional staff

I'm thoroughly impressed with the medical staff and front desk personnel here - without hesitation, I can confidently declare they absolutely deserve a top-tier rating of five stars.

Terrible customer service ruins patient experience

I've been attempting to schedule an appointment for approximately a week, and when I called at 8am, I was left waiting on hold for nearly an hour before giving up. The whole experience is completely absurd.

Terrible service at this frustrating medical clinic

Spent an eternity on hold, only to arrive at the clinic and be met with a disinterested receptionist mid-dessert, who dismissively claimed they were swamped. Ironically, the waiting room was completely vacant, yet I was denied an appointment. This marks the 10th time this week I've been given the runaround, despite desperately needing my medication. Absolutely frustrating experience.

Frustrating phone system ruins my morning experience

Absolutely impossible to connect during morning hours. Their updated phone system is incredibly frustrating - when you select option 1 for scheduling, a busy signal forces you to disconnect and restart the entire process of navigating through menu choices. Previously, the system would at least place you in a waiting line. I'm simply trying to secure an appointment, and the experience is utterly unacceptable.

Terrible wait times and zero customer support

I've been attempting to schedule an appointment for more than a week, and today I tried again but still couldn't succeed. After waiting on hold for 47 minutes, I ultimately terminated the call. The service is absolutely appalling.

Terrible service and complete communication failure

I can never reach anyone when calling their main line. Curiously, alternate contact numbers connect immediately. I scheduled an appointment using a different number, only to arrive and discover the place was shut. Brilliant. What an absolutely pointless expenditure of my valuable time.

Frustrating pharmacy with terrible service and communication

I'm struggling to recall a moment when I could genuinely praise this healthcare provider. Their prescription management is consistently problematic, requiring extensive effort and frustration just to get things right. The medical staff is constantly rotating, with no consistency in doctors, and scheduling an appointment is a nightmare. The only options are an interminable phone queue or walking in, which is impossible given my work commitments.

Amazing family tradition continues strong

I've been a loyal customer for as long as I can remember, and it never disappoints. The experience has always been top-notch.

Terrible service at gp practice avoid at all costs

Absolutely appalling medical center with endless scheduling nightmares. Every single time I attempt to book an appointment, I'm confronted with a waiting period exceeding a month. Their standard response is to suggest a Thursday 8 am slot for same-day availability, which is completely impractical for someone working a standard Monday to Friday job. Consistently, they claim no appointments are open in the upcoming weeks. A completely ineffective and frustrating healthcare provider that fails to meet even the most basic patient needs.

Terrible healthcare service that leaves patients frustrated

Absolutely terrible medical practice. On a typical weekday afternoon, the physicians have already departed, as informed by the front desk staff. Scheduling an appointment is nearly impossible, with wait times extending beyond a month for any consultation.

Terrible experience with uncaring medical staff

Absolutely terrible medical professionals! The personnel here display an appalling lack of customer service and basic courtesy. Their demeanor is completely unprofessional. Anyone who is this dissatisfied with their work responsibilities should seriously consider finding alternative employment.

Terrible service and staff at local medical practice

If I could award zero rating points, that would be preferable. These are absolutely the most terrible medical practitioners in Dukinfield. Scheduling an appointment seems impossible, and the personnel are completely ineffective and utterly unhelpful. Steer clear of this practice at all costs - in fact, even if you were suffering from a serious illness, these medical professionals would be of no assistance whatsoever. Sarah, who apparently holds a managerial position, represents the pinnacle of incompetence and is without doubt the most useless individual I have ever encountered.

Terrible healthcare service wasting my precious time

Once more, I found myself first in line, waiting on hold for nearly half an hour at 4 in the afternoon—not some ungodly early hour—only to receive a text saying my doctor wants to discuss something. Now I'm looking at a three-week delay before even getting a phone call. What an absolute mockery of healthcare service.

Exceptional healthcare at king street medical centre

The staff and facilities at King Street Medical Centre are absolutely top-notch. I was thoroughly impressed by the exceptional level of care I received during my visit.