Laburnum Health Centre

Terrible experience with customer service

Customer service here is absolutely terrible

Urgent help needed for my dear mother

I urgently implore Dr. Sharma to contact me immediately concerning my mother, Eunice Dorothy Furney. I am her daughter, Christina, and this matter requires prompt attention. 🌞🙏

Terrible healthcare that fails every patient miserably

Appalling service from start to finish. Securing a doctor's appointment has been impossible for months, even prior to the COVID-19 outbreak. The medical practice is completely ineffective. I've escalated my complaints to the Care Quality Commission. This facility deserves to be shut down immediately. Neither the physicians nor the administrative staff deserve to remain employed! The entire operation is a shameful representation of our National Health Service. 😡

Terrible customer service that left me frustrated

Customer service is completely inaccessible, and their performance is utterly unacceptable. They desperately need to reassess their entire approach.

Incredible healthcare with compassionate and efficient service

I just signed up with this practice and have been thoroughly impressed by my interactions, starting with my smear test and continuing through today's telephone consultation with a GP. Dr Sirajudeen was absolutely remarkable - possibly the most compassionate physician I've ever encountered! The reception team has been a delightful contrast to my previous medical practice, which felt like navigating a hostile environment before even attempting to discuss my health concerns. The online consultation system works seamlessly, and the entire staff has been exceptional!

Terrible healthcare experience avoid at all costs

From the start, securing an appointment is nearly impossible, and even if you somehow manage to book one, they'll likely reschedule and claim the doctors have departed, leaving you to wait endlessly for another appointment that will never materialize. It's nothing short of a complete time-consuming ordeal.

Terrible service that left me fuming

Complete waste of time and space!

Dangerous practice manager nearly killed me twice

I was brought to the brink of death twice due to the practice manager's bullying behavior. Despite being gravely ill with undiagnosed Sepsis, I persistently sought medical help. While some doctors showed compassion, the practice manager consistently undermined their recommendations, denying me crucial antibiotics. Ultimately, my Bursitis escalated to Sepsis, and I was mere hours from death at Romford Hospital. I was incredibly fortunate to avoid amputation. Three months later, when the condition resurfaced and I recognized the symptoms, I was again dismissed. This time, I collapsed from a UTI that would undoubtedly have developed into Sepsis. I implore anyone concerned about their personal and family health to seek medical care elsewhere. This practice is genuinely dangerous and potentially life-threatening.

Frustrating customer service and impossible booking process

Spent the past three days attempting to schedule a phone consultation for my results. I've made 72 calls, only to be repeatedly informed that all slots are fully booked.

Worst doctor ever terrible bedside manner

An absolute disaster of a general practitioner. Dr Sharma ranks among the most incompetent doctors I've ever encountered. He demonstrates zero respect and displays appalling bedside manner towards his patients.

Horrible doctor destroys patient experience with rudeness

This general practitioner is absolutely terrible and represents the lowest standard of medical care. Dr. Sharma, in particular, is arguably the most incompetent and disrespectful physician imaginable. Their bedside manner is appalling, their professional conduct is unacceptable, and they demonstrate a complete lack of empathy, treating patients with utter contempt and minimal human dignity.